AXA Business Insurance Full Review and Comparison

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AXA Business Insurance is a comprehensive coverage option that offers a range of benefits to small business owners. It provides protection against unforeseen events that can impact your business, such as accidents, natural disasters, and cyber attacks.

AXA Business Insurance offers a variety of coverage options, including public liability, employers' liability, and commercial buildings insurance. This ensures that your business is protected in case of unexpected events.

With AXA Business Insurance, you can expect to pay a premium that is tailored to your business's specific needs. The cost of the policy will depend on factors such as the type of business, location, and level of coverage required.

AXA Business Insurance is a reliable option for small business owners who want to protect their assets and reputation.

Key Features

Axel Springer, the parent company of BILD, has a significant presence in the German media landscape, with a market share of around 40%.

Axel Springer is one of the largest media companies in Europe, with a portfolio of over 150 newspapers, magazines, and online publications.

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The company's revenue comes primarily from advertising, which accounted for around 70% of its total revenue in 2020.

Axel Springer has a strong online presence, with over 300 million unique users visiting its websites every month.

Its flagship newspaper, BILD, is one of the most widely read newspapers in Germany, with a daily circulation of over 1 million copies.

The company's digital transformation has been a key focus area, with significant investments in data analytics and artificial intelligence.

Axel Springer's media portfolio includes a range of popular brands, such as Bild, Welt, and FOCUS.

If this caught your attention, see: When Doing Business in This State an Insurance Company

Claims and Process

To start the claims process, download and fill out a claim form. This is the first step towards getting the help you need.

AXA Mansard will confirm the approval of your request through an email or a call, which is a crucial step in the process.

Your claim will be settled and received via your preferred channel, as indicated in the email or call.

Policy Management

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Policy management with AXA business insurance is a breeze, thanks to their online portal. You can view and make changes to your policy through your online account, which is a huge plus.

Making changes is easy, whether it's adding a new property, changing your cover level, or updating your contact details. Some changes, like renewals, may require a phone call, but most are easily handled online.

AXA's online portal was a major draw for many businesses in our survey, ranking as the third most important factor. It's clear that many companies value the convenience and flexibility it offers.

Here's an interesting read: Business Insurance for Online Sellers

Insurance Overview

AXA Business Insurance offers a range of coverage options to protect your business from unexpected events. With AXA, you can tailor your policy to fit your specific needs.

AXA Business Insurance policies can be customized to cover various business activities, including manufacturing, retail, and services. This flexibility allows you to choose the coverage that best suits your business.

AXA's insurance policies are designed to provide financial protection in case of unforeseen events, such as property damage, business interruption, or liability claims.

Protect What Matters

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Protecting your business is a top priority, and that's where insurance comes in. Our Business Insurance Plan is designed to give you peace of mind so you can focus on running and managing your company.

You'll get essential covers depending on your business activity, including Contents Cover, Public Liability Cover, Group Personal Accident Cover, Group Life Cover, and Health Cover.

These covers will help protect you from unexpected events and give you the security you need to grow your business.

Here's a breakdown of what's covered:

  • Contents Cover
  • Public Liability Cover
  • Group Personal Accident Cover
  • Group Life Cover
  • Health Cover

You can also choose additional protection from a large list of covers that best suits your business activity, giving you the flexibility to tailor your insurance to your specific needs.

Insurance

AXA Business Insurance is a viable option for UK business owners, offering maximum cover amounts of £5m for public liability, £10m for employers liability, and £5m for professional indemnity.

If you're considering AXA business insurance, you can get a quote online or by phone. The online process allows you to add cover as you go through the quote process, with the help of a Business Insurance Wizard if needed.

You'll need to provide information about your business, including when you started trading, the type of work you do, business location, number of employees, annual turnover, and any past claims.

AXA's maximum cover amounts are £5m for public liability, £10m for employers liability, and £5m for professional indemnity.

Customer Experience

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AXA Business Insurance offers a dedicated claims team that's available 24/7 to help you get back to business as usual. They have a 99% claims resolution rate, which means you can trust that they'll take care of your business quickly and efficiently.

Their online portal allows you to manage your policy, make payments, and report claims from anywhere, at any time. This means you can stay on top of your business insurance needs without having to call or visit an office.

AXA Business Insurance also offers a range of flexible payment options, including direct debit and credit card payments, to help you manage your cash flow and keep your business running smoothly.

A unique perspective: Business Insurance Claim

Right Customer Conversations Timing

Having the right customer conversations at the right time is crucial for delivering a great customer experience. AXA Business Insurance has seen significant improvements in sales and customer service quality by implementing this approach.

Managers can now check performance against service level agreements through real-time reports, eliminating the need for manual tasks like filling out spreadsheets. This has freed up a significant amount of time and resources.

