Dave Cash Advance Customer Service Experience

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Dave Cash Advance customer service has received mixed reviews from customers. Some have reported long wait times and unhelpful representatives.

According to one customer, they waited on hold for over 30 minutes before being connected to a representative. The representative was unable to resolve their issue, and they were told to call back the next day.

Dave Cash Advance has a customer service phone number available 24/7, but some customers have reported difficulty getting through to a representative.

What Is Dave Cash Advance

Dave cash advance is a service that allows you to borrow money quickly and easily, with a maximum advance of $500.

You can request a cash advance for any reason, and you can add a tip when requesting an advance, but this is optional. The advance amount is determined by Dave's algorithm, which takes into account your income history, spending patterns, and other factors.

To get started with Dave cash advance, you need to sign up with Dave and link your bank account. You must link an external bank account to get a cash advance with Dave.

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Here's a breakdown of the key details:

You can get a cash advance without extra fees, but you must pay a $1 subscription fee. And if you want an instant cash advance, the fees can be higher than what competitors charge.

How It Works

To sign up for Dave, you can download the mobile app on Apple or Android devices, and provide your full name, phone number, and email address. You'll also need to pass a security check, which doesn't require a credit check.

The process is pretty straightforward, and there's no minimum deposit required to open a spending account. You can also keep your account open without maintaining a minimum balance.

As a member, you'll pay a monthly fee of $1 for features like account monitoring, budgeting tools, and notification services.

How Cash Advances Work

Cash advances can be a helpful way to get money when you need it, but it's essential to understand how they work. Here's a breakdown of the process.

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You can get a cash advance with Dave, but you'll need to link an external bank account to your Dave account. This is a requirement for getting a cash advance.

The advance amounts with Dave can be up to $500, which is higher than many competitors. However, the advances average $160.

To get a cash advance, you'll need to sign up with Dave, link your bank account, open a Dave Spending account and an ExtraCash account, and request a cash advance.

Here's a step-by-step guide to getting a cash advance with Dave:

  1. Sign up with Dave and link your bank account.
  2. Open a Dave Spending account and an ExtraCash account.
  3. Request a cash advance up to your approved limit (with a maximum advance of $500).
  4. Get your cash sent to your Dave Spending account or an external debit card for free.
  5. Pay the advance back by the date you agree to when you get the money.

The repayment time for a cash advance with Dave varies, but it's often your next payday. If you need the money faster, you can pay a fee to have it in your Dave account instantly or your debit card within an hour.

How It Works

To sign up for Dave, you must be at least 18, have a physical address in the U.S., and have a valid Social Security number or Tax Identification Number. You can download the mobile app on Apple or Android devices.

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The sign-up process involves entering your full name, phone number, and email address, and Dave runs a security check. No credit check is required, making it a more accessible option for some people.

There's no minimum deposit required to open a Dave spending account, and no minimum balance is needed to keep the account open. This makes it easy to get started with Dave.

As a member, you'll pay a fee of $1 per month for account monitoring, budgeting features, and notification services. This fee is a small price to pay for the benefits you'll receive.

To qualify for a cash advance, you must meet the eligibility requirements for cash advances as well as Dave's membership requirements. You'll need to be a legal resident of the United States, be of legal age, and not be prohibited by law from using the mobile app or website.

Dave uses additional factors to determine the cash advance you qualify for, including whether you have at least three recurring deposits, your income history and spending patterns, and whether you have total monthly deposits of $1,000 or more.

Services and Features

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Dave's services are designed to help you manage your finances and build credit. With a demand deposit account and a debit Mastercard, you can easily access your money and make purchases.

Cash advances of up to $250 are available to qualified members, with no credit check required. You can select an automatic payback date, which should be your next payday, and Dave doesn't charge interest on advances.

Dave also offers credit building through its partnership with LevelCredit, which reports rent and utility payments to the credit bureaus. This service is free for members who set up direct deposits, helping you improve your credit score over time.

Here are some of the key services and features Dave offers:

  • Cash advances: Up to $250 with no credit check and no interest
  • Credit building: Free for members with direct deposits
  • Budgeting: Track expenses and receive alerts about potential budget issues
  • Side Hustle: Find local job opportunities and apply online
  • Early direct deposit: Access your paycheck up to two days early

Services

Dave's services are designed to help you manage your finances and improve your financial stability.

The primary services offered by Dave include a demand deposit account, also known as a checking account, and a debit Mastercard.

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Cash advances of up to $250 are available to qualified members, with no credit check required and no interest charged.

