Clearview Federal Credit Union Account Management and Services

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Clearview Federal Credit Union offers a range of account management and services to meet its members' diverse needs. With a focus on convenience and accessibility, the credit union provides multiple ways for members to manage their accounts.

You can access your account information online through the credit union's website, where you can view your account balances, transaction history, and statements. The website is secure and easy to navigate.

The credit union also offers mobile banking, allowing members to check their accounts, pay bills, and transfer funds on the go. This service is available through the credit union's mobile app, which can be downloaded for free from the App Store or Google Play.

In addition to online and mobile banking, the credit union has a network of ATMs and branches where members can conduct their banking in person. This provides a convenient option for those who prefer to bank face-to-face.

Account Management

At Clearview Federal Credit Union, account management is made easy with their online and mobile banking platforms. You can access your accounts 24/7 from anywhere with an internet connection.

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Their online banking platform allows you to view your account balances, transaction history, and account statements. This feature is especially useful for keeping track of your finances.

You can also set up account alerts to notify you of large transactions, low balances, or when a payment is due. This can help you stay on top of your finances and avoid any potential issues.

How to Find Your Routing Number

Finding your routing number is a crucial step in managing your account, and it's easier than you think. You can find your routing number online by visiting a website that lists routing numbers for major banks in the US.

If you're a Clearview Federal Credit Union member, you can also get your routing number by logging into online banking. This is one of the most convenient ways to access your routing number.

A bank-issued check or bank statement is another way to find your routing number. You can find this information on the bottom left corner of your check.

Credit: youtube.com, How to Find a Check Routing Number and Account Number | Money Instructor

For those who prefer a more official route, you can look up your routing number on the official website of the Federal Reserve, also known as Fedwire.

Here are some ways to find your routing number in one place:

Online Statements Show $0 Due for Monthly Payment

Online statements can sometimes show a misleading picture of your account balance. Online credit card statements would say $0 due for monthly payment, which can be confusing.

Clearview Federal Credit Union experienced this issue when they switched a customer's credit card from Visa to MasterCard, which messed up their online banking. This caused the customer to be reported to credit agencies, hurting their credit score.

If your online statements show a misleading picture, it's essential to verify your account balance through other means. The customer in this case made full payments when they realized they had money due, including past due amounts they didn't know they had.

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Clearview refused to admit and take blame for the issue, which can be frustrating for customers. The customer had been with the credit union since 1999 and felt they had no choice but to terminate their accounts.

It's crucial to be aware of any changes to your account or online banking platform. This can help you avoid similar issues and ensure your account balance is accurate.

Got Mastercard MC

Having a Mastercard MC can be a great asset, but it's essential to manage it properly.

With a Mastercard MC, you can earn rewards points on every purchase, which can be redeemed for cash, gift cards, or travel.

You can also use your Mastercard MC to pay bills online, making it a convenient option for managing your finances.

Mastercard MC offers purchase protection, which means you're covered if an item is stolen, damaged, or lost within a certain timeframe.

If you have a Mastercard MC, you can set up alerts to notify you of suspicious activity, helping you catch any potential issues before they become major problems.

Mastercard MC also offers travel insurance, which can provide peace of mind when booking flights or hotels.

Customer Experience

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The customer experience at Clearview Federal Credit Union is a major concern, with a dismal 1.4-star rating from 14 reviews.

Members are clearly dissatisfied with the banking services they're receiving.

Reviews suggest that the majority of members are unhappy with their experience, which is a red flag for potential customers.

Reviews

Reviews are a crucial aspect of customer experience, and the numbers don't lie. Clearview Federal Credit Union's earns a 1.4-star rating from 14 reviews, showing that the majority of members are dissatisfied with banking services.

Some credit unions have a much stronger reputation, with many members singing their praises. However, Clearview's low rating suggests a need for improvement in their customer service.

The 14 reviews that make up Clearview's rating are a small sample size, but they still paint a picture of a credit union that's struggling to meet its customers' needs.

Customer Service Responsiveness

Customer Service Responsiveness is crucial for building trust with customers. Clearview Federal Credit Union's responsiveness has been called into question by a customer who had their account closed without notice.

