
Bank of America credit cards can charge interest on negative balances, but this is not always the case. It depends on the specific card and its terms.
If you have a credit card with a variable interest rate, you may be charged interest on negative balances. This can happen if you're using a feature like "Buy Now, Pay Later" or "Pay Over Time" which allows you to make purchases above your credit limit.
Charging interest on negative balances can increase the amount you owe, making it harder to pay off your debt.
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Understanding Negative Balance
A negative balance on a credit card means your balance is below zero, and your credit card company owes you money rather than the other way around.
If you make a payment that's a lot larger than the balance due or if you receive a credit to your account, your credit card balance could be negative. Credit card companies generally prevent you from paying more than you owe, especially online, but if you pay by check, you might be able to pay more than the balance due.
According to the Truth in Lending Act, card issuers must refund any negative balance over $1 within a reasonable timeframe.
What Does a Negative Balance Mean?
A negative balance on a credit card means your balance is below zero, and your credit card company owes you money rather than the other way around.
This can happen if you make a payment that's a lot larger than the balance due.
You can also have a negative balance if you receive a credit to your account.
Credit card companies generally prevent you from paying more than you owe, especially online, but if you pay by check, there's a chance you might accidentally put too much money in.
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Statement Balance vs Current Balance
Understanding Statement Balance and Current Balance is key to managing your finances effectively. A statement balance is an amount the cardholder owes from the purchases, cash advances or balance transfers made within the last monthly billing cycle.
Card payments typically take a few business days to process, so online current balances may not change immediately after payment. This delay can cause confusion if you're checking your balance online.
A current balance shows how much the cardholder owes in total, to date.
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Cashed Out Too Many Rewards
You might be wondering why your Bank of America credit card balance is negative, and it's not because you've overspent. A negative balance on your credit card means your balance is below zero, and your credit card company owes you money rather than the other way around.
This can happen if you've received a credit to your account, which is essentially a refund or a reward. For example, if you've cashed out too many rewards from your credit card, it may show up as a negative balance on your statement.
Credit card companies generally prevent you from paying more than you owe, especially online, but if you pay by check or mail, you might be able to make an overpayment.
Managing Negative Balance
A negative balance on your Bank of America credit card doesn't affect your credit score, as most credit models consider it equivalent to a $0 balance.
You can request a refund from the credit card company if you have a large negative balance, typically over $1, and it will be processed via check or direct deposit.
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To request a refund, you can manually do so through your online account or by calling the number on the back of your card, which will speed up the process.
Having a negative balance can make closing a credit account more cumbersome, but it's not the worst consequence to deal with.
If you've returned a purchased item, the vendor will refund the charge to your credit card, which may result in a negative balance on your next statement.
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Return of Purchase
Returning a purchased item can result in a negative balance on your credit card statement. If the vendor refunds the charge, the refunded amount may cause a negative balance if you've already paid off your card's balance.
Refunded amounts will typically show as a negative charge in your monthly billing statement. For example, a refund of $150 might appear as -$150.
You may see a negative charge show up in your next statement if a refund causes a negative balance.
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What to Do with a Negative Balance on a Closed Card?
If you have a negative balance on a closed credit card account, the card issuer should refund the money before closing the account. However, this might not always happen, and you might find yourself with a negative balance if you receive a last-minute refund.
You can contact the card issuer by phone to ask for an inquiry into the account to process a refund. This is especially important if you've lost access to your online account.
Ideally, you should do this within 30 to 60 days of the account closing, as this timeframe is recommended for resolving issues like these.
Consider reading: Closing Credit Cards with No Balance
Bank of America Response
Bank of America has acknowledged the issue with credit card negative balances, responding to Tom's Guide with a request for clarification.
We have asked for clarification on the ongoing issue and when customers can expect a full fix.
Their response suggests that the bank is actively working on resolving the issue, but a specific timeline for a full fix is still unclear.
Bank of America's response indicates that they are committed to addressing the problem, but more information is needed to determine when customers can expect a resolution.
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Refund Process

To get your money back from a negative balance, you'll need to submit a written request to Bank of America, your credit card issuer. Make sure your address and phone number are current on the account, as these will be the only ways Bank of America can confirm your request.
The amount overpaid must be over $1 to qualify for a refund.
Bank of America can refund you via check, cash, or money order within seven business days.
Important Reminders
If you have a Bank of America credit card with a negative balance, you'll want to take immediate action to avoid further fees and penalties.
You can't simply ignore the negative balance, as Bank of America may charge you a late fee or a penalty fee for not paying the balance in full.
Make sure to review your credit card agreement to understand the specific fees and penalties associated with your account.
Bank of America may also report a negative balance to the credit bureaus, which can negatively impact your credit score.
If you're struggling to pay your credit card balance, consider reaching out to Bank of America's customer service for assistance.
Bank of America may offer hardship programs or temporary payment reductions to help you get back on track.
You can also try negotiating a payment plan with Bank of America to avoid further fees and penalties.
Don't be afraid to ask for help if you're unsure about how to manage your negative credit card balance.
Conclusion
In the unfortunate event of a Bank of America credit card negative balance, the bank's policies can be a bit overwhelming. Bank of America will charge a monthly maintenance fee of $12.99 for accounts with a negative balance.
You'll also incur late fees, ranging from $25 to $38, depending on your state's laws. These fees can quickly add up, making it harder to pay off the balance.
Bank of America may also report the negative balance to the credit bureaus, which can negatively impact your credit score. This can make it more difficult to obtain credit in the future.
If you're unable to pay off the negative balance, Bank of America may freeze your account, preventing you from making new purchases or withdrawals. This can be a major inconvenience, especially if you rely on your credit card for daily expenses.
Bank of America does offer assistance programs for customers who are struggling to pay off their debt. These programs can help reduce or suspend payments temporarily, giving you time to get back on your feet.
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Frequently Asked Questions
How long can my account stay negative at Bank of America?
Your account can stay overdrawn for up to 5 consecutive business days before Overdraft Protection kicks in. If you have Overdraft Protection, you'll have a safety net to prevent further overdrafts.
Will Bank of America close my account for a negative balance?
To close your account, you'll need to pay off any negative balance first. If you're struggling to pay, contact us to discuss options.
Sources
- https://wallethub.com/answers/cc/bank-of-america-credit-balance-refund-1000311-2140740541/
- https://thepointsguy.com/credit-cards/credit-card-negative-balance/
- https://www.forbes.com/advisor/credit-cards/what-is-a-negative-balance-on-a-credit-card/
- https://www.tomsguide.com/news/live/bank-of-america-outage
- https://www.credello.com/credit-cards/negative-balance-on-a-credit-card/
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