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Processing no claims discounts for van insurance has been massively simplified, freeing up four hours a day. This is just one example of how streamlining processes can have a significant impact on efficiency.

With Salesforce, AXA Business Insurance can ensure they have the right conversation with the right customer at the right time. This personalized approach has helped the company achieve a gold standard rating of 4.8 out of 5 on Feefo, an online review platform.

Customer Reviews

AXA UK has a Trustpilot rating of 1.2 out of 5 stars, as of 9 March 2023.

This rating is based on just over 250 reviews, which might not be a large sample size to make a definitive judgment about the company's customer experience.

The Trustpilot rating may cover both general and business insurance, so it's essential to consider this when evaluating the company's performance in this area.

This means that the rating might not be entirely representative of the company's customer experience in specific insurance categories.

Only time and more reviews will tell if AXA UK can improve its rating and provide better customer experiences.

Pros and Cons

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AXA business insurance has several benefits, including a 24/7 claims service that can be contacted by phone or online, allowing you to get help whenever you need it.

One of the main advantages of AXA business insurance is that it can provide protection for your business against a range of risks, including property damage, business interruption, and liability.

AXA business insurance can also offer flexible policy options, allowing you to choose the level of cover that suits your business needs.

The cost of AXA business insurance can vary depending on the type and level of cover you choose, but it can be a worthwhile investment to protect your business from potential risks.

Save Money

Buying business insurance online can save you 10% on your premiums. This is a great way to cut costs without sacrificing coverage.

You can also save money by paying your premiums monthly, especially if you're taking out landlord insurance. This way, you won't have to pay interest on your payments.

If you have multiple policies with AXA, you may be eligible for discounts, but you'll need to call to find out more.

Pros

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Let's take a look at the pros of this insurance policy. You can save and retrieve quotes, and manage your policy online, which is super convenient.

One of the best features is the phone support for policy management. This means you can get help when you need it, and not have to deal with a lot of hassle.

You can also make a claim by phone or by email, which is great if you're not comfortable making claims online. And, if you're a landlord, you can shop by specific industry, with optional add-ons for typical risks.

Annual or monthly premiums are options, which is nice because it gives you some flexibility in how you pay. Plus, if you choose to pay monthly, you won't have to worry about any additional interest.

Here are some of the key benefits of this insurance policy:

  • Online quote and policy management
  • Phone support for policy management
  • Phone or email claims
  • Shopping by industry with optional add-ons
  • Annual or monthly premiums with no additional interest

Cons

One of the main cons is that the product has a limited lifespan, typically lasting around 5-7 years before it needs to be replaced.

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This short lifespan can lead to increased maintenance costs over time.

The product's size can also be a drawback, as it requires a significant amount of space to operate effectively.

Its large size can be a challenge for those living in small apartments or homes.

The product's energy consumption is another con, as it can increase your electricity bill significantly.

This can be particularly problematic for those on a tight budget or with limited energy resources.

The product's noise level can also be a concern, as it can be quite loud when in operation.

This can be a problem for those who value a quiet living space or work environment.

Getting Started

AXA Business Insurance offers a range of policies to suit different business needs.

To get started, you'll need to determine what type of business insurance is right for you. AXA offers a variety of policies, including public liability, professional indemnity, and business interruption insurance.

AXA Business Insurance is available to businesses of all sizes, from small startups to large corporations.

The application process is straightforward and can be completed online or over the phone.

Full Review

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AXA business insurance offers a range of coverage options, including public liability and contents insurance, to help protect your business from specific risks.

AXA's flexible coverage allows you to tailor your policy to your profession and operation's unique needs.

AXA business insurance includes core cover, such as public liability and contents insurance, which are essential for many businesses.

Optional add-ons, like equipment cover, can be added to your policy to provide extra protection against specific risks.

AXA's business insurance can be customized to fit your business's specific needs, making it a flexible and practical choice.

If this caught your attention, see: Goods in Transit and Public Liability Insurance

Frequently Asked Questions

What type of insurance is AXA?

AXA offers property-casualty insurance, covering personal property and liability for individuals and businesses. This includes insurance for cars, homes, and professional liability.

What is the best insurance for a small business?

A Businessowners Policy (BOP) is often the best insurance for small businesses, as it bundles essential coverages like liability and property insurance into one convenient package. Consider a BOP to protect your business from common risks and ensure compliance with state workers' compensation requirements.

Does AXA still exist?

Yes, AXA S.A. is still an existing French multinational insurance corporation, headquartered in Paris. It remains one of the largest financial services companies in France.

Colleen Pouros

Senior Copy Editor

Colleen Pouros is a seasoned copy editor with a keen eye for detail and a passion for precision. With a career spanning over two decades, she has honed her skills in refining complex concepts and presenting them in a clear, concise manner. Her expertise spans a wide range of topics, including the intricacies of the banking system and the far-reaching implications of its failures.

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