
As a Duke student, you're likely aware of the importance of having a good dental insurance plan in place. The university offers a comprehensive dental insurance plan that covers a wide range of services, including routine cleanings, fillings, and even orthodontic treatment.
The plan is administered by Delta Dental, a reputable provider with a large network of dentists. This means you'll have plenty of options to choose from when it comes to finding a dentist who participates in the network.
You'll be happy to know that the plan covers 100% of the cost for preventive services, such as routine cleanings and X-rays, with no out-of-pocket expenses. This is a great perk that can help you stay on top of your oral health without breaking the bank.
The plan also offers a generous annual maximum of $1,500, which can be used to cover more extensive treatments, such as crowns or root canals.
Enrollment and ID
To enroll in the Duke Student Dental Insurance, you'll need to go through the university's online portal. The enrollment period typically runs from mid-August to mid-September each year.
You'll need to have your Duke ID number handy to complete the enrollment process. This number is usually sent to your Duke email address.
Enrollment is usually automatic for most students, but if you're a graduate student or have a waiver, you may need to opt-out or enroll manually.
ID Card
Your ID card is a crucial part of your enrollment process. It's mailed out to all enrolled students after the waiver deadline.
The insurance card will be sent to the mailing address listed in Duke Hub, so make sure that's up to date. If you need an additional insurance card, you can contact Aetna Student Health at 877-238-6200.
Aetna has a network of dental providers that you can use for eligible services.
Duke Student Enrollment

The Duke Student Enrollment process involves a few key steps.
To be eligible for enrollment, students must have a high school diploma or equivalent, such as a GED.
Duke accepts both the Common App and Coalition App for undergraduate applications.
The application deadline for fall semester enrollment is December 15th.
First-year students must submit official transcripts from their high school.
Transfer students, on the other hand, need to submit official transcripts from all previous colleges attended.
The University also requires a non-refundable application fee, which is currently $85.
Claims and Reimbursement
Duke student dental insurance covers a wide range of services, including routine cleanings, fillings, and extractions.
You can expect to pay a copayment for most services, which is a fixed amount per visit.
The plan also includes a deductible, which is the amount you must pay out-of-pocket before the insurance kicks in.
For example, if your deductible is $100, you'll need to pay that amount before the insurance starts covering your expenses.
Keep in mind that some services, like routine cleanings, may not require a copayment or deductible.
The insurance plan also has a maximum out-of-pocket limit, which is the most you'll pay for covered services in a calendar year.
This limit is $1,000 for the 2022 plan year, so you can budget accordingly.
Coverage and Costs
Coverage and costs can be a bit confusing, but let's break it down. The range of covered services varies across the different Duke Student Health Insurance dental plans.
Preventative care, such as routine cleanings and exams, is covered at 100% for all plans, which is great for maintaining good oral health.
The extent of coverage and cost-sharing (copays, deductibles, and coinsurance) differ significantly between plans. A basic plan might cover routine care but only partially cover fillings, while a more comprehensive plan offers broader coverage for more complex procedures.
Here's a quick rundown of the coverage and costs for each plan:
Premium Costs by Plan

The premium costs for health insurance plans can vary significantly.
For example, a Bronze plan has the lowest premium costs, with an average monthly premium of $342 per person.
A Silver plan has a slightly higher premium, with an average monthly premium of $419 per person.
Gold plans have the highest premium costs, with an average monthly premium of $532 per person.
These premium costs are in addition to the deductible, copayment, and coinsurance costs that you'll need to pay out of pocket.
Coverage and Costs
Insurance premiums vary widely depending on factors like age, health, and location.
Typically, individuals between 20 and 64 years old pay lower premiums than those in other age groups.
People with pre-existing medical conditions often have to pay more for coverage.
For example, someone with diabetes may face higher premiums than someone without the condition.
In the United States, the average annual health insurance premium for a 40-year-old individual is around $6,000.
Coverage and Costs

Coverage and costs can be a bit of a puzzle, but let's break it down. The range of covered services varies across different dental plans, but generally includes preventative care, basic restorative care, and in some cases, more extensive services like orthodontics.
Preventative care, such as routine cleanings and exams, is covered at 100% for all three plans: A, B, and C.
Basic restorative care, including fillings and extractions, has varying levels of coverage. Plan A covers it at 80% after a deductible, while Plan B covers it at 90% after a deductible, and Plan C covers it at 100% after a deductible.
Major restorative care, such as crowns and bridges, has different levels of coverage too. Plan A covers it at 50% after a deductible, Plan B at 70% after a deductible, and Plan C at 80% after a deductible.
Here's a quick rundown of the different plans and their coverage levels:
Choosing a Plan
Duke offers two dental insurance plans for students: the Basic Plan and the Enhanced Plan. The Basic Plan has a lower premium but provides more limited coverage.
The Basic Plan covers 50% of most dental procedures, with a $50 deductible and a $1,500 annual maximum.
If you're looking for more comprehensive coverage, the Enhanced Plan is the way to go. This plan covers 80% of most dental procedures, with a $25 deductible and a $3,000 annual maximum.
The Enhanced Plan also includes additional benefits, such as orthodontic coverage and a higher annual maximum for major procedures.
Accessing Care and Emergency
As a Duke student, you can access care and emergency services through your dental insurance. You can visit any participating dentist in the network, which includes over 100,000 providers across the country.
You can find a participating dentist by using the online provider directory or by calling the customer service number. This will help you locate a dentist who accepts your insurance and is conveniently located near you.
In case of a dental emergency, such as a toothache or a broken tooth, you can call the customer service number to find a 24-hour emergency dentist in your area.
Accessing Care

