
If you're looking to close your Paytm Money account, it's essential to know that you can also close your Demat account simultaneously. You can do this by visiting the Paytm Money website and navigating to the "My Portfolio" section.
To initiate the closure process, you'll need to download the Demat account closure form from the Paytm Money website and fill it out accurately. This form requires your signature and other personal details.
Why Close Paytm Money Account
If you're wondering why you should close your Paytm Money account, it's because of the potential security risks associated with keeping your account active.
You can be charged a penalty fee for inactivity, which can range from ₹10 to ₹50 per month, depending on your account type.
Closing your account can also help you avoid unwanted transactions and unauthorized withdrawals.
You can also request a refund of your unused balance, but only if you close your account within a certain time frame, usually 30 days.
Reasons to Close Paytm Money Account
If you're considering closing your Paytm Money account, there are several reasons to do so. One major reason is the inactivity fee, which can be as high as ₹100 per year if your account remains idle for 180 days.
You may have noticed that the transaction limits on Paytm Money are relatively low, capping at ₹50,000 per day. This can be a significant limitation for users who need to make large transactions.
Another reason to close your Paytm Money account is the lack of investment options, which are limited to stocks and ETFs. If you're looking to diversify your investments, you may find that Paytm Money doesn't offer the range you need.
The customer support on Paytm Money can be slow to respond, with some users reporting wait times of up to 24 hours for a response. If you value quick support, you may want to consider closing your account.
You may have also noticed that the mobile app for Paytm Money can be buggy, with some users experiencing issues with login and navigation. If you're frustrated with the app's performance, it may be time to close your account.
The fees associated with Paytm Money can be high, especially if you're not using the account regularly. For example, the annual maintenance fee can be as high as ₹100, and there may be additional fees for things like account closure.
Benefits of Closing Paytm Money Account
Closing your Paytm Money account can be a liberating experience, freeing you from unwanted notifications and clutter in your digital life.
You can avoid any potential penalties or fees associated with inactivity by closing your account.
Closing your Paytm Money account can help prevent unauthorized transactions, as you'll no longer have access to your account.
Paytm Money will freeze your account for 90 days after the last transaction, so it's best to close your account before this period begins.
Closing your Paytm Money account will also stop any auto-renewals or subscription services linked to your account.
You'll need to transfer any outstanding balance in your account to a bank account or other payment method before closing your Paytm Money account.
Account Balance Settlement
Closing your Paytm Money account can be a bit of a hassle, especially when it comes to settling your account balance.
You can request a withdrawal of your account balance, which is free of charge.
However, if you're unable to withdraw your balance, it may be frozen due to regulatory requirements, as seen in the case of demonetization in 2016.
The frozen amount will be automatically credited to your bank account once the regulatory requirements are lifted.
You can also sell your securities and withdraw the proceeds, but be aware that this may attract taxes and STT.
How to Close Paytm Money Account
To close a Paytm Money account, you'll need to log in to your account and go to the 'Account Settings' section.
You can do this by clicking on your profile picture in the top right corner of the screen and selecting 'Account Settings' from the dropdown menu.
Select the 'Close Account' option from the left-hand menu.
Paytm Money will guide you through the next steps, which may include providing a reason for closing your account and confirming your decision.
Make sure you have any outstanding funds or investments transferred to a bank account or another investment platform before closing your account.
Step 1: Login to Paytm Account
To close your Paytm Money account, you first need to log in to your Paytm account.
You can log in to your Paytm account using your registered mobile number and password. To do this, download and install the Paytm app from the Google Play Store or Apple App Store, or access the Paytm website on your computer or mobile device.
Once you have the app or website open, enter your registered mobile number and password in the login fields. Make sure to enter the correct details, as incorrect login credentials will prevent you from accessing your account.
After logging in successfully, you will be taken to your Paytm account dashboard.
Step 2: Go to Demat Account Section
To close your Paytm Money Demat Account, you'll need to access the account closure form. You can find this by visiting the official website or downloading the form directly from the site.
First, make sure you have a remaining balance in your Paytm Money account. If you do, you can use it on any Paytm Service, shift it to another bank account, or transfer it to another registered Paytm phone number.
Once you've checked your balance, you can proceed to fill out the account closure form. This involves providing your client ID and name, as well as the reason for closing your account.
Alternatively, you can close your account online using the Paytm Money trading app. Simply log in to the app, click on the Menu button, and select 'Help and Support' followed by 'My Profile'. From there, choose the option to close or delete your account.
Paytm Money Account Closure Process
To close your Paytm Money account, you'll need to initiate the process through the Paytm Money app or website.
You can initiate the account closure process by logging in to your Paytm Money account and selecting the 'Close Account' option from the menu.
Before proceeding, ensure you have no outstanding transactions or unsettled investments in your account, as these may cause issues during the closure process.
If you have any open positions in the stock market, you'll need to liquidate them before closing your account.
Once you've completed these steps, you can proceed with the account closure process.
Timeline for Closure
To initiate the Paytm Money account closure process, you'll need to fill out a closure request form, which can be found in the account settings section of the Paytm Money app or website.
The form will require you to provide your account details and a valid reason for closing your account.
You can submit the form online, and Paytm Money will review your request within 2-3 working days.
Once your request is approved, you'll have a 30-day period to withdraw your entire balance, including the interest earned.
After this period, any unwithdrawn amount will be transferred to your linked bank account.
The entire closure process typically takes around 10-15 working days from the date of submission of the closure request form.
Verification Process
To close your Paytm Money account, you'll need to go through a verification process. This involves providing necessary documents to confirm your identity and account details.
You'll need to submit a scanned copy of your PAN card or Aadhaar card for verification. This is a required document to comply with regulatory norms.
Paytm Money will review your documents and may ask for additional information if needed. This is a standard procedure to ensure your account is secure and compliant.
Once your documents are verified, your account will be closed, and you'll receive a confirmation message. This is usually a 2-3 day process, depending on the time taken to verify your documents.
After your account is closed, your funds will be transferred to your linked bank account. This is a secure and efficient way to transfer your money.
Paytm Money Demat Account Closure
To close a Paytm Money Demat Account, you'll need to follow a few steps. First, check if there's any remaining balance in your account, as you can use it on any Paytm Service, shift funds to another bank account, or transfer to a registered Paytm phone number.
You can close the account by visiting the official site, downloading the account closure form, and filling in the details with your client ID and name. You'll also need to provide the reason for closing the account. Alternatively, you can close the account online using the trading app, which involves logging in, clicking on the Menu button, and selecting the option to close the account.

Before closing your account, make sure you've used up any remaining balance or transferred it to another account. You can do this by using the balance on any Paytm Service, shifting funds to another bank account, or transferring to a registered Paytm phone number.
To close your Paytm Money Demat Account, you'll need to fill in the downloaded form with your signature and submit it to the head office address. This is the same process as closing the account online, where you'll need to provide your client ID, name, and reason for closing the account.
You can easily merge your Demat account and bank account for facilitating fund transfer, which is a convenient feature of Paytm Money. This allows you to transfer funds between your accounts with ease.
Here are the steps to close your Paytm Money Demat Account online:
- Login to the app
- Click on the Menu button in the top left corner
- Click on ‘Help and Support’, then on ‘My Profile’
- Select the option ‘I need to close/delete my account’
- Proceed further and your account closing request would be generated
Frequently Asked Questions
Will Paytm Money be closed?
No, Paytm Money will not be closed, but its payment bank services have been restricted by the Reserve Bank of India
Sources
- https://www.indiatoday.in/information/story/how-to-close-paytm-payments-bank-account-step-by-step-process-2496655-2024-02-02
- https://www.adigitalblogger.com/demat-account/paytm-money-demat-account/
- https://www.bizzbuzz.news/industry/banks/how-to-close-a-paytm-payment-bank-account-a-step-by-step-guide-1326105
- https://hyyzo.com/blog/deactivate-paytm-postpaid-account/
- https://timesofindia.indiatimes.com/technology/tech-news/paytm-payments-bank-will-close-these-accounts-on-july-20/articleshow/111222229.cms
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