
CIC Insurance Group is a well-established player in the insurance industry, with a rich history dating back to 1950.
The company was founded by a group of Canadian insurance companies, with the primary goal of providing insurance solutions to their customers.
CIC Insurance Group has grown significantly over the years, with a strong presence in the Canadian market.
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Company Overview
CIC Insurance Group is a leading insurance company in New Zealand and Australia, with a rich history dating back to 1946.
Founded by the Canadian Insurance Company (CIC), the company has a strong foundation in providing insurance solutions to individuals and businesses.
CIC Insurance Group has a diverse range of insurance products, including general insurance, life insurance, and risk management services.
The company operates in both New Zealand and Australia, with a significant presence in each market.
CIC Insurance Group has a strong focus on customer service, with a commitment to providing personalized support to its policyholders.
The company's headquarters is located in Wellington, New Zealand, where it is also listed on the New Zealand Stock Exchange.
Business Operations
CIC Insurance Group has a strong business operations foundation, with a network of over 1,000 agents across Canada.
The company's business model is based on a network of independent agents, who sell and service insurance products to clients.
CIC Insurance Group has a wide range of insurance products, including auto, home, and commercial insurance.
These products are designed to meet the diverse needs of Canadian businesses and individuals.
CIC Insurance Group's business operations are supported by a robust technology infrastructure, which enables efficient claims processing and customer service.
The company's commitment to innovation has enabled it to stay ahead of the competition in the Canadian insurance market.
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Management and Leadership
CIC Insurance Group has a robust management and leadership structure in place. The Group is governed by a twelve-person board of directors, with Dr. Nelson Kuria serving as the Group Chairman.
At the helm of the Group is Patrick Nyaga, who has been the Group CEO since June 22, 2020. He brings a wealth of experience to the role, with over a decade of leadership experience.
The Group's management team is comprised of highly skilled and experienced professionals, including Philip Kimani, who serves as the Director of Finance and CFO, and Henry Malmqvist, who is the Chief Technology and Science/R&D Officer.
Here is a brief overview of the Group's management team:
Subsidiaries and Associates
The CIC Insurance Group Limited has a diverse range of subsidiaries and associated companies. This includes CIC General Insurance Limited, which is the flagship company of the group and offers general insurance.
CIC General Insurance Limited is based in Nairobi, Kenya, and has a 100% shareholding. CIC Life Assurance Limited is another subsidiary, also based in Nairobi, Kenya, and also has a 100% shareholding. This company offers life insurance.
CIC Asset Management Limited is a subsidiary that offers financial services, investment management, investment advisory, and REITs. It's based in Nairobi, Kenya, and has a 100% shareholding.
Here's a breakdown of some of the subsidiaries and associated companies:
Takaful Insurance of Africa Limited is another associated company, based in Nairobi, Kenya, and has a 24% shareholding. It offers general insurance.
Governance
When it comes to governance, CIC Insurance Group Limited has a robust structure in place. The company is governed by a twelve-person board of directors.
Dr. Nelson Kuria serves as the Group Chairman, providing strategic leadership and oversight. His role is crucial in ensuring the company's goals are met.
The Group CEO, Patrick Nyaga, is responsible for the day-to-day operations and management of the company.
Managers: The Plc
The Managers: The Plc section reveals some interesting facts about the leadership team of CIC Insurance Group Plc. Patrick Nyaga is the CEO, having taken up the role on June 22, 2020.
Patrick Nyaga, at 57, brings a wealth of experience to the table as the CEO of CIC Insurance Group Plc. He has been in the position since June 22, 2020.
Philip Kimani is the Director of Finance/CFO, appointed on June 1, 2021. His age is not publicly disclosed in the article section.
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Henry Malmqvist, on the other hand, is the Chief Tech/Sci/R&D Officer, having joined the company on September 1, 2015. At 45, he is significantly younger than some of his colleagues.
Susan Robi, the Compliance Officer, has been with the company since January 1, 2011. She is 48 years old.
Joseph Kamiri, the Sales & Marketing Manager, is 59 years old and has been in the role since June 1, 2014.
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Financial Performance
To stay informed about CIC Insurance Group's financial performance, you can access their detailed financial reports, which include annual reports, interim reports, and key financial statements. These reports provide valuable insights into the company's financial health and strategic direction.
You can find CIC Insurance Group's income statement and estimates under the stock market and equities categories, specifically for CIC Stock and the company CIC Insurance Group Plc.
Their financial reports offer a comprehensive overview of the company's performance, allowing you to track their financial progress over time.
Here are the key categories where you can find CIC Insurance Group's financial information:
- Stock Market
- Equities
- CIC Stock
- Company: CIC Insurance Group Plc
Customer Focus
CIC Insurance Group has made significant investments in digital platforms, enabling clients to access insurance services online and making policy management and claims processes more efficient.
