
In Dubai, debt collection is a serious matter that can have significant consequences for individuals and businesses alike. Debt collectors in Dubai are authorized to take action against debtors who fail to pay their debts.
The Dubai Commercial Transactions Law No. 2 of 1993 governs debt collection in Dubai. This law outlines the procedures for collecting debts, including the use of court orders and other enforcement mechanisms.
Debt collectors in Dubai are required to be licensed by the Dubai Department of Economic Development. This ensures that collectors operate within the law and in accordance with industry standards.
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Choosing a Collection Agency
Choosing a Collection Agency can be a daunting task, but with the right guidance, you can make an informed decision. It's essential to find a Debt Collector Companies in Dubai who maximizes the amount of debt collected and repaid to a company.
Consider the importance of transparency in their processes and reporting, and how it can help preserve a positive relationship between the company and its customers. With this in mind, here are some key factors to look for in a collection agency:
- Global coverage
- One dedicated English speaking contact
- Experienced debt collection specialists with knowledge of Dubai legislation
- Broad network with local lawyers and bailiffs
- Seamless connection from extrajudicial to judicial action
- Effective local approach
- 24/7 tracking through your own Online Cockpit
A good collection agency will start by uploading your invoice online and then begin the debt collection process. They'll work with you to decide the best strategy for collecting your debts, and you'll be able to monitor the status of your case 24/7.
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Understanding the Process
In Dubai, debt collection can be a straightforward process if you know the steps involved. The debt collection process in Dubai is divided into two phases: extrajudicial and judicial.
The extrajudicial phase involves sending payment reminders to the debtor, and if this doesn't work, the matter can be taken to court. This phase is also known as amicable debt collection.
If the debtor refuses to pay, the court can order them to pay the outstanding invoice. You are entitled to your money, and taking matters to court is a viable option.
Here's a breakdown of the debt collection process in Dubai:
It's essential to communicate in writing with debt collectors in the UAE to ensure a record of all communications and protect yourself in case of disputes. Be clear and concise when stating your position and provide any relevant information, such as proof of payment or evidence of financial hardship.
Evaluate Reporting
Regular reporting is a crucial aspect of debt recovery. A typical pitfall of multiple debt recovery companies in Dubai is failing to report collection rates.

Having a clear picture of collection rates is essential. This is why it's essential to anticipate a monthly report and payment on any account.
AW UAE prioritizes regular reporting, ensuring that clients can easily view recovery rates at any given time through an online portal.
This level of transparency is crucial for businesses looking to partner with a reliable debt collection agency.
How Collection Works
In Dubai, debt collection can be a challenge, especially when the debtor refuses to pay. In such cases, the next step is to take matters to court, where you're entitled to your money.
The debt collection process in Dubai can be divided into two phases: extrajudicial and judicial. The extrajudicial phase involves sending payment reminders and other efforts to collect the debt without taking the case to court.
If the debtor still refuses to pay, the matter can be taken to court, where a judge can order them to pay the outstanding invoice. This is a crucial step in recovering your debt.
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A reliable debt collection agency in Dubai will prioritize regular reporting and transparency, providing you with monthly reports and payment updates on your account. This ensures you can track your debt recovery progress easily.
At AW UAE, we have a strong track record of successful debt recovery, and our team is dedicated to ensuring high ROI through effective debt recovery strategies. We hold the required licenses to operate as a debt collection agency in the UAE and abroad.
Communicate in Writing
Communicate in writing to avoid disputes and have evidence of all communications. This is especially important when dealing with debt collectors in the UAE.
Dealing with debt collectors can be stressful and challenging, but communicating in writing will help protect you. You should state your position clearly and provide any relevant information, such as proof of payment or evidence of financial hardship.
Communicate clearly and concisely in your written communication. This will help prevent misunderstandings and ensure that your message is understood.
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If you're unable to pay the debt in full, propose a repayment plan that's affordable for you. This demonstrates your willingness to pay and may help prevent legal action against you.
Only agree to a repayment plan you can afford, as agreeing to something you can't pay will lead to more problems. Remember, strict guidelines bind debt collectors in the UAE.
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Enforcement and Remedies
If the court rules in your favor, we can enforce the judgment through the Execution Court of the Court of First Instance in Dubai.
The court then appoints a bailiff to execute the judgment, and the judge can order the recovery of debt collection expenses immediately.
In Dubai, execution of a judgment can be done by seizing bank accounts, wage attachment or garnishment, or seizing other assets of your debtor.
To take interim measures, we need to request the court for permission, which is based on several factors including the presence of assets and the risk of them being disposed of.
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The court assesses these factors before determining if a prejudgment attachment is reasonable, and if so, appoints a court bailiff to execute the attachment.
