
Digital business banking solutions can simplify your financial management, allowing you to focus on growing your business.
With digital business banking, you can access your account information and transaction history online, 24/7. This means you can stay on top of your finances even when you're not in the office.
Digital business banking solutions can also help you manage your cash flow more effectively, by providing real-time updates on your account balances and transaction activity.
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Digital Business Banking Features
Digital business banking has come a long way in recent years, and it's now possible to manage your business finances from anywhere with an internet connection. This shift towards digital banking offers numerous benefits, including increased flexibility and reduced costs.
One of the key features of digital business banking is the ability to open digital accounts. This process is streamlined and can be completed entirely online, making it a convenient option for businesses of all sizes.
Digital customer support is also a valuable feature of digital business banking, providing 24/7 assistance to help resolve any issues that may arise.
Security and Compliance
Digital business banking offers a range of security features to protect your business account information. You can designate an online administrator to manage users and administrators in your company, establishing permissions and limits for each user.
To add an extra layer of security, you can require dual control for select transactions. This means that two people will need to approve certain transactions before they can be completed.
Burke & Herbert Bank Digital Banking for Business also offers multi-factor authentication for login and virtual tokens for users with access to ACH and wire transactions. This helps to prevent unauthorized access to your account.
Additional security features include secure check services, such as positive pay and remote deposit capture, which can help to detect and prevent fraudulent activity.
Here are some of the security features available through Burke & Herbert Bank Digital Banking for Business:
- Designate an online administrator to manage users and administrators
- Establish permissions and limits for each user
- Require dual control for select transactions
- Multi-factor authentication for login
- Virtual tokens for users with access to ACH and wire transactions
- Secure check services, such as positive pay and remote deposit capture
These security features can help to protect your business from potential threats and ensure compliance with regulatory requirements.
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Customer Experience
The customer experience is where digital business banking truly shines. A unified platform like NXT offers a streamlined and intuitive user experience, making it easy for small business account holders to navigate and manage their finances.
With NXT, you can offer contextual marketing and campaigns that are tailored to each customer's needs. This means that your business banking platform can adapt to the individual, providing relevant promotions and services that are relevant to their specific situation.
A unified platform like NXT also means that consumer and business banking can be accessed within the same platform, making it easy for small business account holders to switch between personal and business banking tasks.
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Insights and Reporting
Small businesses need data and reporting tools to run their operations effectively. By providing these tools, your institution can help small businesses interpret their own financial data and behavior.
The Business Insights cash flow management tool allows businesses to see their financial trends and patterns. This helps them make informed decisions about their finances.
Arming relationship managers with valuable insights is also crucial for advisory discussions. This enables them to offer more personalized guidance to their clients.
Premium Payment and Balance Reporting provide detailed tracking of payments, creating highly customized reports for businesses.
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Customer Support
Providing customer support is crucial in today's digital age, especially with the growth of digital banking channels.
You can provide real-time support to your business clients through various digital support tools, including screen sharing, video, chat, voice, and text capabilities.
These tools are integrated with the platform to offer instant support, meeting your clients where they are – on their screens.
A robust and unified customer service application provides a 360-degree view of your users for quicker, more personalized support.
With Backbase, you can deliver first-class customer service and become the preferred partner to your business customers.
Efficient business banking can save valuable time, making it easier for your clients to do business with you.
Backbase's business banking solutions transform the customer experience with speed and ease, making it possible to deliver personalized offers and messages on any channel.
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Customer Servicing
Providing a seamless customer servicing experience is crucial for any business. You can achieve this with Backbase Digital Banking for SMEs, which offers efficient business banking that saves valuable time.
The web & mobile app solution covers the business essentials, including payments and transfers. It also offers advanced capabilities like Cash Flow Forecasting.
Quicker, more personalized support is possible with Backbase's robust and unified customer service application. This application provides a 360-degree view of your users.
Effortless customer servicing is key to building a loyal customer base. With Backbase, you can provide support when your customers need it most.
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Alogent: Unified Consumer Platform (Online & Mobile)
Alogent's Unified Consumer Platform is a game-changer for online and mobile banking. It's a single, unified platform that marries consumer and business banking functionality, marketing, branding, and enterprise-grade security.
This means that users can enjoy a seamless experience across all digital channels, from online banking to mobile banking. Alogent's platform is designed to keep users in-solution, with scalable, complementary offerings that include personal financial management (PFM), document management, and e-statements.
The platform is also highly secure, with robust capabilities that protect user data. Alogent's cloud-based infrastructure ensures that data is safe and accessible, wherever users are.
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Alogent's platform is highly customizable, allowing banks to tailor the experience to their specific needs. This includes contextual marketing and campaigns that drive personalization and boost user engagement.
Here are just a few of the key features of Alogent's Unified Consumer Platform:
- Unified platform offering
- Contextual marketing and campaigns
- Analytics, reports, and user insights
- Streamlined and intuitive user experiences
- Consumer and business banking within the same platform
- On-premise or hosted installations in the secure Alogent Cloud
Provide Better Cash Visibility
Providing better cash visibility to corporate customers is essential for financial institutions to remain competitive. This can be achieved through multi-bank reporting, which gives customers a single view of their finances across all their banking relationships.
