Citi Bank Credit Card Customer Service Support and Assistance

Citi Bank offers multiple ways to get in touch with their credit card customer service team, including a 24/7 phone number, a mobile banking app, and online chat support.

You can reach Citi Bank's credit card customer service by calling their toll-free number at 1-800-950-5114.

Their customer service team is available 24/7 to assist with any questions or concerns you may have.

Citi Bank's website also provides a comprehensive FAQ section that covers a range of topics, from account management to rewards and benefits.

With Citi Bank's online chat support, you can quickly get in touch with a customer service representative and resolve any issues you may be experiencing.

Citi Bank's customer service team is available to help with a wide range of issues, including account inquiries, payment disputes, and benefits questions.

You can contact Citi Bank through various channels, including phone and mail.

If you need to contact Citi Bank by phone, you can book a phone or video appointment from their website to avoid waiting on the line.

Citi Bank accepts TTY calls for individuals who are deaf, hard of hearing or have a speech impairment, which you can initiate by dialing 711 or using another Relay System.

You can contact Citi Bank's customer service by mail using the following addresses: Citibank Customer Service at P.O. Box 6500, Sioux Falls, SD 57117, or Citibank at 111 Wall St, New York, NY 10043.

If you need an address that's not listed here, you can check Citi's website for the complete listing.

If you're a Citi Bank credit card holder, you're in luck because they have excellent customer service. You can reach them at 1-800-950-5114 for general support with all Citi cards.

Their customer support is available 24/7, which is super convenient. You can also contact them in Spanish at 1-800-947-9100.

For specific issues with your Costco Anywhere Visa Card or Business Card, you can call 1-855-378-6468 for fastest service. Alternatively, you can use the general Citi card support number.

Here are the Citi Bank credit card support numbers for your reference:

If you have a complaint or issue with your Citi Bank credit card, don't worry - there are multiple channels available to help you resolve it.

You can start by raising your complaint or query through various channels at the primary level, such as toll-free numbers available 24x7, online help desk, email, or through a letter of submission to the Citibank Online Inbox.

You can expect a response to your queries within 4 working days from the date of receipt of such a complaint or query.

If the response at the primary level is unsatisfactory or if the response is not received in due time, you can escalate your complaint or query to the Head-Customer Care through the required Webform.

You can expect a response within 2 working days at this stage.

If you're not satisfied with the response from the Head-Customer Care, you can further escalate your complaint or query to the Principal Nodal Officer.

The channels available for this include email, phone, or visiting their office in person.

If your complaint remains unresolved or the response received by you is unsatisfactory, you can take your complaint to the Senior Management of Citibank.

You can expect a response to your complaint within 2 working days.

If all else fails, you can contact the Banking Ombudsman appointed by the RBI, who can help resolve your complaint within a month from the date when the complaint was raised.

Here are the key channels to contact at each level of escalation: