As a commercial claims adjuster, you'll have the opportunity to work with a variety of businesses and industries, from construction to retail.
The median annual salary for a commercial claims adjuster is around $65,000, according to the Bureau of Labor Statistics.
Commercial claims adjusters typically have a bachelor's degree in a field such as business, insurance, or a related field.
With experience, you can move into senior roles or start your own adjusting firm, potentially earning upwards of $100,000 per year.
Salary Ranges and Variations
As a commercial claims adjuster, you can expect a salary range that's influenced by various factors. According to the U.S. Bureau of Labor Statistics, the average annual salary for claims adjusters, appraisers, examiners, and investigators was $68,640 as of May 2021.
Experience plays a significant role in determining salary ranges. Entry-level adjusters can earn between $47,000 and $68,000 per year, while those with 5-10 years of experience can earn $54,000 to $79,000 annually.
Mid-career adjusters with 10-20 years of experience tend to earn higher salaries, ranging from $63,000 to $93,000 per year. Late-career adjusters with over 20 years of experience can earn up to $108,000 per year.
Salaries also vary depending on the employer type. Adjusters working for insurance carriers tend to earn higher average wages than those working for agencies or brokerages.
Regional variations in compensation can also impact your salary. According to BLS data, the top-paying states for claims adjusters are California, Texas, New Jersey, New York, and Florida. In contrast, some of the lowest average salaries are found in Montana, South Dakota, Oklahoma, Arkansas, and Kansas.
Here's a breakdown of the average salaries for claims adjusters in top-paying and lowest-paying states:
Keep in mind that cost of living differences account for much of this regional variation.
Salary by Experience and Position
Salaries for commercial claims adjusters tend to increase with more years of experience. Adjusters with 5-9 years of experience can earn $65,000 to $85,000, while those with 10-15 years of experience can earn $75,000 to $95,000.
Adjusters with 15+ years of experience can earn even more, with salaries ranging from $85,000 to $120,000 or more. This is because they've gained expertise and a proven track record.
Here's a breakdown of salary ranges by experience level:
As for positions, supervisors can earn $90,000 to $140,000, while managers can earn over $100,000.
Variables
Variables play a significant role in determining a claims adjuster's salary. Education and certifications, such as a bachelor's degree or professional designations like AIC or AINS, can lead to higher salaries.
Specialization is another key factor, with adjusters who handle complex claims like injuries, natural disasters, or commercial losses often earning more. Employer also matters, with insurance carriers, large TPAs, and government agencies typically offering higher salaries than smaller agencies.
Performance metrics, such as closure rates and customer satisfaction scores, can also impact salary. Adjusters with higher scores can negotiate higher salaries. Overtime pay is another consideration, with many adjusters receiving overtime for working more than 40 hours a week, especially during catastrophes.
Here are some key salary factors to keep in mind:
- Education and certifications: +$10,000 to +$20,000 per year
- Specialization: +$5,000 to +$15,000 per year
- Employer: +$10,000 to +$20,000 per year
- Performance metrics: +$5,000 to +$10,000 per year
- Overtime pay: +$5,000 to +$10,000 per year (depending on hours worked)
These factors can add up to make a significant difference in a claims adjuster's salary.
Company or Staff
As a claims adjuster, you have several career paths to choose from, and one of the most common is becoming a company or staff adjuster.
Staff adjusters are full-time employees of insurance companies, earning a regular salary and benefits like health insurance.
According to the BLS, 33% of all claims adjusters work directly for an insurance company.
Staff adjusters primarily handle run-of-the-mill daily claims, though there may be an opportunity to handle catastrophe claims as well.
Some adjusters work in the field, conducting on-the-ground inspections, while others work at a desk, reviewing field reports and using claims software.
Field and desk adjusters often work in teams.
Staff adjuster salaries increase with experience, with entry-level positions typically starting around $40k.
Senior-level staff adjusters can earn up to $85k, and if they handle catastrophe claims, they can earn even more.
Here's a breakdown of average staff adjuster salaries by line:
By Experience Level
As you gain more experience in the insurance industry, your salary will likely increase. For claims adjusters, this is no exception.
Here's a breakdown of average salary ranges by experience level:
- 5-9 years of experience: $65,000 - $85,000
- 10-15 years of experience: $75,000 - $95,000
- 15+ years of experience: $85,000 - $120,000+
Experience is a key factor in determining salary, and claims adjusters with more years under their belt tend to earn higher salaries.
What Are the Duties of?
As a claims adjuster, you'll have a variety of duties to perform, depending on your position and experience. Desk adjusters, who work in offices, may spend most of their time handling claims using their computers.
Some of the key duties of a claims adjuster include gathering information from witnesses, examining the damage to property and the injuries of victims when appropriate, making claims and processing reports, and determining the cost of paying claimants.
Desk adjusters often rely on information sent to them by policyholders, including images, to assess claims. Field adjusters, on the other hand, travel to the scene of the damage and assess it firsthand.
In terms of specific tasks, claims adjusters may need to:
- Gather information from witnesses
- Examine the damage to property and the injuries of victims when appropriate
- Make claims and process reports
- Determine the cost of paying claimants
Catastrophe vs. Daily
Catastrophe adjusters are among the highest-paid professionals in the field, likely due to their extremely long work hours and challenging conditions.
Their assignments can last weeks to months, and they're often deployed to disaster zones to work on claims.
Daily claims adjusters, on the other hand, handle everyday losses like clogged toilets and burglary.
