
If you're having trouble finding a closed Chase account to pay a bill, you're not alone. Many people have reported difficulty locating their closed accounts online or through the Chase mobile app.
Chase Bank allows you to close an account online, but it may take up to 7-10 business days for the account to be fully closed and removed from your online account list. This delay can make it challenging to find the closed account to pay a bill.
You can try searching for the closed account by its account number, which can be found on your previous statements or through the Chase mobile app.
A different take: I M B Bank Share Price Today
Challenges and Solutions
Getting old bank statements from closed accounts can be a challenge, and Chase is no exception. Some banks may have purged old records, so you might need to contact corporate HQ or state authorities to retrieve them.
Banks charge for staff time to find and copy old records, which can be excessive. If you're quoted a high fee, try negotiating a lower rate with the bank manager.
Consider reading: Old Dominion Wells Fargo
To get your old bank statements, you'll need to verify your identity, which can be difficult if you don't have all the necessary information. Provide as much identifying info as you can upfront to speed up the process.
Here are some common issues and tips to address them:
- Bank has purged old records: Contact corporate HQ or state authorities to retrieve old records.
- Access fees are high: Negotiate a lower rate with the bank manager.
- Identity verification is difficult: Provide as much identifying info as you can upfront.
- Waiting period is lengthy: Follow up persistently and escalate if needed.
Keep in mind that some banks may require an in-person request, so be prepared to schedule an appointment if needed.
Troubleshooting Closed Chase Account Issues
If the bank has purged old records, you can try contacting corporate HQ or state authorities to see if they still have records in very old archives.
Banks can take weeks or months to retrieve statements from offline storage, so it's essential to follow up persistently and escalate if needed.
If you're charged high access fees, try negotiating a lower rate with the bank manager.
You may not receive all the statements you requested, so ask why there are gaps and push for full records.
Curious to learn more? Check out: Why Do Banks Take so Long to Process Payments
If you receive wrong statements, double-check account numbers and transactions.
Some banks may require visiting a branch and proving ID to make the request, so schedule time for an in-person appointment if needed.
In case you're feeling treated unfairly by the bank, you can contact your central bank or Consumer Financial Protection Bureau (CFPB).
Here are some common issues and tips to address them:
Finding Alternative Payment Options
Some businesses are turning to alternative payment options to reduce transaction fees, such as PayPal's 2.9% + $0.30 per transaction fee.
Using cryptocurrencies like Bitcoin can be a viable option, as it eliminates the need for intermediaries and reduces the risk of chargebacks.
Businesses can also consider using mobile payment apps like Apple Pay or Google Pay, which offer lower transaction fees compared to traditional credit card processing.
For example, Apple Pay's transaction fee is around 0.15% of the transaction amount.
Online payment platforms like Stripe and Square also offer competitive transaction fees, often lower than traditional credit card processing.
By exploring alternative payment options, businesses can save money on transaction fees and improve their bottom line.
Expand your knowledge: Citi Bank Credit Card Offer
Challenges and Solutions

If you've received an initial shutdown notification from Chase, there's hope for reinstatement. You can appeal the decision by calling the Chase reconsideration line and explaining the purchasing patterns on your accounts with thorough, valid explanations and documentation.
Legitimate large purchases can sometimes be the culprit behind the account being flagged, such as estimated tax payments. However, you must appeal within 30 days of the accounts being closed, or you'll have no hope of reinstatement.
Having an established relationship with your local Chase banker can be a good resource in this situation. Head into your local branch and see what the staff can do for you.
In a few rare cases, Chase may deny the appeal and keep the accounts closed, even with seemingly adequate explanations.
For more insights, see: Pay in Dollars or Local Currency
Next Steps After Receiving Notification
You've received the notification, now what? Review the details carefully to ensure you understand what's required of you.
The notification will likely specify a deadline for responding or taking action. This can be a tight timeline, so make sure to mark it in your calendar.

In some cases, you may need to provide additional information or documentation to support your request. Be prepared to gather any necessary materials and submit them promptly.
If you're unsure about any aspect of the notification, don't hesitate to reach out to the relevant authority for clarification. They'll be able to provide you with the guidance you need to move forward.
Recommended read: Do You Need a Deposit Slip to Deposit a Check
2 Ways to Get Old Bank Statements
If you're having trouble finding your closed Chase account to pay a bill, you're not alone. There are two main ways to request archived statements from an old, now-closed account.
You can write to the bank directly to request the statements. The details you'll need to provide include the account number, account holder's name, and the dates for which you need the statements.
In some cases, the bank may have a specific form for requesting archived statements. You can also try contacting the bank's customer service to ask about their process for requesting old statements.
A different take: E S a Payments
There's Hope: Initial Notification Received
If you've received the initial notification that your Chase account has been closed, there's hope for you. You can try calling the Chase reconsideration line, as one TPG Senior News Editor did and was able to have his account reopened.
You'll need to have thorough, valid explanations for the purchasing patterns on your accounts, and documentation always helps. This is especially true if you've made large purchases, such as estimated tax payments.
Appealing within 30 days of the accounts being closed is crucial, as this is the timeframe given by Chase. If you miss this deadline, you're out of luck.
Having an established relationship with your local Chase banker can be a valuable resource in this situation. They may be able to help you get your account reinstated.
Take a look at this: Can I Open an Able Account at a Bank
Frequently Asked Questions
What happens if you pay a bank account that is closed?
If a bank account is closed, a transfer to that account will be declined and no money will be exchanged
Sources
- https://www.docuclipper.com/blog/how-to-get-old-bank-statements-from-a-closed-account/
- https://rates.fm/banks/how-to-close-a-chase-account-a-complete-overview/
- https://forums.moneysavingexpert.com/discussion/6561155/chase-uk-closed-account-without-any-warning
- https://thepointsguy.com/credit-cards/dont-let-chases-shutdown-pattern-bite-you/
- https://www.sellercommunity.com/t5/Questions-How-To/My-deposit-was-sent-to-a-closed-bank-account/m-p/53395
Featured Images: pexels.com