Their commitment to customer satisfaction is evident in their service delivery and the way they address customer needs. The company has a strong track record in claims settlement and customer satisfaction, earning trust among its clients.
With over four decades of experience in the market, CIC Insurance has built a reputation for trustworthiness, with customers having confidence in the company's ability to deliver on promises, especially in claims settlements.
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Geographical Sales Breakdown
The geographical sales breakdown of CIC Insurance Group Plc reveals a diverse presence across various regions. In 2023, the company's sales in Kenya reached 2.22 trillion shillings.
Interestingly, Kenya has been a significant contributor to CIC's sales, with the company's sales in the country increasing from 1.73 trillion shillings in 2019 to 2.22 trillion shillings in 2023.
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The company's presence in other countries has also been expanding. In 2023, CIC's sales in Uganda reached 172.16 billion shillings, a significant increase from 61 billion shillings in 2022.
Here's a breakdown of CIC's sales in various countries in 2023:
CIC's sales in Malawi and Sudan were also notable, reaching 95 billion shillings and 58 billion shillings respectively in 2023.
Strong Customer Focus
CIC Insurance Group has made significant investments in digital platforms, allowing clients to access insurance services online and making policy management and claims processes more efficient.
This shift has resulted in a seamless experience for customers, who can now easily manage their policies and file claims from the comfort of their own homes.
CIC Insurance Group's commitment to customer satisfaction is evident in its service delivery and the way it addresses customer needs.
The company's strong customer focus has earned it a loyal customer base, making it one of the top insurance providers in Kenya.
CIC Insurance Group's digital platforms have also enabled customers to access a range of insurance products and services, including life insurance, medical insurance, and general insurance.
Here are some of the key benefits of CIC Insurance Group's digital platforms:
- Online policy management and claims processing
- Seamless experience for customers
- Access to a range of insurance products and services
The company's focus on customer satisfaction has also led to a strong track record in claims settlement and customer satisfaction, earning it trust among its clients.
CIC Insurance Group's commitment to customer satisfaction is a key differentiator in the market, setting it apart from its competitors.
Competitive Advantage
CIC Insurance Group has a strong competitive advantage in the Kenyan insurance market. They have a large network of agents and brokers, with over 400 agencies and 2,500 agents across the country.
Their extensive distribution network allows them to reach a wide customer base, making them one of the most accessible insurance providers in Kenya.
CIC Insurance Group has a long history of financial stability, with a solvency ratio of 1.53:1 in 2020. This demonstrates their ability to manage risk and maintain a strong financial position.
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Their commitment to innovation has led to the introduction of new products and services, such as their mobile-based insurance platform. This has enhanced their customer experience and helped them stay ahead of the competition.
CIC Insurance Group's strong brand reputation and customer loyalty have contributed to their market share of over 10% in the Kenyan insurance market.
Understanding CIC
CIC Insurance Group is a leading financial services provider in Kenya, known for its innovative insurance solutions and customer-centric approach.
The group has steadily grown, offering a diverse array of insurance products including life insurance, general insurance, and medical covers.
This growth has not only strengthened their market presence but has also built a solid reputation for reliability and trust.
Ownership
CIC Insurance Group Limited is publicly listed on the Nairobi Securities Exchange (NSE) under the symbol CIC.
The shares are widely held among various stakeholders. As of 31 December 2013, the top five shareholders in the Group's stock are well-established entities.
The Cooperative Bank of Kenya is the largest shareholder, holding a significant 35.71% of the company's shares. This is a notable ownership structure.
The Cooperative Bank Savings & Credit Society Ltd is the second-largest shareholder, with a holding of 9.63%. This demonstrates the presence of other cooperative banks in the ownership mix.
K-Unity Savings & Credit Co-operative Society, Harambee Co-operative Savings & Credit Society, and Embu Farmers Savings & Credit Co-Operative Society also hold notable stakes in the company.
Other local and international investors hold the remaining 52.14% of the shares, bringing the total ownership to 100%.
The ownership structure of CIC Insurance Group Limited is diverse and widespread, with various stakeholders holding significant stakes in the company.
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Understanding
CIC Insurance Group Limited is a leading financial services provider in Kenya.
The company is known for its innovative insurance solutions. Its customer-centric approach has helped build a strong reputation for reliability and trust.
Established with a vision to empower Kenyans through financial protection, the group has steadily grown. This growth has strengthened their market presence.
CIC Insurance Group offers a diverse array of insurance products, including life insurance, general insurance, and medical covers.
Frequently Asked Questions
How much does CIC insurance pay?
CIC Insurance Group pays an average base salary of KES 390K per year, with an additional average pay of KES 285K per year, including bonuses and commissions. Learn more about the total compensation package for Insurance Agents at CIC Insurance Group.
What does CIC insurance stand for?
CIC insurance stands for Cooperative Insurance of Kenya Ltd, previously known as Co-operative Insurance Services Ltd (CIS). It originated as an insurance agency within the Kenya National Federation of Co-operatives.
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