Boq Secure Guide to Online Safety

Online safety is a top priority in today's digital age.

Boq Secure offers robust security features to protect your online identity and transactions.

Phishing attacks can be devastating, but Boq Secure's AI-powered detection system can identify and block suspicious emails and messages.

Two-factor authentication adds an extra layer of security, requiring a verification code sent to your phone or email in addition to your password.

This extra step makes it much harder for hackers to gain access to your account.

Boq Secure's encryption technology scrambles your data, making it unreadable to anyone who tries to intercept it.

This ensures that even if a hacker does manage to get their hands on your data, they won't be able to make sense of it.

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Malware is any kind of malicious software or code designed to exploit a computer, including computer viruses, worms, Trojan horses, spyware and other malicious programs. Some malware specifically targets the financial sector, trying to obtain your internet banking credentials or other means to steal your money.

To protect yourself from digital security threats, you can install protection software, such as antivirus, antimalware, and firewalls. A firewall is a software or firmware that prevents unauthorized access to a network.

To keep your software up to date, patch outdated software, both operating system and applications. This helps remove critical vulnerabilities that hackers use to access your devices.

Here are some essential online security tips to keep in mind:

To verify a site certificate, click the padlock displayed in your address bar and follow the options to view the certificate. The certificate should be issued to BOQ with a current valid date range.

If the site you're accessing is BOQ, your address bar will turn green, indicating a genuine and secure site.

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BOQ Secure is a digital alternative to the physical BOQ Security Token device, allowing you to place the token on your phone and eliminating the need to carry an additional device.

To use BOQ Secure, you'll need to download the app and obtain activation details by calling the Customer Contact Centre on 1300 55 72 72.

You'll also need to be registered for Online Banking and have a daily limit that requires the use of a BOQ Security Token.

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Installing protection software, such as antivirus, antimalware, and firewalls, can significantly reduce the risk of digital security threats.

Malware is a type of malicious software that can exploit a computer, including viruses, worms, Trojan horses, and spyware. Some malware targets the financial sector, trying to obtain your internet banking credentials.

To keep your software up to date, patch outdated operating systems and applications, as this removes critical vulnerabilities that hackers use to access your devices.

A firewall is a software or firmware that prevents unauthorized access to a network, and using one can help protect your online activity.

Connecting your electronic devices to other people's computers can increase the risk of virus or malware infection, and may even cause data to be transferred between them.

Be cautious when connecting to wireless networks, especially when accessing your internet banking or other trusted sites while traveling, as you never know who might be snooping on your online activity.

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Using a security token, such as those offered by BOQ, can make it harder for an identity thief to access your online account.

If you're unsure if a site is genuine, check the site certificate by clicking the padlock in your address bar and following the options to view the certificate. The certificate should be issued to BOQ with a current valid date range.

A legitimate BOQ Internet Banking site will turn your address bar green, indicating that the site is secure. If the address bar is red, it may indicate a fraudulent site.

Choose a secure password and protect it appropriately, as your password is used to authenticate you when accessing Online Banking.

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Be cautious with public Wi-Fi networks, as they can be vulnerable to hacking.

Use strong, unique passwords for all accounts, and consider enabling two-factor authentication to add an extra layer of security.

Limit the amount of personal data you share online, and avoid using public computers or public libraries to access sensitive information.

Use a reputable antivirus software to protect against malware and other online threats.

Regularly update your operating system and browser to ensure you have the latest security patches.

Be wary of phishing scams, which can trick you into revealing sensitive information.

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At BOQ Secure, we take the security of your online transactions seriously. Our two-factor authentication process adds an extra layer of protection for customers with a daily Pay Anyone limit of $10,000 or greater.

This means that an authentication code is generated by the BOQ Security Token, which continually changes to ensure maximum protection. The code is required for all Online Banking transactions, providing an additional safeguard against unauthorized access.

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Firewalls play a crucial role in protecting our computer network from unauthorized access. Multiple firewalls of different types are deployed to prevent any potential threats.

Regular maintenance, auditing, and scrutiny of all systems are essential to keep our firewalls effective. This ensures that our systems are always up-to-date and secure.

Host and network based intrusion detection systems are employed to monitor and detect any suspicious activity. These systems are designed to identify and alert us to potential security breaches in real-time.

Two Factor Authentication is a crucial security feature that adds an extra layer of protection to your online transactions. It requires both a password and a unique code generated by the BOQ Security Token to verify your identity.

The BOQ Security Token generates an authentication code that continually changes to ensure maximum protection. This feature is designed to prevent unauthorized access to your account.

Customers with a daily Pay Anyone limit of $10,000 or greater can take advantage of this feature. This ensures that high-value transactions are protected with an additional layer of security.

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