
Insurance coverage for over-the-counter (OTC) drugs and items can vary greatly depending on the type of plan and the specific item in question. Some insurance plans may cover certain OTC medications, but only if prescribed by a doctor.
Many health insurance plans have a list of covered OTC items, which can include things like pain relievers, antihistamines, and cough medicines. These items are often covered at a lower copayment or coinsurance rate than prescription medications.
However, some insurance plans may not cover any OTC items, or may only cover them if they are part of a specific program or package deal. It's essential to review your insurance plan documents to understand what OTC items are covered and under what conditions.
Eligibility and Coverage
To determine if your insurance covers OTC drugs, you need to check your plan details. If you have a Blue Shield of California plan, you can find out if you're eligible for the OTC items benefit by checking the specific plan listed in your Evidence of Coverage (EOC).

Some Blue Shield of California plans that cover the OTC items benefit include the Blue Shield Inspire (HMO) in certain counties.
To see if your plan is eligible, check the table below:
If your plan is not listed, check your EOC to see if your plan has the OTC items benefit.
Medicare Supplement Plan G Extra is offered statewide in CA, but the table above only represents a subset of counties.
To find out how much your OTC items benefit covers each quarter, check your plan's Summary of Benefits or Evidence of Coverage.
Insurance Provider Information
Insurance Provider Information is crucial to understand when it comes to OTC drug coverage. Some insurance providers cover certain OTC medications, while others may not.
Aetna, for example, covers certain OTC medications like pain relievers and antihistamines, but not others like vitamin supplements.
Cigna also covers some OTC medications, including those for allergy relief and digestive issues.
UnitedHealthcare has a similar policy, covering certain OTC medications but not others.
It's essential to check with your insurance provider to see what specific OTC medications are covered.
Reimbursement and Claims

If you've purchased an over-the-counter (OTC) item with your insurance plan, you can get reimbursed for it.
You can request a refund by mailing a completed paper claim form to the insurance company with a copy of the receipt for the covered item.
The insurance company will send you a refund check in the mail.
If you have questions about the OTC reimbursement process, you can refer to your Evidence of Coverage or Cost Sharing Guide for more information.
You can also call the EmblemHealth Medicare Connect Concierge at 877-344-7364 (TTY:711) for assistance.
The phone support hours are from 8 a.m. to 8 p.m., seven days a week from October 1 to March 31, and from 8 a.m. to 8 p.m., Monday through Saturday from April 1 to September 30.
Expert Advice and Resources
If you're wondering whether insurance covers over-the-counter (OTC) drugs, it's essential to understand the fine print of your policy.
Most insurance plans cover some OTC medications, but it depends on the specific plan and the medication's ingredients.

Some OTC medications, like pain relievers and antihistamines, are often covered by insurance, but others, like vitamins and supplements, might not be.
Insurance companies typically require a prescription for certain OTC medications, even if they're available without one.
Check your insurance policy to see if it covers OTC medications and if there are any specific requirements or restrictions.
Benefit Details and Products
If you're wondering what's covered under your OTC items benefit, the first step is to check if your plan is listed in the Blue Shield of California plan table. If it is, you'll see which counties are eligible for the benefit.
To find out how much your OTC items benefit covers each quarter, you'll need to check your plan's Summary of Benefits or Evidence of Coverage. Some plans allow two orders per quarter, while others allow one order per month. Unused allowance does not roll over into the next quarter or month.
If your plan is not listed in the table, you can still find out if you have the OTC items benefit by checking your Evidence of Coverage.
What Products Can I Get?

If your plan covers OTC products, you'll get a catalog in the mail. Your Aetna Medicare product catalog will have the list of approved products.
You can use your benefit in participating stores, online, or by phone.
Here are some examples of the types of OTC products you can get:
- Cold, flu, and allergy medicine
- Dental care supplies
- Eye and ear care products
- Pain relievers
- First aid and medical supplies
- Sunscreen and more
Some common OTC products include:
- Cetirizine (generic Zyrtec)
- Loratadine (generic Claritin)
- Fluticasone (generic Flonase)
- Fexofenadine (generic Allegra)
- Levocetirizine (generic Xyzal)
- Allegra
- Claritin
- Flonase
- Sudafed
Keep in mind that insurance typically doesn't cover OTC allergy meds like Benadryl, Claritin, or Allegra.
Review Benefit Details
Reviewing your OTC benefit details is a straightforward process. You can find your plan by selecting your state and county.
To determine if your plan is eligible for the OTC items benefit, check the list of participating plans in your area. If your plan is not listed, check your Evidence of Coverage (EOC) for more information.
The OTC items benefit is available on various Blue Shield of California plans, including Blue Shield Inspire (HMO)², Blue Shield Inspire (HMO D-SNP), and Medicare Supplement Plan G Extra, among others.

Here are some participating counties for the OTC items benefit:
Remember to check your plan's Summary of Benefits or Evidence of Coverage to find out how much your OTC items benefit covers each quarter.
Sources
- https://www.blueshieldca.com/en/medicare/pharmacy-resources/over-the-counter
- https://www.emblemhealth.com/resources/pharmacy/additional-pharmacy-information-medicare/over-the-counter-items
- https://www.singlecare.com/blog/otc-allergy-meds-savings/
- https://www.healthinaging.org/tools-and-tips/ask-expert-over-counter-and-prescription-drugs
- https://www.aetna.com/medicare/compare-plans-enroll/benefits-medicare-advantage-plan/otc-benefits.html
Featured Images: pexels.com