
To register for the BCBSMA MyBlue Member App, you'll need to download the app from the App Store or Google Play Store. The app is available for both iOS and Android devices.
You can register for the app by providing some basic information, including your name, date of birth, and Blue Cross Blue Shield of Massachusetts (BCBSMA) member ID number. This information is required to verify your identity and ensure you have access to your personalized benefits and claims information.
Once you've downloaded the app, you can register by tapping on the "Register" button and following the prompts to enter your information. You can also use the app's QR code feature to quickly register by scanning a QR code provided by BCBSMA.
After registering, you'll be able to log in to the app using your username and password.
Getting Started
To download the BCBSMA MyBlue Member App, visit the App Store or Google Play Store on your mobile device.
The app is available for both iOS and Android devices, making it accessible to a wide range of users.
You'll need to have a BCBSMA account to access the app's features, so make sure you're registered before getting started.
App Store Description
To get started with the MyBlue App, you'll need to register using your member ID, which can be found on your member ID card. This will give you secure access to your health plan information.
The app is available for iOS 15 and above, making it compatible with most recent iPhones. With a simple tap, you can connect to your claims history, recent prescriptions, and financial accounts balances.
You can use the app to access claims activity and details, including a digital ID card that can be emailed, printed, and saved to your phone. This digital ID card can be a convenient alternative to carrying your physical ID card.
The app also allows you to find doctors, dentists, and hospitals, and view information for dependents under 18. You can even connect with member service or our nurse care line for support.
To use the app's video doctor visit feature, Well Connection, you'll need to have the relevant plan or benefits. Please note that Well Connection is not for emergencies, so if you're having a medical emergency, call 911.
How to Register for MyBlue Account
To register for a MyBlue account, you'll need your member ID card and unique PIN number. You can find your member ID on your member ID card, which is a crucial step in the registration process.
You can register for an account by visiting the designated registration page. Make sure you have your member ID card and PIN number ready to complete your registration.
It's essential to have your member ID card and PIN number handy to avoid any delays or issues during the registration process. This will ensure a smooth and hassle-free experience.
Troubleshooting
If you're experiencing issues with the BCBSMA MyBlue Member App, don't worry, we've got you covered.
First, make sure your device meets the app's system requirements, which are iOS 10.0 or later for iPhones and Android 5.0 or later for Android devices.
If you're still having trouble, try restarting your device or updating the app to the latest version, which can be found in the App Store or Google Play Store.
How to Reset Your Password
To reset your password, start by visiting the log in page and clicking on the "Forgot your password?" link on the right.
Clicking this link will prompt you to enter your username and email address associated with your account.
Enter the required information and click "Submit."
You'll then receive an email from the system with the subject "Your New Password" that contains a temporary password.
This temporary password will expire in 48 hours, so be sure to change it as soon as possible.
Skipping 2nd Authentication Step on Login
If you're tired of entering your 6-digit verification code, EOB information, or PIN every time you log into MyBlue, there's a way to skip the 2nd authentication step.
Selecting "Remember this device" when you complete the 2nd authentication step is key.
To do this, you need to enable cookies on your browser. You can find instructions on how to do this for different browsers on the following links: IE, Chrome, Firefox, Safari, Edge.

You'll also need to keep cookies after closing your browser. The links above explain how to do this for different browsers.
Make sure your browser is in normal mode, not private mode (for IE 11, Firefox) or incognito mode (for Chrome).
If you've completed the 2nd authentication step and clicked "Remember this device" on one browser, you'll be asked to do it again if you log in to MyBlue on another browser or have any of the following changes:
On the other hand, if you click "Do not remember this device", you'll be asked to do the 2nd authentication step the next time you log in to MyBlue.
Authentication
Authentication is a crucial part of using the BCBSMA MyBlue member app. You'll need to complete a second authentication step after entering your username and password.
To prevent the second authentication step every time you log in, select "Remember this device" when you complete it. This will save you from having to go through the process again on the same browser.
You'll need to enable cookies on your browser to use this feature, and keep them after closing your browser. The links provided explain how to do this for different browsers.
Your browser must be in a normal mode, not private or incognito mode, for this to work.
If you've already completed the second authentication step on one browser and clicked "Remember this device", you'll still be asked to do it again on a different browser or if you make certain changes.
To complete the second authentication step, you can use one of three options: verification code, EOB information, or PIN.
Here are the details on each option:
- Verification code: Enter a unique 6-digit code sent to your email address, which expires after 10 minutes.
- EOB information: Enter the claim number and first date of service from a recent explanation of benefits (EOB).
- PIN: Enter your personal identification number (PIN), which you can request by calling 1-800-411-BLUE (2583) and following the prompts.
If you're new to the app, you'll need to register for a MyBlue account. You can do this by visiting the registration page, where you'll need your member ID card and unique PIN number to complete the process.
Frequently Asked Questions
What is my blue app?
The MyBlue Member App provides instant access to personal health care information, connecting members to their doctor, prescriptions, and claims history. With the app, members can easily view copayment amounts and stay on top of their health care.
Sources
- https://appadvice.com/app/bcbsma-myblue-member-app/937789998
- https://apkpure.net/bcbsma-myblue-member-app/com.bluecrossma.bcbsma
- https://pcmac.download/app/937789998/bcbsma-myblue-member-app
- https://www.bluecrossma.org/myblue/your-health/health-and-wellness/whole-health-checklist
- https://www.fepblue.org/faqs/faq-myblue-account
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