Their work is more routine, but still important for resolving claims and helping people get back on their feet.
The pay difference between these two types of adjusters is significant, reflecting the unique demands and challenges of each role.
Salary by Location and Industry
Insurance adjusters can earn significantly different salaries depending on where they work. Location plays a huge role in determining their earning potential.
Cost of living, public safety, and accident rates can impact an insurance adjuster's salary. Some areas, like those prone to natural disasters, can be in high demand, especially after a calamity.
The top-paying states for insurance adjusters include California, Texas, New Jersey, New York, and Florida. These states offer average salaries ranging from $68,330 to $76,100.
In contrast, some of the lowest average salaries are found in Montana, South Dakota, Oklahoma, Arkansas, and Kansas, with salaries ranging from $55,520 to $61,030.
Here's a breakdown of the top 5 highest-paying and lowest-paying states for insurance adjusters:
Metropolitan areas also have a significant impact on insurance adjuster salaries. Cities like Hagerstown, MD, Los Angeles, CA, and New York, NY offer higher salaries, with Hagerstown leading the pack at $64,594.
Salary Trends and Outlook
The salary trends for commercial claims adjusters are looking up. Over the last decade, the average insurance adjuster salary has risen by $7,514, from $49,801 in 2014 to $57,315 today.
This growth translates to a 7% increase in pay for insurance adjusters, outpacing the average for all occupations. The Bureau of Labor Statistics projects strong growth for insurance claims adjusters over the next decade, with employment expected to grow 8% from 2020 to 2030.
Entry-level claims adjusters can expect salary increases of 5-10% annually in the first few years, with top performers reaching senior-level positions and salaries in the $60,000-$75,000 range within 5 years. This strong earning potential is a result of dedication, self-improvement, and valuable on-the-job experience.
The demand for qualified adjusters is driven by rising natural disasters, accidents, and complex claims, creating a need for more professionals in the field. This trend signals strong job prospects nationwide for qualified candidates entering the claims adjusting field.
Salary by Education and Specialization
Candidates with relevant educational backgrounds and training certificates tend to earn higher starting salaries and have better job prospects. Those with insurance, risk management, or claims-specific college degrees or certificates can expect to earn 5-15% higher starting pay.
Additional designations like AIC, AINS, or ACLA also boost entry-level salary potential. Self-motivated candidates who pursue training and education are rewarded with higher compensation.
In terms of specialization, salaries vary significantly. For example, workers' comp and auto claims often pay higher base salaries than property claims. This is reflected in the salaries of experienced adjusters, where an auto claims manager with 12 years experience at an independent firm may earn $115,000/year.
Here's a breakdown of the impact of education and specialization on starting salaries:
Impact of Education
Having a relevant educational background and training certificates can make a big difference in your career. Candidates with insurance, risk management, or claims-specific college degrees or certificates can expect to earn 5-15% higher starting pay.
Pursuing additional designations like AIC, AINS, or ACLA can also boost your entry-level salary potential.
Start Your Online Claim Adjusting Career
You can start your career as a claims adjuster online, and it's a great way to begin. Many states allow you to complete pre-licensing courses online and at your own pace.
In fact, in many states, you can complete these courses online and start your career as a claims adjuster without having to physically attend classes. This is a cost-effective and convenient option.
Entry-level claims adjusters with 0-2 years of experience typically earn between $35,000 and $45,000 annually to start. This can vary by region, with higher average starting salaries on the coasts and in major metropolitan areas.
If you live in a state without its own licensing process, employers will still expect you to become licensed. You'll need to earn your license in a state with a reciprocal agreement with your state, such as Texas, which has a large claims volume and reciprocal agreements with 28 states.
Salary Guides and Resources
Insurance adjusters earn a mean annual salary of $73,380, according to the Bureau of Labor Statistics (BLS). This figure can vary depending on factors such as experience and professional network.
Industry veterans with an established reputation and professional network can earn a six-figure salary. This is a significant increase from entry-level salaries, which can be significantly lower.
The BLS factored in all types of insurance adjusters, including specialists that handle property, casualty, life, health, and other forms of claims. This resulted in an employment estimate of 285,270.
Here's a breakdown of the percentile wage estimates for "claims adjusters, examiners, and investigators" based on the BLS's latest Occupational Employment and Wage Statistics (OEWS):
Insurance adjusters play a crucial role in the settlement of a claim.
Frequently Asked Questions
Which claims adjusters make the most money?
Claims adjusters who work with damage inside claims, such as Damage Inside Adjusters, tend to earn the highest salaries, ranging from $96,000 to $100,000 per year. This is significantly higher than other types of claims adjusters, including Property Claims Adjusters and Casualty Adjusters.
What does a commercial claims adjuster do?
A commercial claims adjuster investigates and evaluates damage or injury claims, collecting evidence and making recommendations to insurance providers for payout decisions. They play a crucial role in determining the validity and extent of claims, ensuring fair and accurate coverage decisions.
Sources
- https://www.vintti.com/blog/insurance-claims-adjuster-salary-compensation-in-claims-adjusting
- https://www.insurancebusinessmag.com/us/guides/how-much-do-insurance-adjusters-make-450139.aspx
- https://www.zippia.com/salaries/insurance-adjuster/
- https://www.dicklawfirm.com/blog/2024/june/claims-adjuster-salary-how-much-do-claims-adjust/
- https://www.360training.com/blog/insurance-adjuster-salaries
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