By obtaining permission for interim remedies, we have the assurance that we can enforce a future court judgment, and it also serves to put pressure on your debtor.
Enforcement
Enforcement in Dubai is a straightforward process. If you win a case, we'll help you enforce the judgment or arbitral award if your debtor doesn't pay voluntarily.
In Dubai, the Execution Court of the Court of First Instance handles enforcement. They appoint a bailiff to execute the judgment, and the judge can order the recovery of debt collection expenses immediately.
Execution can be done by seizing bank accounts, wage attachment, or garnishment, or seizing other assets of your debtor. The bailiff collects the funds and pays them to you.
If your debtor refuses to pay, we can take matters to court. You're entitled to your money, and the court will help you recover it.
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In some cases, your debtor may claim they can't pay their debt. Even then, we have options to collect your money. If your debtor has bad debts, we can file for their bankruptcy.
To file for bankruptcy in Dubai, the outstanding debt must be at least 100,000 AED, and the debtor must be in default of payment for more than UAE business days.
Here are the specific requirements for filing a bankruptcy:
- Outstanding debt of at least 100,000 AED
- Debtor is in default of payment for more than UAE business days
If your debtor goes bankrupt, the company is disbanded, and they lose their possessions. Most people want to avoid this and pay the outstanding debt when a bankruptcy procedure is initiated.
If your debtor still doesn't pay, they'll actually go bankrupt. The judge in Dubai will appoint a trustee, who tries to pay off as many creditors as possible from the bankrupt estate.
In Dubai, you can initiate court proceedings by submitting a Statement of Claim to the court. This can be done physically or digitally, and you'll need to provide both the plaintiff's and defendant's personal details, along with a description of the claim.
You'll also need to submit supporting documents, such as contracts, invoices, payment reminders, or email correspondence. All submitted documents must be translated into Arabic, unless the case is filed with the DIFC court.
If you transfer your claim to us, we'll take care of all the paperwork. You won't have to worry about anything.
Interim remedies can be taken before a lawsuit is filed. In Dubai, this can be done by freezing bank accounts or temporarily seizing possessions of your debtor. This prevents your debtor from spending their money or getting rid of their assets before the court comes to a judgment.
To take interim measures, we need to request the court for permission. The court assesses the case based on factors such as the presence of assets, the risk of them being disposed of, the feasibility of the case, and the level of inconvenience experienced by the defendant.
Here are the specific factors the court considers when determining whether to grant interim remedies:
- The presence of assets and the risk of them being disposed of
- The feasibility of the case
- The significance of the case (including the amount of the claim)
- The level of inconvenience experienced by the defendant due to the interim remedies
By obtaining permission for interim remedies, we have assurance that we can enforce a future court judgment. It also serves to put pressure on your debtor, making them more likely to pay the outstanding debt to lift the attachment.
Arbitration
Arbitration is an alternative method of dispute resolution that can be used to bypass the judicial system in Dubai.
It's a process where one or more arbitrators, usually specialists from the industry, act as judges to resolve the dispute.
Both parties can submit evidence and present their case during a hearing, and the arbitral tribunal makes a binding decision.
The decision is similar to a court judgment and can be executed in the same way.
To use arbitration, both parties must agree to it, which can be done at any time, including in advance through a purchase agreement or general terms and conditions.
If an arbitration case is settled, it's not possible to submit the case to a government court.
The advantage of arbitration is that the case is judged by specialists, and the dispute can be resolved faster.
Additional agreements can be made, such as no possibility of appeal or handling the case behind closed doors.
Recovery Options
Our law firm in UAE specializes in providing comprehensive legal services tailored to debt collection in Dubai. We offer various recovery options to help you get your money back.
Debt Recovery Consultation is the first step in the process. Our lawyers provide expert advice on the most effective debt recovery strategies, considering each case's specifics. This helps us determine the best course of action for your unique situation.
Negotiation and Mediation are also viable options. Our lawyers facilitate negotiations between creditors and debtors to reach amicable settlements, often avoiding litigation. This approach can save both parties time and money.
If necessary, we can represent you in court proceedings to obtain a favorable judgment for debt recovery. We'll work tirelessly to ensure you get the outcome you deserve.
Enforcement of Judgments is another crucial step in the process. We assist in enforcing court orders, including the seizure of assets or garnishing wages, to ensure debt repayment.
Here are the key recovery options we offer:
- Debt Recovery Consultation
- Negotiation and Mediation
- Legal Representation
- Enforcement of Judgments
Our team stays updated with the latest legal developments in Dubai to provide informed and effective support.
Legal Framework and Services
Dubai's debt collection processes are governed by a structured legal framework designed to protect the rights of creditors and debtors. This framework is outlined in the UAE Civil Transactions Law and Commercial Transactions Law.