You can access medical care through your primary care physician, who can diagnose and treat minor conditions, or refer you to specialists when needed.
Emergency departments are equipped to handle life-threatening situations, such as heart attacks, strokes, and severe injuries.
The average wait time in an emergency department is around 30 minutes, but can vary depending on the severity of the situation.
In non-life-threatening situations, urgent care centers can provide quicker and more affordable treatment for minor conditions.
Urgent care centers have extended hours and can often see patients within 15-30 minutes of arrival.
Telemedicine services allow you to consult with a doctor remotely, which can be especially helpful for those with mobility issues or busy schedules.
Telemedicine can be just as effective as in-person visits for minor conditions, with studies showing similar patient satisfaction rates.
Emergency Care Options
Emergency care options are plentiful and can be accessed quickly. In an emergency, calling 911 is the fastest way to get help, and it's free.

You can also visit the emergency room at your local hospital, which is open 24/7. The ER is equipped to handle life-threatening conditions like heart attacks and strokes.
If you're unsure whether your situation is an emergency, you can call your primary care physician for guidance. They can assess your symptoms and recommend the best course of action.
Some hospitals have urgent care centers that can handle non-life-threatening conditions like sprains and minor cuts. These centers are often less crowded than the ER and can provide quicker treatment.
Financial Assistance and Claims
Duke University recognizes that unexpected dental expenses can create financial hardship for students. Several support mechanisms are in place to help alleviate these burdens.
Students experiencing financial difficulties may be eligible for need-based financial aid to cover dental expenses. This may involve grants or loans to cover part or all of the dental costs.
The Student Accounts Office may offer payment plans to allow students to spread out their dental insurance premiums and out-of-pocket expenses over time. This can alleviate immediate financial pressure and allow for more manageable monthly payments.
Dental Services and Health (DSH) may provide information about external resources and organizations that offer financial assistance for dental care. These could include community-based programs or charitable foundations that provide grants or subsidies for dental treatment.
Here are some ways students can access financial assistance for dental care:
- Need-based financial aid: Students experiencing financial difficulties may be eligible for need-based financial aid to cover dental expenses.
- Payment plans: The Student Accounts Office may offer payment plans to allow students to spread out their dental insurance premiums and out-of-pocket expenses over time.
- External resources: DSH may provide information about external resources and organizations that offer financial assistance for dental care.
Plan Comparison and Selection
When selecting a dental insurance plan, it's essential to consider the annual premium, annual maximum benefit, and waiting period for orthodontics.
Duke University's student dental insurance plan has an estimated annual premium of $150-$250, which is relatively lower compared to Stanford University's estimated annual premium of $200-$300.
The annual maximum benefit for Duke University's plan is estimated to be $1,000-$1,500, while Stanford University's plan offers a maximum benefit of $1,500.
A waiting period of 6-12 months for orthodontics is common among the universities, with Duke University and the University of North Carolina at Chapel Hill having a shorter waiting period of 6-12 months, respectively.
Here's a comparison of the universities' dental insurance plans:
Plan Information and Details
Your university has selected Aetna Student Health for the Duke Dental Insurance plan. This means you'll be working with Aetna for all your dental insurance needs.
The 2023-2024 Dental Insurance Brochure is available for you to review.
Plan Administration and Policy
The plan administration for Duke student dental insurance is handled by a third-party administrator, Delta Dental, which provides a network of participating dentists and handles claims processing.
The plan has a calendar year deductible of $50 for diagnostic and preventive services, and $100 for basic services.
You can find a participating dentist by visiting the Delta Dental website or by calling them at 1-800-524-0147.
The plan covers 100% of diagnostic and preventive services after meeting the deductible, including routine cleanings, exams, and X-rays.
Dental emergencies are covered under the plan, with a $50 copayment for emergency services.
Pre-existing conditions are covered under the plan, and you can enroll in the plan at any time during the year.
The plan also offers orthodontic coverage, with a $1,000 lifetime maximum.
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