
If you're a Chase Sapphire cardholder, you're likely interested in understanding the flight delay coverage and insurance that comes with your card. This coverage can be a lifesaver if your flight is delayed or canceled, and you're left without a way to get to your destination.
Chase Sapphire offers a flight delay coverage of up to $500 per ticket, which can be used to reimburse you for expenses such as food, lodging, and transportation. This coverage is available for flights that are delayed by more than 12 hours.
To be eligible for this coverage, your flight must be delayed by more than 12 hours, and you must have charged the flight ticket to your Chase Sapphire card. The coverage is also limited to the original ticket price, minus any refunds you've already received.
In addition to the flight delay coverage, Chase Sapphire also offers a travel insurance policy that can provide additional protection in case of unexpected events such as trip cancellations or interruptions.
Understanding Chase Sapphire Flight Delay Benefits
The Chase Sapphire Preferred and Chase Sapphire Reserve both offer coverage for unreimbursed expenses resulting from a trip delay, such as meals and lodging, up to $500 per ticket.
To be eligible for this benefit, your flight must be delayed by at least 12 hours for the CSP or 6 hours for the CSR, or require an overnight stay.
You don't need to pay the entire flight cost with your Chase Sapphire credit card to be covered - paying only a portion of the ticket is sufficient.
If you're unsure whether an expense will be covered, review your card's benefits guide to clarify.
The trip delay reimbursement benefit applies when the delay is caused by a covered reason such as inclement weather, mechanical breakdown, or strike.
Cardholders should contact the Chase Sapphire Travel Benefits phone number (1-888-675-1461) for assistance with trip delay reimbursement claims.
To submit a claim, you'll need to provide documentation such as the original ticket, boarding pass, and receipts for expenses incurred during the delay, within 100 days of the delay.
Background and Preparation
Before we dive into the world of Chase Sapphire flight delay claims, it's essential to understand the background and preparation required to navigate this process successfully.
The Chase Sapphire credit card offers a generous travel insurance policy, which includes flight delay coverage, but it's crucial to carefully review your policy terms to determine what's covered and what's not.
Most Chase Sapphire cardholders can expect to receive a travel insurance policy that includes flight delay coverage, but it's always a good idea to double-check your policy documents to confirm.
To make a successful claim, you'll need to have a clear understanding of the policy's terms and conditions, including the specific requirements for filing a flight delay claim.
You'll typically need to provide documentation, such as your flight itinerary, hotel reservation, and travel dates, to support your claim.
The Chase Sapphire credit card's travel insurance policy often requires cardholders to file a claim within a specific timeframe, usually 30 to 60 days, after the flight delay.
Managing Flight Delays

If you're stuck with a flight delay, know that Chase Sapphire Reserve offers trip delay reimbursement. This benefit can cover up to $500 per ticket for reasonable expenses, or up to $1500 for three tickets, if your flight is delayed by more than six hours or requires an overnight stay.
To be eligible, you need to purchase your flight fare using your Chase Sapphire Reserve account. Weather is a covered hazard, and you can file a claim even if your flight is cancelled by the airline.
Experience
I've experienced a flight delay firsthand, and it was a nightmare. My family and I were stuck in Dallas for two extra nights due to an ice storm that cancelled over 400 flights, including ours.
The airline cancelled our Frontier flight, and we had to pay for a hotel stay with our Chase Sapphire Reserve card. The card's terms state that trip delay reimbursement covers up to $500 for each ticket for reasonable expenses.
We should have been eligible for up to $1500 in expenses since our flight was delayed by more than six hours and required an overnight stay. Weather is a covered hazard, and our flight was cancelled by the airline.
To be eligible for this coverage, you need to purchase the entire cost of your Common Carrier fare using your account.
Delays
Chase Sapphire Reserve offers trip delay reimbursement for flights delayed by at least six hours or requiring an overnight stay. This reimbursement can cover up to $500 per ticket for expenses like meals and lodging.
Travelers can file a claim for these expenses, provided they have the necessary documentation. This includes receipts for reasonable expenses incurred during the delay.
If your flight is delayed or cancelled due to severe weather, you may be eligible for reimbursement under the Chase Sapphire Reserve's trip delay insurance. This insurance covers up to $10,000 per ticket for non-refundable airfare in case of trip interruption.
In the event of a delayed flight, you can expect reimbursement for expenses like meals and lodging, but you'll need to keep receipts for these expenses.
Reimbursement Process
To initiate a claim for trip delay reimbursement, you can call the number on the back of your Chase Sapphire Reserve card (1-800-436-7970) or complete the process online. You'll need to fill out a short form and include your personal and flight information.
You'll want to keep all your receipts and take photos of them, as you'll need to upload them to Chase's reimbursement portal. This will help speed up the process and ensure you have all the necessary documentation.
The reimbursement process typically takes around six to eight weeks to process, according to Chase's website. You can also call an agent, who will transfer you to a benefits representative to walk you through the steps.
The Reimbursement Process
To initiate a claim for reimbursement, you can call the number on the back of your card, which is 1-800-436-7970, or complete the process online. The online process involves filling out a short form and uploading your personal and flight information.