The primary legislation includes the UAE Civil Transactions Law and Commercial Transactions Law.
The debt collection process typically involves several steps, including initial contact, negotiation, legal action, and enforcement. The creditor contacts the debtor to request payment of the outstanding amount, and if negotiations fail, the creditor may file a civil case in the competent court to recover the debt.
Here are the steps involved in the debt collection process in Dubai:
Legal Collection Areas
In Dubai, debt collection involves various legal areas that our agency can assist with. We can help with claims related to unpaid invoices, unreimbursed loans, damage claims, rental arrears, overdue salaries, and claims related to the purchase or sale of real estate.
Our agency doesn't just collect debts for creditors directly, but also works for intermediaries like lawyers and accountants. This means we can provide a range of services to help you recover your debts.
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We can assist with debt recovery consultation, negotiation, and mediation to reach amicable settlements. If legal action becomes necessary, we can represent you in court proceedings to obtain favorable judgments.
The debt collection process in Dubai requires adherence to specific legal requirements. Our team stays updated with the latest legal developments to provide informed and effective support.
Here are some of the key legal services we offer for debt recovery in Dubai:
- Debt Recovery Consultation: We provide expert advice on effective debt recovery strategies.
- Negotiation and Mediation: Our lawyers facilitate negotiations between creditors and debtors.
- Legal Representation: We represent clients in court proceedings to obtain favorable judgments.
- Enforcement of Judgments: We assist in enforcing court orders, including the seizure of assets or garnishing wages.
- Advisory on Compliance: We guide clients on adhering to Dubai's legal requirements during the debt collection process.
Legal Framework
The legal framework governing debt collection in Dubai is designed to protect the rights of both creditors and debtors. It's based on the UAE Civil Transactions Law and Commercial Transactions Law, which outline the procedures for debt recovery and the obligations of involved parties.
The debt collection process typically involves several steps, starting with initial contact between the creditor and debtor. If negotiations fail, the creditor may file a civil case in the competent court to recover the debt.
Debt collection agencies and legal professionals must adhere to ethical practices and avoid harassment or coercion. This means no aggressive or threatening behavior to get the debtor to pay.
In Dubai, the law has decriminalized the penalty for bounced checks, shifting such cases to civil courts. This impacts UAE debt recovery strategies, making it essential for creditors to understand the new laws and regulations.
The UAE Civil Transactions Law and Commercial Transactions Law are the primary legislation governing debt collection in Dubai. These laws provide a clear framework for creditors and debtors to follow.
Here's a breakdown of the key legislation governing debt collection in Dubai:
Why Choose a Collection Company?
Choosing a collection company in Dubai can be a daunting task, especially when you're dealing with debt collection.
A reputable collection company like Collection Company can provide you with global coverage, ensuring that your debt collection efforts are not limited to a specific geographic area.
Having a dedicated English-speaking contact can make a huge difference in communication and ensuring that your needs are met.
Experienced debt collection specialists with knowledge of Dubai legislation can help you navigate the complex debt collection process in Dubai.
Collection Company has a broad network with local lawyers and bailiffs, allowing them to take a more effective local approach to debt collection.
You can track the status of your case 24/7 through their online cockpit, giving you complete visibility and control over the debt collection process.
Here are some key features of a reliable collection company:
- Global coverage
- One dedicated English speaking contact
- Experienced debt collection specialists with knowledge of Dubai legislation
- Broad network with local lawyers and bailiffs
- Seamless connection from extrajudicial to judicial action
- Effective local approach
- 24/7 tracking through your own Online Cockpit
Frequently Asked Questions
What happens if you don't pay debt in Dubai?
If you don't pay debt in Dubai, creditors can file a travel ban against you, preventing your departure from the country until the debt is settled. This highlights the importance of managing your financial obligations carefully in the UAE
How long can a debt be chased in Dubai?
In Dubai, the statute of limitations for debt varies depending on the type, but generally, a creditor can no longer take legal action after 7 years of non-payment. However, it's essential to verify the specific statute of limitations for your case to understand your rights and obligations.
How much do debt collectors make in Dubai?
In the UAE, senior debt collectors typically earn around AED 4,607 in Dubai. For those in Abu Dhabi, the average salary is slightly higher at AED 5,444.
Sources
- https://fotislaw.com/debt-recovery.php
- https://alwadiholding.com/choosing-the-best-debt-collection-agency-in-dubai-for-your-organization/
- https://alkabban.com/responding-to-uae-debt-collectors/
- https://collection-company.com/debt-collection-dubai/
- https://legalconsultantuae.ae/blog/debt-collection-dubai/
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