What You Need to Know About Balance Billing in Georgia

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Balance billing in Georgia can be a frustrating experience for patients, especially those who have already paid their insurance premiums.

In Georgia, balance billing is prohibited for emergency services, which means that patients can't be charged more than their insurance covers.

However, balance billing is still allowed for non-emergency services, which can lead to unexpected medical bills.

Patients should be aware that balance billing is not a standard practice in Georgia, but it can still happen in certain situations.

What is Balance Billing?

Balance billing is a common practice in the US healthcare system, but it's not always clear how it works. In Georgia, balance billing occurs when a healthcare provider bills a patient for the difference between their charges and the amount paid by their insurance company.

This difference can be significant, as seen in the example of a patient who received a $10,000 bill for a surgical procedure that their insurance company only covered for $8,000.

The patient was left with a balance of $2,000, which is a substantial amount to pay out of pocket.

Definitions

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Balance billing is a practice where a healthcare provider charges a patient for medical services beyond what their insurance plan covers. This can happen when a patient receives care from an out-of-network provider, even if they're receiving care at an in-network facility.

In the US, the Affordable Care Act (ACA) prohibits balance billing for emergency services, but it's still allowed for non-emergency services. This means that patients can still be balance billed for care received from out-of-network providers even if they're receiving care at an in-network hospital.

Balance billing can be a significant financial burden for patients, with charges sometimes exceeding $10,000 or more. This can lead to medical debt and financial hardship for those who are already vulnerable.

What is Billing?

Billing is a crucial part of the healthcare system. Your insurance company likely pays most of the bill when you seek care from an in-network provider.

In-network providers have a contract with your insurance company, which determines the amount they will be paid for their services. This is usually a fixed rate.

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However, if you need to see an out-of-network provider, things can get complicated. The out-of-network provider can bill you directly for the difference between their charges and the amount paid by your health plan.

This is known as balance billing, and it can result in significant and unexpected medical bills.

Georgia's Balance Billing Laws

Georgia's balance billing laws are designed to protect consumers from surprise medical bills.

In most circumstances, you can't be balance-billed for emergency services in Georgia, as the most you can be billed is your plan's in-network cost-sharing amounts.

The state passed House Bill 888 in 2020, which ensured that patients in emergency situations wouldn't face surprise bills when their treating doctors were out-of-network.

The No Surprises Act further protects patients by establishing an independent dispute resolution process for payment disputes between plans and providers.

You can't be balance-billed for certain non-emergency services at an in-network facility in Georgia if you didn't consent to receive them from an out-of-network provider.

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The No Surprises Act also covers services from out-of-network air ambulance service providers, which can be a major cost savings for patients.

The average cost of an air ambulance is $30,000, and most insurance companies don't cover it, making this provision a significant advantage of the bill.

Georgia's balance billing laws aim to cut costs for patients and provide new dispute resolution opportunities for uninsured and self-pay individuals.

Insurers in Georgia must make available online and in print a health benefit plan surprise bill rating for hospitals, clearly displaying a rating denoting the health benefit plan surprise bill rating factor.

When You Get a Surprise Bill

So, you've received a surprise bill from an out-of-network provider. This can be stressful and confusing. You're responsible for copayments, deductibles, and/or coinsurance amounts required by your health plan.

If you see a provider or go to a facility that's not in your plan's provider network, these providers are sometimes referred to as "out-of-network." You'll have to pay costs associated with that care.

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You might be balance-billed by out-of-network providers when they bill you the difference between what your health plan issuer decides is the eligible charge and what the out-of-network provider bills as the total charge.

Here are some situations where you can't be balance-billed by out-of-network providers:

  • Out-of-Network Emergency Services in Georgia: In most circumstances, the most you can be billed for emergency services is your plan's in-network cost-sharing amounts.
  • Certain Non-emergency services at an In-Network Facility in Georgia: If you didn't consent to receive these services from an out-of-network provider, the most you can be billed for covered services is your in-network cost-sharing amount.

However, there are situations where you might be balance-billed:

  • You receive services from an out-of-network provider, hospital, or facility in a non-emergency situation not described above, depending on your plan.
  • You consent to receive services from an out-of-network provider.
  • You receive out-of-network ground ambulance services.

Care received from providers outside of Georgia is not subject to this law, and those providers may balance bill you.

Emergency and Non-Emergency Services

Insurers in Georgia are required to pay for emergency medical services without prior authorization, regardless of whether the provider or facility is participating in their network. This means that you won't be left with surprise medical bills for emergency services.

For emergency medical services, the insurer will pay the greater of the verifiable median contracted amount paid by all eligible insurers, the most recent verifiable amount agreed to by the insurer and the non-participating provider, or a higher amount deemed appropriate by the insurer. Any amount payable by the insurer will not include any amount of coinsurance, copayment, or deductible owed by the covered person.

Non-emergency medical services received from non-participating providers and/or facilities will count toward the deductible and any maximum out of pocket policy provisions as if the services were obtained from a participating provider. This means that you won't be penalized for seeking care from out-of-network providers for non-emergency services.

Emergency Services

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Emergency services are a crucial aspect of healthcare, and it's essential to understand how they work, especially when it comes to non-participating providers. Insurers shall pay covered emergency medical services for covered persons regardless of whether the provider or facility is participating or non-participating in their network.

In emergency situations, you shouldn't be worried about the provider's network status, as insurers will make payments without prior authorization. The payment will be made without retrospective payment denial for emergency medical services deemed to be medically necessary.