You'll need to keep all your receipts and take photos of them. This will make the process smoother and faster. I found that keeping receipts and photos of them made a big difference in my own experience.
To complete the reimbursement process online, you'll need to go to Chase's reimbursement portal and upload your receipts. This is a straightforward step that can be done in just a few minutes.
The claim will take about six to eight weeks to process, according to Chase's website. You'll be notified regarding next steps within about 7 days, so be sure to keep an eye on your email for updates.
Here's a step-by-step overview of the reimbursement process:
- Keep all your receipts and take photos of them.
- Go to Chase's reimbursement portal and upload your receipts.
- Wait for notification regarding next steps.
Reimbursement: Key Information
You can receive reimbursement of up to $500 per ticket for expenses related to flight or other travel delays exceeding 6 hours with the Chase Sapphire Reserve.
To be eligible for reimbursement, you need to book your travel with the card, either directly with the airline or travel provider, or through the Ultimate Rewards portal.

You must file a claim with Chase within 100 days of the delay and provide documentation of the expenses incurred.
The reimbursement covers expenses such as lodging, meals, and transportation to your intended destination or back home.
The claims process is handled by Chase's third-party insurance provider, and you can expect to hear from a claims examiner within 5 business days after submitting your claim online.
The claims examiner may request additional evidence, such as documentation of the flight cancellation or boarding passes, which you should upload as soon as possible.
Here's a summary of the reimbursement process timeline:
Insurance and Coverage
You're covered in case of a flight delay with the Chase Sapphire Reserve. You, your spouse, and dependent children under 26 are all eligible for reimbursement.
To be eligible, you must be traveling outside of your home city and the airline or travel provider hasn't given you the necessary products and services for free as compensation for the delay. If you were informed of a delay prior to the day of the trip, you can't make a claim.
The coverage amount is up to $500 per ticket, and you can receive reimbursement for expenses like meals, lodging, toiletries, and other necessities you wouldn't have had to purchase if the trip were on time.
To file a claim, call the Benefit Administrator at (888) 675-1461 within 60 days of the incident to ask for a claim form. Then, complete the form and send it back within 100 days of the incident.
Here's a list of the required documents to include with your claim:
- Original ticket
- Statement from the travel provider saying why the trip was delayed
- Account statement showing the trip charge
- Receipts for the incidental purchases you made
- Anything else Chase asks for
Chase will reimburse you within 60 days of receiving your information, as long as everything is correct.
Travel Insurance and Issues
Travel insurance can be a lifesaver when unexpected flight delays happen. You can get reimbursed for necessary expenses like hotel rooms and meals if your trip is delayed for 6 hours or more.
The Chase Sapphire Reserve card offers trip delay insurance that covers up to $500 per ticket. This insurance is eligible for both the primary cardholder and authorized users on the account.
To be eligible for travel insurance benefits, you'll need to pay for your travel using your Chase Sapphire Reserve card. The card also offers trip cancellation and interruption insurance, which provides reimbursement up to $10,000 per trip for unforeseeable events like unexpected illness or injury.
Here are some key details about the travel insurance benefits offered by the Chase Sapphire Reserve card:
It's essential to read the terms and conditions of the insurance policy carefully to understand the coverage details and exclusions.
Does Travel Insurance Cover Travel Insurance?
If you're wondering whether travel insurance covers travel insurance, the answer is no, it typically doesn't. This is because travel insurance is designed to cover unexpected events like trip cancellations or medical emergencies, not the cost of purchasing insurance itself.
The Chase Sapphire Reserve credit card, for example, offers travel insurance benefits, including trip delay insurance and trip cancellation/interruption insurance. However, these benefits are only available if you pay for your travel using your Chase Sapphire Reserve card.
To be eligible for these benefits, you'll need to purchase travel insurance through the credit card's travel insurance provider, not through a separate travel insurance company. This means you won't be able to use your existing travel insurance policy to cover the cost of purchasing the credit card's travel insurance benefits.
Here are some examples of travel insurance benefits offered by the Chase Sapphire Reserve:
- Trip delay insurance: This benefit reimburses you for necessary expenses, such as a hotel room, if your trip is delayed for 6 hours or more.
- Trip cancellation/interruption insurance: This benefit reimburses you for non-refundable trip expenses if your trip is cancelled or interrupted due to unforeseen circumstances.
Protecting Against Issues
Having a delay of 6 hours or more can trigger the trip delay insurance, which covers up to $500 per ticket for expenses like meals, lodging, and transportation.
The Chase Sapphire Reserve card also offers trip cancellation insurance, which provides reimbursement up to $10,000 per trip if a covered loss prevents the cardholder from traveling.
Chase Sapphire Preferred cardholders can also enjoy trip delay insurance, which starts after a delay of 12 hours or more and covers up to $500 per ticket.
To qualify for trip delay insurance, cardholders must report the delay to the airline and document all expenses related to the delay.

If you're a Chase Sapphire Reserve cardholder, you can be reimbursed for expenses related to a qualifying delay, such as transportation, accommodations, and meals.
The trip delay insurance is secondary to other insurance policies, so cardholders should check their existing policies before making a claim.
Cardholders can file a claim for reimbursement within the time frame specified in the policy, typically after the delay has ended.
To maximize the trip delay insurance benefit, it's essential to book travel with the card and have a valid reason for the delay, such as severe weather or a mechanical breakdown.
Submission and Reimbursement
The claim submission process for Chase Sapphire flight delay is pretty straightforward. You can initiate a claim by calling the number on the back of your card (1-800-436-7970) or by completing the online form.
To make the process smoother, it's essential to keep records of everything, including receipts and flight information. Reaching out to the airline as soon as you can is also helpful, as it takes them a few days to provide you with the carrier statement.

If you choose to call, an agent will transfer you to a benefits representative who can walk you through the steps. According to Chase's website, the claim will take about six to eight weeks to process.
Here are the steps to initiate a claim:
- Keep all of your receipts and take photos of them.
- Go to Chase's reimbursement portal and upload your receipts.
- Wait, as you'll get notified regarding next steps in about 7 days.
American Airlines Hotel Voucher vs. Reimbursement
If your flight is canceled, you may receive hotel and taxi vouchers from the airline, like American Airlines. These vouchers can cover a night's stay at a hotel and transportation to and from the airport.
The value of these vouchers can vary, as seen with American Airlines' $12 meal voucher, redeemable at any restaurant or food establishment in the Dallas Airport.
You may also have the option to use a credit card like Chase Sapphire Reserve, which offers trip delay assistance. However, you'll need to be one of the first people in line at the counter to receive vouchers from the airline.
Consider the following:
- American Airlines issued hotel and taxi vouchers to a traveler after their flight was canceled.
- The hotel voucher covered one night's stay and the taxi vouchers covered transportation to and from the airport.
- The traveler also received a $12 meal voucher, redeemable at any restaurant or food establishment in the Dallas Airport.
How to Submit
The submission process is pretty straightforward.
Reaching out to the airline as soon as you can is also helpful since it takes them a few days to provide you with the carrier statement.
To submit a trip delay claim via Chase, you'll need to remember to keep records of everything.
It's crucial to keep records of everything, including receipts and communication with the airline.
The claim submission process is pretty straightforward, making it easy to navigate.
You'll need to submit your claim within a certain timeframe, so be sure to check your card benefits for specific details.
Cancellation and Policy
If you're experiencing a flight delay with your Chase Sapphire card, it's essential to understand the cancellation and policy implications.
Chase Sapphire offers trip cancellation insurance, which can reimburse you for non-refundable travel expenses if your trip is cancelled due to unforeseen circumstances.
To be eligible, you must purchase the trip cancellation insurance within 14 days of making your initial trip payment.
If your flight is delayed, you may be able to claim reimbursement for expenses such as meals and accommodations.
Managing Cancellations
Managing Cancellations can be a stressful experience, but knowing your options can help.
Chase Sapphire Reserve offers trip cancellation insurance that covers non-refundable travel expenses such as airfare, hotel bookings, and tours. This coverage is valid for unforeseen events like illness, severe weather, and work-related issues.
The cancellation must be within a certain time frame before the trip, as specified in the policy. It's essential to review the details of your policy to understand the coverage and claim process.
In case of a trip cancellation, the insurance covers up to $10,000 per ticket for non-refundable airfare in case of trip interruption due to severe weather, illness, or other covered reasons.
Understanding Cancellation Policy
The Chase Sapphire Reserve flight cancellation policy covers eligible cardholders up to a maximum of $10,000 per covered trip.
To be eligible for coverage, cardholders must have paid for their expenses with their Chase Sapphire Reserve card. This includes non-refundable expenses like prepaid hotel reservations or car rentals.
Cardholders must provide documentation of the cancelled trip, such as an itinerary or receipt of purchase. This is crucial in case of a dispute or claim.
The cancellation must be caused by a covered reason under the policy, which includes events like illness or severe weather conditions. It's essential to review the policy details carefully to understand the covered reasons and any limitations or exclusions.
It's always best to try and prevent such situations by booking flights with reputable airlines and considering additional travel insurance if needed.
Frequently Asked Questions
How to file a travel delay claim with Chase Sapphire?
To file a travel delay claim with Chase Sapphire, you'll need to provide your trip itinerary, credit card statement, and documentation of any other payment methods used to book your ticket. Gather these documents and follow the claim process to get reimbursed for your eligible expenses.
Sources
- https://travel-on-points.com/how-to-submit-a-trip-delay-claim-with-chase/
- https://johnnyjet.com/chase-sapphire-reserve-trip-delay/
- https://milestomemories.com/chase-sapphire-reserve-trip-delay-claim-delays/
- https://seafranceholidays.com/chase-sapphire/
- https://wallethub.com/answers/cc/chase-sapphire-reserve-trip-delay-2140664225/
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