Kohl'sDepartment Stores, Inc. is an American department store retailing chain. The first Kohl's store was a supermarket founded in 1946, and the company, as of February 2015, operates 1,162 stores in 49 states. According to the Kohl's website, the company accepts returns for Lands' End merchandise purchased through Kohl's Landing Page, Kohl's website, Kohl's Catalog, or Lands' End Catalog.
If you purchased your Lands' End merchandise through any other retailer, you will need to return it to that retailer and are subject to that retailer's return policy. If you purchased your Lands' End merchandise through Kohl's, you have up to 60 days after the date of your Kohl's order to return your Lands' End merchandise to us, unless otherwise noted on the packing slip or on Kohls.com.
In order to process your return as quickly as possible, please include the following information with your return: -Your name, address, daytime phone number and email address -The order number from your packing slip (starting with 3 digits followed by a dash) -The reason for the return -Whether you would like a refund to your original form of payment or a Kohl's Merchandise Credit
What is Kohl's return policy for Lands' End items?
Kohl's return policy for Lands' End items is very generous. They allow you to return items within one year of purchase, and they will refund the purchase price of the item minus any shipping and handling charges. Additionally, if you have a Kohl's Charge card, you will receive an additional 10% off your return.
How long do I have to return a Lands' End item to Kohl's?
If you're not satisfied with any item, simply return it to us at any time for an exchange or refund of its purchase price. We guarantee your satisfaction on every product we sell, and will refund your purchase price if you are not satisfied. Prices subject to change without notice.
Will Kohl's issue a refund or exchange for my returned Lands' End item?
It is our understanding that you would like to know if Kohl's will issue a refund or exchange for your returned Lands' End item. We are not affiliated with Kohl's, and are therefore unable to speak to their policies. However, we would encourage you to reach out to their customer service team directly for clarification. Thank you for writing in!
What if my Lands' End item is damaged or defective?
If you're not happy with an item you received from Lands' End, we'll take it back, anytime. No questions asked.
We also stand behind everything we sell with our Guaranteed. Period.® policy. It's simple and straightforward: If you're not satisfied with any item, simply return it to us at any time for an exchange or refund of its purchase price.
Of course, we hope you'll be delighted with your Lands' End purchases. But if something isn't quite right, we want to make it right - guaranteed.
What if I don't have the original packaging for my Lands' End item?
Lands' End is a reliable source for quality clothing and home goods, but what happens when you need to return or exchange an item and don't have the original packaging? While the company's return policy is clear about what is required for a return, there are some steps you can take to ensure a successful return or exchange without the original packaging.
First, try to find a box or similar container that the item came in originally. This will likely have the Lands' End logo and name on it, making it easier for customer service to process your return. If you are unable to find the original box, any sturdy box that is the correct size for the item will work. Pack the item securely in the box, using packing material if necessary, to prevent damage during shipping.
Next, print out the return form from the Lands' End website and include it with your return. If you are making an exchange, be sure to include your new desired size or style on the form. Customer service will need this information to process your request.
Finally, take the package to your local post office and ship it back to Lands' End. Be sure to retain your tracking number so that you can confirm when the package is received and processed.
While it is always best to return or exchange an item in its original packaging, Lands' End understands that this is not always possible. By taking a few extra steps to ensure that your return or exchange is properly packaged and labeled, you can rest assured that your request will be processed quickly and efficiently.
I bought a Lands' End item on sale at Kohl's. Can I return it?
If you purchased a Lands' End item on sale at Kohl's, you can return it to Lands' End. However, keep in mind that all sale items are final sale and cannot be returned for a refund. You can only return sale items for an exchange or credit.
I bought a Lands' End item at Kohl's with a coupon. Can I return it?
You may return Lands' End items purchased at Kohl's with a coupon to any Lands' End store or by mail. We gladly accept returns of Lands' End merchandise purchased from Kohl's, even if you used a coupon. Simply bring the item and your Kohl's cash register receipt to any Lands' End store, or return by mail using the return form and label included with your merchandise.
Frequently Asked Questions
Can you return items bought at Lands End to Kohls?
No, we cannot return items bought at Lands End to Kohls.
What is the refund policy of Lands’ End?
The Lands’ End refund policy is as follows: all returns must be in original condition, unworn and unaltered. If the product you are returning is ineligible for a return or our processing procedures identify an issue with the product, we may require that you pay for shipping both ways to receive a refund.
How long does Kohl’s take to return items?
Kohl’s returns are processed within 3-5 business days.
How do I return a non-Lands End Product?
To return a non-Lands End Product, please fill out the return form and send it back to our Returns Department at: 2 Lands’ End Lane Dodgeville, WI 53595 USA
What is Kohl’s return policy for Lands End items?
If you have any questions about Kohl’s return policy for Lands End items, please contact our customer service team at 855-820-0708. Our team is available to help you with every step of the returns process, from finding the best way to pack your item to shipping it back to Kohl’s.
Sources
- https://scottick.firesidegrillandbar.com/does-kohls-accept-lands-end-returns
- http://teme.alfa145.com/does-kohls-accept-lands-end-returns
- https://sarahguide.mtagc.org/does-kohls-take-lands-end-returns-check-it-out-can-i-return-lands-end-online-purchases-to-kohls/
- https://www.landsend.com/customerservice/returns/index.html
- https://www.kohls.com/explore/lands-end.shtml
- https://corporate.kohls.com/news/archive-/2020/march/kohl-s-and-lands--end-announce-new-partnership
- https://short-fact.com/can-i-return-lands-end-to-kohls/
- https://nogetsvar.com/bibliotek/artikel/read/24315-do-you-have-to-return-lands-end-products-to-kohls
- https://fabfacesbyfionna.ca/ixsurxof/can-i-return-lands%27-end-purchases-to-kohl%27s
- https://www.rather-be-shopping.com/blog/stores-that-let-you-return-used-items/
- https://www.landsend.com/customerservice/returns/pdf/returnform_v1_april122019.pdf
- https://business.landsend.com/guarantee
- https://faq.tradlands.com/article/16-i-have-a-damaged-item-what-do-i-do
- https://www.zalando.co.uk/faq/Returns-and-Refunds/What-if-my-item-is-damaged-or-defective.html
- https://www.aeropostale.com/s/aeropostale/customer-service/cs-detailed-pages/damaged-defective-items.html
- https://cs.kohls.com/app/answers/detail/a_id/860/~/returning-a-kohls.com-purchase
- https://help.everything5pounds.com/hc/en-us/articles/360005852134-What-if-I-do-not-have-the-original-packaging-
- https://www.reddit.com/r/employedbykohls/comments/j70agt/lands_end_returns/
Featured Images: pexels.com