
Your Citicard statement is a detailed document that provides a snapshot of your account activity. It's essential to understand what you're looking at to make informed financial decisions.
Your statement will list all transactions, including purchases, payments, and fees. This includes any cash advances, balance transfers, or ATM withdrawals.
Take a moment to review your statement and ensure all transactions are accurate. If you notice any discrepancies, contact Citibank immediately to resolve the issue.
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Online Registration
You can register for Citibank credit card statement through various channels. To register via internet banking, log in to your account, click on banking > credit card > e-statement > register now for e-statement & go green, and select 'account number' or 'card number'.
To register via mobile banking, log in to the Citibank mobile app with your credentials, click on the main menu > service request, and select 'register for e-statement'.
You can also register via the Citibank website by visiting the URL https://www.online.Citibank.co.in/products-services/online-services/statement-on-email-form.htm and entering your credit card number, card expiry, date of birth, and mobile number.
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To register via the Citibank mobile app, log in with your user ID and IPIN, select a home page, and go to the main menu. Click on the 'Service Requests' tab, and then click on 'Register for E-statement'.
Alternatively, you can register via the Citibank mobile app by logging in with your user ID and IPIN, clicking on 'Service Requests' tab, and then clicking on 'Duplicate Statement Request' from the drop-down menu.
Here are the steps to register for Citibank credit card statement via different channels:
How to Get Online
To get your Citicard statement online, you can use Citibank Netbanking. First, log in to Citibank Online with your User ID and IPIN.
You can access your credit card statement by going to the ‘Credit Card’ section and pressing the ‘e-statement’ option placed on the left-hand side.
Next, press the ‘View your statement online’ option and choose the preferred month from the list of archived statements.
You can download your credit card e-statements for the past 18 months or from the date of registration if you are a registered user of e-statements.
Choose the account and period for which you like to see the statement.
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Understanding Your Statement

If you have a current account in Citibank, you can choose to receive the e-statements daily, weekly or monthly. This flexibility is great for staying on top of your finances.
You'll receive your credit card e-statements every month if you're a credit card customer. This regular schedule helps you keep track of your spending and payments.
What Is a Billing Cycle?
A credit card billing cycle is the period of time between two credit card statements, usually lasting 28-31 days.
The credit card issuer compiles your account's billing statement on the last day of the billing cycle, also known as the closing date.
This statement includes a bill for all the charges made to your account during that billing cycle, minus any payments made.
You can find the starting and ending dates for your credit card's billing cycle in your statement.
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Frequency of Receiving E-Statements
If you have a current account in Citibank, you can choose to receive e-statements daily, weekly, or monthly. This flexibility allows you to manage your finances at a pace that suits you.
If you're a credit card customer, your e-statements will be sent to you every month. This regular schedule helps you stay on top of your credit card activity.
Managing Your Account

You can access your Citibank credit card statement online without any hassle on your phone or desktop. This is a convenient way to stay on top of your account activity.
You can download and save your credit card statements if you wish to maintain a record of all statements offline. This way, you can easily refer to past statements if needed.
To get your credit card statement online, you'll need to log in to Citibank Online with your User ID and IPIN. Then, go to the ‘Credit Card’ section and press the ‘e-statement’ option placed on the left-hand side.
Here are the steps to view your statement online:
- Press the ‘View your statement online’ option and choose the preferred month from the list of archived statements.
- Choose the account and period for which you like to see the statement.
Your e-statement file will be sent to you in a 128-bit encrypted format, providing utmost security and protecting your information. This is a great feature to ensure your data remains safe.
Plan and Spend Wisely
To plan and spend wisely, it's essential to keep track of your credit card transactions. You can do this by regularly viewing your credit card statement.

Citibank bank enables you to view and download your credit card statement online, which is a convenient way to stay on top of your spending. You can access your e-statement on your phone or desktop without any hassle.
One of the benefits of opting for Citibank credit card statement is that it's free - Citibank doesn't charge for issuing your credit card statements. You can also download and save your credit card statements if you wish to maintain a record of all statements offline.
To register for online statements, you can log in to your net banking account and follow the steps provided by Citibank. Alternatively, you can register through the Citibank mobile app, which makes it easy to manage your account on the go.
Here are the steps to register for e-statements through the Citibank mobile app:
- Log in to the Citi mobile app using your user ID and IPIN.
- Choose the homepage and go to the main menu.
- Select the 'Service Requests' option.
- Click on 'Register for e-statement' and proceed further.
By following these simple steps, you can take control of your spending and make informed decisions about your finances.
Checking Online Account

To check your Citibank credit card statement online, you need to log in to your online account. This is the first step in accessing your statement.
Once you're logged in, select your credit card from the dropdown menu at the top of the page. This will allow you to view your statement for that specific card.
Scroll down to the "Transactions" section, where you can use the dropdown menu to select which statement you want to view. You can choose to view any transactions since your last statement, or select a specific time period.
You can also filter your statements and recent activity for certain types of transactions, such as purchases, payments, pending transactions, credits, and fees/interest.
To get a PDF of past statements, click the blue text that says "Statements (PDF)" to the right of the "Transactions" section.
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Where to Send CDF
You can send the CDF to [email protected] via email.
There are two postal addresses where you can send the CDF:
Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148(Old No.68), Dr Radhakrishnan Salai, Mylapore, Chennai - 600 004.
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai - 600 002.
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Offline and Duplicate Statements

You can obtain a duplicate Citibank credit card statement by following these steps. Log in to your net banking account to access the duplicate services. Click on "Other card services" and then select "Duplicate services" to proceed.
To get a hard copy of your credit card statement, you can visit the nearest Citibank branch and request the bank's representative. Select your preferred duration to get a credit card statement.
You can also request a Mini Statement alert on your phone number by sending an SMS using the format: "Send- STMT YYYY" to 52484, where YYYY stands for the last four digits of your credit card number.
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How to Get a Duplicate
You can get a duplicate Citibank credit card statement in a few different ways.
To get a hard copy of your duplicate statement, you'll need to visit the nearest Citibank branch.
You can also request a duplicate statement by logging in to your net banking account.
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Once you're logged in, click on "other card services" and then select "duplicate services."
Select the particular month you want the duplicate statement for, and you'll receive the hard copy in four working days.
Alternatively, you can also get a mini statement alert on your phone number within 30 seconds by sending an SMS using the format: "STMT YYYY" to 52484, where YYYY is the last four digits of your credit card number.
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Will Continue to Receive Physical Statements?
If you're a Citibank customer, you might be wondering if you'll still receive physical statements if you opt for e-statements. The answer is no, Citibank will discontinue sending hard copies of your credit card statements if you choose e-statements.
You can still get a hard copy of your credit card statement by visiting the nearest Citibank branch and requesting one from the bank's representative.
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Frequently Asked Questions
How do I request a statement from Citibank?
To request a statement from Citibank, call their 24-Hour CitiPhone banking at 6225 5225. You can also use this number to request past statements in paper form.
Sources
- https://cred.club/credit-card-bill-payment-online/articles/how-to-check-citibank-credit-card-statement
- https://wallethub.com/answers/cc/citibank-credit-card-statement-1000272-2140762818/
- https://www.mymoneykarma.com/citi-bank/check-credit-card-statement.html
- https://www.creditmantri.com/citibank-credit-card-statement/
- https://www.tillerhq.com/how-to-export-citibank-statements-into-microsoft-excel-and-google-sheets/
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