Does Xfinity Report to Credit Bureaus and Hurt Your Credit Score

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Xfinity, like many other internet service providers, may report late payments to credit bureaus, which can negatively impact your credit score.

Xfinity reports to all three major credit bureaus: Equifax, Experian, and TransUnion.

Late payments to Xfinity can stay on your credit report for up to 7 years, affecting your credit score during that time.

This can be a concern for those who are already struggling to manage their finances or have a history of missed payments.

How Xfinity Affects Credit

If you have an Xfinity account, it's possible that Xfinity (or its parent company Comcast) may report your payment history to the credit bureaus. A single late or collection record from Xfinity can pull down your credit score.

Having 11 Comcast Cable Communications entries on your credit report is worrying, regardless of the type of entry. This could affect your credit health and make it difficult to obtain subsequent loans or rent an apartment.

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A late or collection record from Xfinity can put a serious dent in your credit score and credit health. The mere presence of collections entries on your credit report does not mean they are accurate or justified.

To minimize the likelihood of being affected financially, you should investigate and comprehend what the Comcast collections entry is, as well as how it ended up on your report. You can dispute these entries to ensure your credit report is an accurate representation of your credit history.

Removing Xfinity Collections

Removing Xfinity collections can be a challenge, but it's not impossible. If the debt was reported by mistake or you were the victim of fraud, the credit bureaus will remove the item from your credit report.

You can try requesting a goodwill deletion by repaying what's owed and sending a written request stating the reasons you want the item removed. This might work if you're taking out a mortgage, for example.

To reach Xfinity collections, you can call them at (888) 936-4968. They may also consider a pay-for-delete agreement, where they remove the item in exchange for a portion of the payment.

Paying Bills Builds Credit?

Unfortunately, paying cable or internet bills doesn't directly help build credit, as these companies don't submit payment information to credit reporting agencies.

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Credit: pexels.com, Vector illustration of smartphone with credit card picture and bills inscription placed near debtor document against purple background

However, missing payments can damage your credit score, which accounts for 35% of your overall credit score.

Typically, cable companies will close your account if you miss payments for several months, and then transfer the unpaid balance to a collection agency.

These collection agencies can report the unpaid debt to credit reporting agencies, which can lower your credit score.

Having just one unpaid bill or late payment on your account can lower your score, and these unpaid bills can remain on your credit report for up to 7 years.

The impact of these late payments lessens over time, so an unpaid cable bill won't have the same effect on your credit score after 2 years or so.

Xfinity Collections

If you're dealing with Xfinity collections, you can reach them by phone at (888) 936-4968.

A collection entry on your credit report can put a serious dent in your credit score and credit health. Errors are made, and Xfinity may have reported the wrong balance, wrong dates, or other mistakes that are open to dispute.

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You can try to request a goodwill deletion if you repay what's owed, send a written request stating the reasons you want the item removed, and it's a legitimate reason such as taking out a mortgage.

Paying off the debt may not be enough to have the negative information removed from your account, especially if it's legitimate. However, if the debt was reported by mistake or you were a victim of fraud, the credit bureaus will remove the item from your credit report.

A pay-for-delete agreement might be an option, where the company removes the item in exchange for payment, but this doesn't always work.

Comcast Pulled Consumer Credit Reports Despite Promise

Comcast obtained credit reports of consumers without permission, despite promising not to do so. This occurred in a case where a consumer paid a $50 deposit, which was supposed to waive the credit inquiry.

The court found that Comcast did not have a permissible purpose to obtain the consumer's credit report, and the company's actions were a clear violation of the Fair Credit Reporting Act (FCRA).

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In the Santangelo v. Comcast Corp. case, Comcast's policy of conducting credit inquiries of prospective customers was deemed unlawful. The court ruled that the company's actions were not authorized under the FCRA.

If you believe a business has conducted a credit inquiry without permission, it's essential to seek guidance from a skilled FCRA and Consumer Protection Attorney.

Antoinette Cassin

Senior Copy Editor

Antoinette Cassin is a seasoned copy editor with over a decade of experience in the field. Her expertise lies in medical and insurance-related content, particularly focusing on complex areas such as medical malpractice and liability insurance. Antoinette ensures that every piece of writing is clear, accurate, and free of legal and grammatical errors.

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