If you receive emergency medical services from a non-participating provider, you won't be liable for any amount exceeding your deductible, coinsurance, copayment, or other cost-sharing amount as determined by your policy. The amount payable by an insurer will be the greater of three options: the verifiable median contracted amount paid by all eligible insurers, the most recent verifiable amount agreed to by the insurer and the non-participating provider, or a higher amount deemed appropriate by the insurer.

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Emergency medical services received from non-participating providers and/or facilities will count toward your deductible and any maximum out of pocket policy provisions as if the services were obtained from a participating provider. This means you won't have to worry about additional costs or penalties for seeking emergency care outside of your network.

Here's a breakdown of the payment options for emergency medical services received from non-participating providers:

Non-Emergency Medical Services

Non-emergency medical services can be a surprise for many people, but there's a rule to protect consumers. If you receive non-emergency medical services from a non-participating provider, the provider can't charge you more than your deductible, coinsurance, copayment, or other cost-sharing amount as determined by your policy.

If you receive care in a facility that generates a surprise bill for non-emergency medical services from a non-participating medical provider, the provider has to collect or bill you no more than your deductible, coinsurance, copayment, or other cost-sharing amount.

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The insurer will directly pay the non-participating provider the greater of three amounts: the verifiable median contracted amount paid by all eligible insurers for similar services, the most recent verifiable amount agreed to by the insurer and the non-participating provider for the same services, or a higher amount as deemed appropriate by the insurer.

Non-emergency medical services received from non-participating providers and/or facilities count toward the deductible and any maximum out-of-pocket policy provisions as if the services were obtained from a participating provider.

Here's a breakdown of how the insurer payments are made to providers:

The insurer will notify the provider whether the healthcare plan is subject to the exclusive jurisdiction of the Employee Retirement Income Security Act of 1974. The insurer payment will accompany this notification.

Regulations and Protections

In Georgia, there are regulations in place to protect you from surprise medical bills. You cannot be balance-billed for emergency services, including both the emergency facility and any providers you may see for emergency care.

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The No Surprises Act aims to cut costs for patients by protecting them from surprise medical bills for emergency services, non-emergency services from out-of-network providers at in-network facilities, and services from out-of-network air ambulance service providers.

If you receive services from an out-of-network provider at an in-network facility, you can only be billed for your in-network cost-sharing amount if you didn't consent to receive these services from an out-of-network provider.

You have the right to receive a good-faith estimate from your doctor before a visit, which can help prevent surprise bills. If the resulting bill is vastly different from the estimate, you can dispute the charges.

Here are some scenarios where you cannot be balance-billed by out-of-network providers:

  • Out-of-Network Emergency Services in Georgia
  • Certain Non-emergency services at an In-Network Facility in Georgia

These regulations are designed to protect you from surprise medical bills and ensure that you're not unfairly charged for out-of-network services.

Rating and Enforcement

In Georgia, balance billing is regulated by the state's Insurance Code and the Affordable Care Act.

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Balance billing is prohibited for emergency services, including air ambulance services, which are often expensive and unpredictable.

In 2020, the Georgia General Assembly passed House Bill 603, which restricts balance billing for emergency services.

Under this law, hospitals and emergency medical transporters are not allowed to charge patients more than the amount paid by their insurance company.

For non-emergency services, balance billing is still allowed, but patients have the right to request an itemized bill from their healthcare provider.

This can help patients identify any unexpected charges and negotiate with their provider to reduce the amount owed.

The Georgia Insurance Department is responsible for enforcing balance billing laws and investigating complaints from patients.

Background and Context

In Georgia, balance billing is a major concern for patients who receive out-of-network care. Balance billing occurs when a healthcare provider charges a patient for the difference between their billed charges and what their insurance covers.

Georgia's insurance laws regulate balance billing, but there are still loopholes that allow providers to charge patients extra fees. The state's laws require insurance companies to cover emergency services, regardless of whether the provider is in-network.

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Many Georgians are unaware of their rights when it comes to balance billing, which can lead to unexpected medical debt. The state's insurance department has implemented measures to educate consumers about their rights and options.

Some healthcare providers in Georgia are taking advantage of loopholes in the law to engage in balance billing practices. This can be particularly problematic for low-income and minority communities who may not have the resources to navigate the system.

Federal and State Laws

In Georgia, the No Surprise Act complements state laws, such as House Bill 888, which was passed in 2020. This bill ensured that patients in emergency situations wouldn't face surprise bills when their treating doctors were out-of-network.

The No Surprise Act builds upon these state laws, offering further protections to patients. In emergency situations, insurance companies are now responsible for billing hospitals or facilities, not patients.

Georgia's House Bill 888 also required insurance companies to bill hospitals or facilities, not patients, in emergency situations. This rule still applies, providing an additional layer of protection for patients.

The No Surprise Act and House Bill 888 work together to safeguard patients from surprise medical bills.

Frequently Asked Questions

Can you fight balance billing?

You can appeal to your health plan to resolve a balance billing issue, but first verify the bill is legitimate and accurate.

Felicia Koss

Junior Writer

Felicia Koss is a rising star in the world of finance writing, with a keen eye for detail and a knack for breaking down complex topics into accessible, engaging pieces. Her articles have covered a range of topics, from retirement account loans to other financial matters that affect everyday people. With a focus on clarity and concision, Felicia's writing has helped readers make informed decisions about their financial futures.

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