
If you're a Citizens Credit Card customer, you can reach out to their customer service team for assistance with your account or to make a payment. The Citizens Credit Card phone number is 1-800-922-9999.
You can also contact Citizens Credit Card customer service via their website, where you can submit a secure message or access their online chat feature. This is a convenient option if you prefer to communicate through digital means.
To get help with your account, you'll need to have your account information and any relevant details about your issue ready to go.
Checking Credit Card Application Status
To check your Citizens Bank credit card application status, you can call customer service at (877) 525-9248.
You'll need to provide your Social Security Number so that Citizens Bank can find your application.
It should only take a few minutes to determine whether your application is approved, denied, or pending.
Note that you cannot check your Citizens Bank credit card application status online at the moment.
Contacting the Bank
To contact Citizens Bank, you can call their customer service number at (877) 525-9248 to check your credit card application status or for other inquiries.
You can also email them at [email protected] for general issues and concerns, or use [email protected] for GDPR inquiries.
If you need to provide sensitive information, it's best to visit them in person at One Citizens Plaza, Providence, Rhode Island 02903, United States.
How to Contact the Bank
To contact the bank, you can start by visiting their website or mobile app to find their contact information. The bank's website is available 24/7, making it easy to reach out to them at any time.
The bank's customer service number is 1-800-BANK-123, which is available Monday through Friday from 8am to 8pm EST. You can also reach out to them via email at [[email protected]](mailto:[email protected]).
You can also visit your local bank branch in person to speak with a representative. The bank has over 500 branches across the country, making it easy to find one near you.
What Are Bank Hours?

If you need to contact your bank, you should know their business hours. The customer care team at Citizens Bank is active Monday through Friday between 10:00 AM and 3:00 PM.
On Saturdays, you can reach the agents between 9:00 AM and 1:00 PM, using the published means.
Contacting Customer Service via Email
You can contact Citizens Bank customer service via email, and it's actually a great way to resolve issues that require some context or proof. To email the customer care team, simply send a message to [email protected] during office hours.
If you have a GDPR inquiry, you can use the email address [email protected] instead. This is a useful alternative to calling the company agent, especially if you need to provide extra information or evidence to support your issue.
Emailing is a good option if you're not comfortable sharing sensitive information over the phone, but if you do need to discuss private matters, it's best to visit the company in person at One Citizens Plaza in Providence, Rhode Island.
Customer Service Overview
If you're looking to contact Citizens Bank for your credit card, you have a few options, but phone is the most commonly used way, with 87% of customers using it to address their issues and concerns.
The best phone number to call is 800-922-9999, which 68% of consumers used to address their issues and concerns.
You can also contact Citizens Bank via email, but be aware that it's not as popular, with only 13% of customers using it.
If you do choose to call, be prepared for a short wait, as the average call time is just 1 minute. However, Monday is the longest wait day, while Sunday is the shortest.
To identify yourself as a customer, you may be asked for your first and last name, or even your social security number.
Most customers call Citizens Bank because of account, product/service, payments, or charges related to their credit card.
Customer Call
To call Citizens Bank, you can dial the phone number 800-922-9999, which is used by 68% of consumers to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday, with an average call time of 1 minute.
You'll need to be prepared for the call as Citizens Bank may ask for your first and last name, and possibly your social security number, to identify you as a customer.
Most customers call Citizens Bank due to issues with their account, product/service, payments, and charges.
Here are the most common reasons customers call Citizens Bank, along with the corresponding percentages:
Unfortunately, most customers feel very unsatisfied after talking to customer service representatives, which may be due to the difficulty of making contact with customer service.
Frequently Asked Questions
What is the number for 1 888 323 4732?
The phone number for customer support is 888-323-4732. This number is available for calls Monday through Sunday.
What number is 1 800 656 6561?
The phone number is 1-800-656-6561. This is the contact number for customer care representatives.
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