
If your Credit Karma account has been hacked, don't panic - you're not alone. Credit Karma has already taken steps to secure your account, including locking it down and sending you a notification.
Credit Karma's security team works around the clock to detect and prevent hacking attempts. They use advanced technology to monitor accounts for suspicious activity.
You'll need to change your password and security questions as soon as possible to prevent further unauthorized access. This is a crucial step in securing your account.
Credit Karma will also offer you two-factor authentication, which adds an extra layer of security to your account.
What Happened
A major credit reporting firm recently announced a data breach that has affected the personal information of 143 million people, making it one of the largest data breaches in history.
This breach has left many people wondering if their personal information is now at risk, and it's natural to feel that way.

The good news is that Credit Karma does not believe that any of its members' personal information was compromised in the breach.
However, it's always a good idea to be vigilant about protecting your personal information, especially after a breach of this magnitude.
You are entitled to one free credit report per year from each of the three major credit reporting agencies, and checking your credit report regularly can help you spot any suspicious activity.
Don't give out your Social Security number or other personal information unless you are sure you know who you are dealing with, and be cautious about giving out your personal information in general.
Exposed Information
Credit Karma users were able to view each other's account data, which is a clear indication of a data breach.
This sensitive information included credit card accounts, inquiries, utilization, personal info like name and address, and even derogatory credit marks.
The type of information that was exposed varied, but it often included details like number of accounts, inquiries, utilization, and personal information.
Related reading: Is a Credit Account a Type of Financial Accounts

In some cases, users were even able to see credit reports that weren't their own, complete with incorrect information like missed payments and auto loans.
A user reported seeing four credit card accounts that they didn't have, a missed payment they never made, and a student loan financing that wasn't theirs.
Here's a breakdown of the type of information that was exposed:
The incident highlights the importance of protecting sensitive financial information and the need for companies to take data security seriously.
Credit Karma's Response
Credit Karma initially denied any data breach, stating "no evidence of a data breach" according to Sebby. However, users were still able to view each other's account data, which is a clear indication of a data breach.
Credit Karma's response to the issue has been inconsistent, with some users reporting that the problem has not been fixed. EmagGeek, for example, tried to cancel their account and was instead served a random person's report from Topeka, Kansas.

In the past, Credit Karma has faced criticism for its security practices. WindowsStar notes that the company has been exposed as a scam, asking for users' personal information without providing any tangible benefits in return.
Credit Karma's free credit score is not the same as a FICO score, which is the industry standard. WindowsStar points out that users are essentially paying with their personal information for a free score that anyone can get online.
A bug, not a glitch, is what users are experiencing with Credit Karma. JBMcB notes that a glitch is a one-off freak occurrence, whereas everyone getting someone else's account is a systemic issue that requires a fix.
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Frequently Asked Questions
How do you know if your credit has been hacked?
Signs of a credit hack include unauthorized purchases, unfamiliar charges, and unexpected account activity. If you notice any of these red flags, it's essential to act quickly to protect your credit and prevent further damage
Does Credit Karma alert you of identity theft?
Yes, Credit Karma offers identity monitoring, which alerts you to potential identity theft and data breaches, helping you stay protected. With this tool, you can quickly detect and respond to any suspicious activity on your credit reports.
Sources
- https://techcrunch.com/2019/08/14/credit-karma-glitch-accounts/
- https://www.theoasisfirm.com/credit-tips/credit-karma-report-identity-theft/
- https://www.thegazette.com/business/following-equifax-hack-credit-karma-to-launch-free-id-monitoring/
- https://www.pymnts.com/news/security-and-risk/2019/credit-karma-displayed-account-info-wrong-users/
- https://it.slashdot.org/story/19/08/14/2141243/credit-karma-glitch-exposed-users-to-other-peoples-accounts
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