Desjardins Group Insurance Coverage Options and Claims Process

Desjardins Group offers a range of insurance coverage options to suit different needs and budgets.

Their life insurance policies provide financial protection to loved ones in the event of a policyholder's passing, with coverage amounts ranging from $25,000 to $2 million.

Desjardins Group's disability insurance helps policyholders maintain their income and lifestyle if they become unable to work due to illness or injury.

The group's critical illness insurance pays out a lump sum if a policyholder is diagnosed with a serious medical condition, such as cancer or a heart attack.

With Desjardins' plan member portal, you can submit claims electronically and check claims status. This convenient feature allows you to monitor your benefits coverage balances and set up direct deposit for claim payments.

You can access the web login page by opening the Desjardins web login page on your computer or by using the Omni app on your smartphone or mobile device. If you're a League account user, you can also access the web login page through your account by signing in to League, navigating to your Digital Wallet, and selecting any of your Desjardins benefits.

To submit a claim, select the provider who provided the service or treatment from the “Provider” drop-down menu. If the provider isn't on the list, click “Add/Edit” and fill out their information, including general information, prescription details, service/treatment/drug details, calculation of amount claimed, and any additional information.

To check if your employer has Desjardins benefits through League, navigate to your League Wallet. You'll see a list of benefits.

Clicking or tapping on a benefit will reveal more information. If you have Desjardins coverage, you'll see one or more benefit cards containing a Desjardins insurance logo.

For more information on your Desjardins policy, please refer to your Desjardins benefits booklet. This can be found in the League platform by:

When you have Desjardins coverage, you'll have one or more of the following benefit cards in your Wallet.

Review your direct deposit and contact information. If everything looks correct, click "Submit".

Submitting claims to Desjardins is a straightforward process. You can submit claims electronically through the Desjardins plan member portal, which allows you to check claims status, monitor benefits coverage balances, and set up direct deposit for claim payments.

To submit claims online, log in to your Desjardins account through the Desjardins web login page or the Omni app on your mobile device. You can also access the web login page through your League account by signing in to League, navigating to your Digital Wallet, and selecting any of your Desjardins benefits.

Once you're logged in, select the provider who provided the service or treatment from the "Provider" drop-down menu. If the provider isn't on the list, click "Add/Edit" and fill out their information, including general information, prescription details, service/treatment/drug details, calculation of amount claimed, and additional information if applicable.

You can submit one claim for multiple expenses by adding the information for each expense and selecting "Add to Claim" after finishing each entry. This will direct you to a confirmation page with the claim details, indicating that your claim has been submitted.

If you're unsure about the eligibility of a professional for submitting claims online, Desjardins provides useful information on this page. You can also check the status of your claim by logging in to your Desjardins account on the web or mobile device.

Here's a list of claims that are eligible for online or mobile submission:

However, some claims must be submitted to Desjardins with a paper form, including claims incurred from professionals not listed in the document above, compounded prescriptions, claims exceeding maximums, claims requiring partial payment by a government agency, claims incurred outside of Canada, and claims being claimed for the primary plan member as a coordination of benefits.

Desjardins Life Insurance offers a wide range of products to cater to various insurance needs.

Desjardins Financial Security Life Insurance is ranked second among life and health insurance companies in Quebec, with a market share of 16.5%, and fifth in Canada, with a market share of 7.4%.

Their insurance products include life insurance, health and critical illness coverage, loans and lines of credit, accidental and travel insurance, insurance for self-employed individuals, and group insurance.

Desjardins supports over seven million members and clients through more than 46,000 employees.

Their electronic newsletter is published regularly and includes informative articles about taxation, savings, insurance, and health.