You can use the app to add expenses, view your budget, and see predictions of how much you have to spend.

Dave can also text you if a bill is going to put your monthly budget in danger, helping you stay on top of your finances.

To improve your credit score, Dave partners with LevelCredit to report rent and utility payments to the credit bureaus. This service is free for members who set up direct deposits.

Additionally, Dave can help you find opportunities to make extra money through its Side Hustle feature, where you can apply for local jobs directly online.

Depending on your employer's payroll policies, you may be able to access your paycheck up to two days early with Early Direct Deposit.

High-Yield Savings Account

Dave's Spending Account is a standout feature, especially with its 4% APY, far surpassing the national average of 0.08%.

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The Spending Account has no monthly or overdraft fees, making it a great option for those who want to avoid unnecessary charges.

You won't need to worry about a minimum opening deposit, and you can even get your direct deposit a little early.

However, you'll need to request a Dave debit card, as it won't be sent automatically.

Dave also offers a cashback program with limited-time offers from select merchants, and you can earn rewards through their "Free Months" program.

Fees

Fees can add up quickly with Dave, but it's good to know what you're getting into. Dave's monthly membership fee is just $1, which is a pretty sweet deal.

You'll also get free withdrawals from any MoneyPass ATM, which is a great perk. However, if you need to withdraw cash from an out-of-network ATM, you'll pay a $2.50 fee, and it's even higher for foreign ATMs at 3% of the transaction amount.

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If you want to get your cash advance quickly, you can pay an expedited fee ranging from $1.99 to $5.99, depending on the advance amount. Credit building through LevelCredit is free if you set up direct deposits that occur at least twice a month for a combined monthly amount of at least $1,000.

Here are some of the fees you might encounter with Dave:

Overall, it's worth keeping an eye on these fees to make sure you're not getting hit with unexpected charges.

Customer Experience

Dave has a decent amount of user feedback, but it also has over 1,500 customer complaints filed with the Better Business Bureau (BBB) and holds a B rating.

Many customers have reported difficulties reaching customer support, accounts being closed without notice, and getting double-charged payments for the cash advances. Some users have also mentioned struggles with the ExtraCash advance service, including accidentally tipping the advance service and advances being sent out incorrectly.

On Reddit, the reception of Dave is very mixed, with some customers stating they've used the service with no issues, while others corroborate the struggles of speaking with a live customer support.

Banking Experience

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Dave is a banking app designed for individuals with limited banking needs who are at risk of accumulating overdraft fees.

The app has received positive reviews, with a 4.8 rating on the App Store and a 4.4 rating on Google Play, with users praising its transparency and functionality.

Some users have reported frustration with Dave's fees and inconsistent advance amounts.

Dave's users appreciate its transparent service that works as advertised.

However, the app's fees and inconsistent advance amounts have been a point of contention for some users.

Customer Experience

Dave, a fintech company, has a decent amount of user feedback, with over 1,500 customer complaints filed with the Better Business Bureau. Many users have reported issues with the ExtraCash advance service, including accidentally tipping the advance service.

Some users have reported that advances were incorrectly sent out, while others mention difficulties reaching customer support. Accounts have been closed without notice, and users have gotten double-charged payments for cash advances.

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On Reddit, the reception of Dave is mixed, with some customers having used the ExtraCash feature with no issues, while others corroborate the struggle of speaking with a live customer support representative.

Dave's customer support can be difficult to reach, and some users have reported that they've had to deal with multiple issues, including incorrect advances and double-charged payments.

Frequently Asked Questions

How do I contact Dave support?

To contact Dave support, you can reach out via email at [email protected], phone at 1-844-857-3283, or mail a letter to Evolve ℅ Dave at 1265 S Cochran Ave, Los Angeles, CA 90019.

How to get $500 from Dave?

To get $500 from Dave, download the app, link a bank account, open a Dave account, and transfer funds to your Dave Checking account. This offer is available to new users who complete these steps.

How do you qualify for a cash advance Dave?

To qualify for a cash advance through ExtraCash, you'll need at least three recurring deposits and a total monthly deposit of $1,000 or more. Your income history and spending patterns are also considered to determine the cash advance amount you're eligible for.

Sean Dooley

Lead Writer

Sean Dooley is a seasoned writer with a passion for crafting engaging content. With a strong background in research and analysis, Sean has developed a keen eye for detail and a talent for distilling complex information into clear, concise language. Sean's portfolio includes a wide range of articles on topics such as accounting services, where he has demonstrated a deep understanding of financial concepts and a ability to communicate them effectively to diverse audiences.

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