By streamlining cash management and making payments effortlessly from one platform, businesses can save time and reduce errors. The Global Cash Management Hub and Payments Hub enables this streamlined process.
Financial institutions can become the primary banking partner of their customers by providing integrated solutions, such as the Commercial Digital Banking platform. This allows businesses to have a single point of contact for all their banking needs.
With the Business Insights cash flow management tool, small businesses can interpret their own financial data, behavior, and trends. This helps them make informed decisions and stay on top of their finances.
Premium Payment and Balance Reporting features provide businesses with detailed tracking of payments and account data, enabling them to create customized reports. This level of transparency and control helps businesses manage their finances more effectively.
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Platform and Technology
Alogent Digital's unified platform is designed to future-proof your online banking, mobile banking, and other digital channels. This single platform marries consumer and business banking functionality, marketing, branding, and enterprise-grade security.
The platform renders scalable, complementary offerings with robust capabilities like personal financial management (PFM), document management, and e-statements. These features help users stay in-solution and engaged with their banking experience.
Alogent Digital's platform also enables targeted campaigns to boost user engagement and campaign conversions.
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Data Intelligence
Data Intelligence is a powerful tool for businesses to better understand and market to small businesses.
With Apiture's Data Intelligence solution, you can benefit from a suite of analytics and marketing tools to help you glean essential insights from user activity.
These tools allow you to cross-sell products and services, building brand loyalty through targeted campaigns.
You can choose to be as engaged as you want with your data, using a multi-tiered toolset that suits your needs.
Whether you have in-house data analysts or prefer to rely on partners for support, Data Intelligence has got you covered.
Apiture Redefines Award-Winning Solutions
Apiture has integrated its digital banking platform with over 200 leading fintech providers to deliver top-notch solutions.
This extensive network enables Apiture to continuously seek out innovative products or services that add value for community banks and credit unions.
With its comprehensive platform, Apiture empowers banks to cater to a wide range of clients, from small businesses to large corporates.
Apiture's digital banking platform seamlessly integrates various services, including remote deposit capture, business bill pay, and easy sign-on.
This integration empowers banks to offer a unified experience to their clients, streamlining their banking needs.
A Turnkey Platform
Apiture has integrated its digital banking platform with over 200 leading fintech providers, ensuring best-in-class solutions for community banks and credit unions.
The platform is designed to be turnkey, offering a range of features that can be easily implemented.
NXT, a unified platform, provides a range of features including contextual marketing and campaigns, analytics, reports, and user insights, as well as streamlined and intuitive user experiences.
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Consumer and business banking can be offered within the same platform, making it easier for institutions to manage multiple types of accounts.
The platform can be installed on-premise or hosted in the secure Alogent Cloud, giving institutions flexibility in how they choose to deploy it.
Here are some key features of the NXT platform:
- Unified platform offering
- Contextual marketing and campaigns
- Analytics, reports, and user insights
- Streamlined and intuitive user experiences
- Consumer and business banking within the same platform
- On-premise or hosted installations in the secure Alogent Cloud
Platform Capabilities
Digital business banking solutions are designed to make your life easier. Acquiring customers is a top priority, and that means offering intuitive tools that simplify ACH and wire payments, support business bill-pay, and enable seamless sign-on.
To get started quickly, consider turn-key banking apps that include features like batch payments, card management, Forex, and Cash Flow Forecasting. These features will help you hit the ground running.
One of the key benefits of digital business banking is the ability to scale effortlessly. This means that as your business grows, your banking platform can grow with you. The example of ACH and wire payments shows how important it is to have a system that can handle increased transaction volumes.
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API integration is also a crucial aspect of digital business banking. By utilizing Digital Banking APIs, you can bridge the gap between your back-end data and front-end connection. This allows for a seamless user experience and gives you complete control over the platform's user interface.
Here are some key features to look for in a digital business banking platform:
- ACH and wire payments
- Business bill-pay
- Seamless sign-on
- Batch payments
- Card management
- Forex
- Cash Flow Forecasting
Payments and Transfers
Digital business banking has made it easier to manage your finances, and one of the key features is the ability to make payments and transfers quickly and efficiently.
With a full suite of cash management capabilities and payment options, you can streamline your banking operations and free up more time to focus on your business.
You can easily move money between your accounts at Burke & Herbert Bank, and transfer funds to and from your accounts at other U.S.-based financial institutions.
Transaction limits apply, so be sure to check the specific limits for your accounts.
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Here are some of the payment options available:
- ACH (Automated Clearing House) payments
- Wires
- Transfers
- P2P (Person-to-Person) payments
- Business bill payments
- Real-time payments
These options enable you to move money efficiently and make it easier to manage your cash flow.
With a Global Cash Management Hub and Payments Hub, you can streamline your cash management and make payments effortlessly from one platform.
This can help you enhance multi-bank reporting and improve your cash and liquidity management for greater financial efficiency.