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A customer's experience with Clearview Federal Credit Union is a prime example of how unresponsive customer service can lead to frustration and mistrust. They claim the credit union closed their account on December 1st due to an alleged line of credit issue.

Clearview Federal Credit Union's customer service has been accused of being uncooperative. The customer in question believes the credit union's actions were unfair and has filed an Antitrust Complaint.

Responding promptly and fairly to customer concerns is essential for maintaining a positive customer experience. In this case, the customer's concerns were not adequately addressed, leading to further conflict.

The customer's experience with Clearview Federal Credit Union's customer service has been marked by a lack of transparency. They claim the credit union bought insurance for a car that was already insured and charged their loan, which they believe is a scam.

Is Legit?

Clearview Federal Credit Union has a trustworthiness rating of 91%, indicating a high level of reliability and safety for customers.

Credit: youtube.com, 2023 Community Impact Report | Clearview Federal Credit Union

Their website, clearviewfcu.org, has been deemed safe to visit and has a valid SSL certificate, which means it's secure and trustworthy.

They have a physical address, phone number, and multiple email addresses, as well as 6 social media accounts, showing a commitment to customer service and transparency.

Clearviewfcu.org has been registered for more than one year, suggesting stability and longevity.

However, some customers have reported issues with their products or customer service, so it's essential to read a variety of reviews before making a decision.

Clearview Federal Credit Union has received positive reviews on some websites, indicating a good experience for customers who choose to work with the company.

But, there have been cases where customers were not satisfied with the service they received, and some have even reported being banned from the credit union.

It's worth noting that Clearviewfcu.org is a very old website, suggesting that it has consistently provided valuable content and services over the years.

Despite its popularity, which may make it a target for cybercriminals, the website has a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Their physical address, phone number, and multiple contact methods demonstrate a commitment to customer service and transparency, which is a positive sign for building trust with customers.

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Clearview Federal Credit Union has been involved in a dispute with a member who's been stuck at home since May due to health issues related to the pandemic.

The member, who previously had a rep payee, had a phone interview with SSA on October 22, 2020, and is now their own rep payee. Clearview froze one of their accounts (SSDI) and wouldn't talk to them about it.

The member reported that Clearview took some money from their SSDI account as an offset, which they believe is not legal according to federal rules. They've already had a complaint against Clearview with the NCUA, which got bumped up to level 2 and is now being investigated by an NCUA Examiner.

Complaints

Some people have reported issues with their loan interest payments. Clearview Federal Credit Union has been accused of inconsistent interest payments, with one member noticing that payments are sometimes higher than others, even when paid before due dates.

Credit: youtube.com, Complaints handling during the COVID-19 pandemic

This can be frustrating for those trying to review their statements. The credit union allegedly told one member that the discrepancies "all evens out in the end", which may not provide the transparency they're looking for.

It's essential to keep track of your payments and statements. Clearview Federal Credit Union has a total of 11 complaints about their practices.

Pandemic-related issues can be particularly challenging, especially when it comes to financial institutions. Clearview Federal Credit Union is one example of this.

A customer had their account frozen due to the pandemic, and they were unable to access their funds. They had a rep payee, which made communication with the credit union difficult.

The customer's situation improved after a phone interview with the SSA, where they regained control of their account. They are now opening a new account with a different bank.

Clearview FCU's actions may not be in line with federal rules, as the customer's complaint with the NCUA was escalated to level 2.

Frequently Asked Questions

Does Clearview FCU have Zelle?

Yes, Clearview FCU offers Zelle within their Mobile App and Online Banking. To get started, simply check the app or sign in online and follow the simple enrollment steps.

Who is eligible for Clearview Federal Credit Union?

To join Clearview Federal Credit Union, you must live, work, worship, attend school, or volunteer in one of 10 eligible counties in western Pennsylvania. Membership eligibility is based on residency or affiliation with these counties.

Maggie Morar

Senior Assigning Editor

Maggie Morar is a seasoned Assigning Editor with a keen eye for detail and a passion for storytelling. With a background in business and finance, she has developed a unique expertise in covering investor relations news and updates for prominent companies. Her extensive experience has taken her through a wide range of industries, from telecommunications to media and retail.

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