Onboarding & Origination
Backbase Digital Onboarding for business eliminates friction by making the journey digital, convenient, and transparent.
Opening a business account should take a few clicks, not a few weeks. Fast business account opening is crucial for businesses to get started quickly.
With a quick and easy-to-follow process that optimizes the experience for both customers and account managers, Backbase has everything you need to acquire more customers at a lower cost and grow your market share.
Smooth product applications journeys can be customized and complemented from eKYC, to eSignature.
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Digital Banking seamlessly integrates all your services, such as remote deposit capture, business bill pay, and easy sign-on, empowering your bank clients to cater to small businesses, middle markets, and large corporates from a single platform.
Backbase Digital Lending lets you build efficient and transparent product applications that include digital signatures, automated document gathering, reviews and approvals. This increases application rates and loan approvals.
Coupling digital account opening with our Business Banking solution helps you put your best face forward, giving small businesses a fast, seamless way to initiate a relationship with your institution.
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Engagement and Loyalty
A streamlined user journey reduces abandonment and friction, delivering seamless self-service capabilities and feature-rich consistency across mobile apps and native browsers via secure single sign-ons (SSO) and intuitive interfaces.
Personalized user experiences, outstanding customer service, and rich functionalities are the foundations to secure customer loyalty. With Backbase, you can deliver personalized offers and messages on any channel and first-class customer service.
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A central marketing hub crafts targeted campaigns that engage customers directly from their banking apps. This helps to foster stronger relationships and identify growth opportunities.
Secure customer retention is crucial in a retail-centric market. AI-powered personalization proactively customizes relevant information based on user activity, fostering stronger relationships and identifying growth opportunities.
Efficient business banking saves valuable time. With Backbase Digital Banking for SMEs, you can be the bank that’s easy to do business with, covering business essentials like payments and transfers to advanced capabilities like Cash Flow Forecasting.
The Engagement Optimizer unifies data and personalizes every customer interaction with machine learning and advanced analytics across your financial institution. This provides a 360-degree view of your users for quicker, more personalized support when they need it.
Partnerships and Integrations
We've integrated with over 200 leading fintech providers to deliver best-in-class solutions. This extensive network enables community banks and credit unions to access a wide range of innovative products and services.
Having a large number of pre-built integrations allows us to take our digital banking platform to the next level. Our platform is open by design, which means we can seamlessly integrate with best-in-class fintech partners to enhance the user experience.
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Featured Technology Partners
At Apiture, we've integrated our digital banking platform with more than 200 leading fintech providers to deliver best-in-class solutions.
This extensive network of partners allows us to offer a wide range of innovative products and services to community banks and credit unions.
We continue to seek suppliers with cutting-edge products or services that will drive value for our customers.
Pre-built Integrations
The Backbase Engagement Platform is open by design, which means it integrates with best-in-class fintech partners to take your app beyond banking.
This openness allows for seamless connections with other services and tools, making it easier to expand your app's capabilities without starting from scratch.
The platform integrates with fintech partners to provide a more comprehensive experience for users.
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Launch and Migration
We've been helping leading banks launch and migrate their platforms for over 30 years, boasting a legacy of unsurpassed service and reliability. Our team is dedicated to ensuring a smooth transition for your business.
Ranked #1 by Aite, we prioritize the criticality of this platform to you, understanding its importance to your operations. We've been doing this for decades, so you can trust us to get it right.
Our experience has taught us the importance of providing best-in-class launch and migration support, service, and reliability. This is what sets us apart from others in the industry.
We've launched and migrated many platforms over the years, and we know what it takes to make the process seamless. We'll work closely with you to ensure a successful transition.
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Monetization and Growth
By automating the entire AP process, businesses can create new revenue streams and help customers streamline their invoice-to-pay processes.
A unified solution through a commercial banking platform can support all payment types, making it easier for businesses to manage their finances.
Providing a unified solution through a commercial banking platform can maximize savings, security, and rebate opportunities, all within one platform.
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This can lead to significant cost savings for businesses, allowing them to allocate resources more efficiently.
By providing a unified solution, businesses can also reduce the risk of errors and security breaches, giving them greater peace of mind.
A commercial banking platform can automate the entire AP process, from invoice receipt to payment, freeing up staff to focus on more strategic tasks.
Frequently Asked Questions
What is the difference between digital banking and online banking?
Digital banking encompasses a broader range of services beyond online banking, including mobile banking and virtual assistants, offering a more comprehensive financial experience. Online banking, on the other hand, typically refers to basic account management and transaction services available through a website or app
What is e business banking?
E-banking, also known as electronic banking, is a digital banking system that allows customers to access financial services online or through mobile apps. It revolutionizes traditional banking by providing convenient and secure online banking services.
What is the best digital bank in the USA?
The top-rated digital banks in the USA are EverBank, Quontic, Ally, LendingClub, Discover, Bank5 Connect, SoFi, and American Express, each offering unique features and benefits. To find the best fit for your needs, explore the features and reviews of each bank.
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