atm multibanco in portugal explained

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Multibanco ATMs are a staple in Portugal, and for good reason. They're convenient, widely available, and offer a range of services.

You can find Multibanco ATMs in almost every town and village across the country, making them easily accessible to locals and tourists alike. Many are located in central areas, such as near banks, shopping centers, and train stations.

Multibanco ATMs are operated by Caixa Geral de Depósitos, one of Portugal's largest banks.

What is ATM Multibanco?

ATM Multibanco is essentially a term used to refer to the caixas automáticas operated by the Sociedade Interbancária de Serviços (SIBS) in Portugal. These caixas automáticas are also known as Multibanco.

They offer a wide range of operations, with over 60 available, including levantamentos em dinheiro, transferências bancárias, pagamentos de serviços, and carregamentos de cartões de telemóveis. In contrast, the Euronet ATM network, which is also available in Portugal, offers only four operations: transferências bancárias, pré-pagamentos, levantamentos em dinheiro, and consulta de saldos.

Here's a comparison of the two networks:

What Does It Say?

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According to the law, banks are not allowed to charge commissions for operations like withdrawals, deposits, and service payments made through ATMs. This rule applies to all cash withdrawals made in Portugal, regardless of the network they belong to.

The law, specifically article 2 of the Decree-Law 3/2010, prohibits banks from charging commissions for these operations. However, this rule does not apply to cash advances made with credit cards, where commissions can be charged.

The Multibanco network allows for more operations than the Euronet Worldwide network. While Euronet Worldwide allows for only three types of operations: cash withdrawals, balance inquiries, and prepaid payments, Multibanco allows for over 60 operations, including payments, transfers, and more.

Here are some examples of operations that can be done on Multibanco ATMs:

  • Pagamentos de serviços e compras;
  • Carregamentos de passes de transportes;
  • Pagamentos ao Estado (IRS, IUC, IMI, etc.);
  • Carregamentos de telemóveis;
  • Depósitos na conta à ordem;
  • Cancelar débitos diretos.

The Multibanco network is exclusive to Portugal and can be used for various banking transactions and services.

O que é um Banco?

A bank is a financial institution that provides various services to its customers. One of the most common types of banks is the Multibanco, which offers a wide range of operations.

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A Multibanco has more than 60 operations available, including the ability to make payments for services like electricity, gas, and telecoms. You can also use it to pay taxes and make deposits into your account.

Multibanco machines allow you to perform a variety of tasks, such as canceling direct debits and making pre-payments. Some of the operations you can do on a Multibanco machine include:

  • Levantamentos em dinheiro (withdrawing cash)
  • Consulta de saldo (checking your balance)
  • Transferências bancárias (bank transfers)
  • Pagamentos de serviços (paying for services)
  • Pagamentos ao Estado (paying taxes)
  • Carregamentos de cartões de telemóveis (charging your mobile phone)
  • Depósitos na conta à ordem (depositing money into your account)
  • Cancelar débitos diretos (canceling direct debits)
  • Pré-pagamentos (making pre-payments)

On the other hand, an ATM (Automated Teller Machine) has more limited capabilities. In fact, some ATMs, like those from the Euronet network, only allow four operations: bank transfers, pre-payments, cash withdrawals, and checking your balance.

Using ATM Multibanco in Portugal

Using ATM Multibanco in Portugal is a straightforward process. Most ATMs in Portugal allow up to €200 per withdrawal and a limit of €400 per day.

To use an ATM Multibanco, look for the Multibanco sign on the ATM. This ensures that you won't pay any withdrawal fees. There are approximately 27 Portuguese banks that are part of the Multibanco network.

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If you've only got a 4-digit pin, don't worry - you can still use it to withdraw money from an ATM Multibanco. Just enter your 4-digit pin and press enter. Some banks do issue 6-digit pins, but 4-digit pins are most common.

Here are some of the operations you can perform with an ATM Multibanco:

  • Levantamentos e consultas de saldo
  • Transferências bancárias
  • Pagamentos de serviços (água, eletricidade, telecomunicações, etc.)
  • Pagamentos ao Estado (IRS, IMI, IUC, etc.)
  • Carregamentos de telemóveis e cartões de transporte
  • Depósitos e pré-pagamentos

In fact, ATM Multibanco machines can perform more than 60 operations, including paying services and bills, charging mobile phones, and depositing money into your account.

Portugal Withdrawal Limit

In Portugal, most ATMs allow up to €200 per withdrawal. You can withdraw this amount without any issues.

If you need more cash than that per day, you can't get it with the same card, unfortunately. You'll have to plan ahead and withdraw the limit every day until you reach the amount you need.

You can withdraw up to €400 per day from most ATMs in Portugal. This is the daily limit, so be mindful of it when planning your cash withdrawals.

Withdrawing more than €400 per day requires some planning, but it's free to withdraw if you use the Multibanco network of ATMs. Just be aware that you'll need to make multiple withdrawals to reach your desired amount.

Using a Yu Card in Lisbon

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Most cards, including Yu cards, should be accepted in Portugal, so you shouldn't have any issues making card payments. You can use your Yu card for various transactions, such as paying for services, making purchases, and even car rentals.

You'll find that many places in Lisbon, including shopping malls, metro stations, and street corners, have ATMs that accept international cards like Yu. Some of the specific ATMs we've personally used with no issues include those at Rossio Train Station and Armazéns do Chiado.

If you're looking for a specific ATM, you can search for Multibanco on Google Maps, which will give you a list of nearby options. This will help you avoid ATMs like Euronet that may not offer the same range of services.

Here are some examples of transactions you can make with your Yu card in Lisbon:

  • Pagamentos de serviços e compras;
  • Carregamentos de passes de transportes;
  • Pagamentos ao Estado (IRS, IUC, IMI, etc.);
  • Carregamentos de telemóveis;
  • Depósitos na conta à ordem;
  • Cancelar débitos diretos.

6-Digit Pins

If you're using a 4-digit pin at a Multibanco ATM in Portugal and it asks for 6 numbers, simply add your 4-digit pin and press enter. The 4-digit pin is most common, but some banks do issue 6-digit pins, which is why the ATM allows you to enter 6 numbers.

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You can enter your 4-digit pin just as you normally would, and the ATM should accept it without any issues. Just make sure to press enter after entering your pin.

Adding extra numbers to your pin won't affect your account or the transaction in any way. The ATM is designed to handle both 4-digit and 6-digit pins, so you don't have to worry about security or accuracy.

Types of ATM Multibanco

The Multibanco network in Portugal is impressive, with over 12,000 ATMs across the country. These ATMs are part of a combined network of 27 Portuguese banks, making it easy for locals and travelers to access their money.

Multibanco ATMs allow clients of participating banks to pay bills, pay taxes, and withdraw cash for free. This convenience is a game-changer for those living in Portugal or visiting the country.

The Multibanco system offers a wide range of services, including:

  • Pagamentos de serviços e compras;
  • Carregamentos de passes de transportes;
  • Pagamentos ao Estado (IRS, IUC, IMI, etc.);
  • Carregamentos de telemóveis;
  • Depósitos na conta à ordem;
  • Cancelar débitos diretos.

This is in contrast to Euronet Worldwide ATMs, which have a more limited range of services. While they do allow for withdrawals, balance checks, and transfers, they can't match the Multibanco system's extensive capabilities.

Comissões Cobradas num

Credit: youtube.com, ATM's Euronet paga comissões nos levantamentos ou não?

Using an ATM multibanco can be a convenient way to access your money, but it's essential to be aware of the fees involved. Comissões cobradas num ATM multibanco podem variar, but they're typically displayed on the ATM screen before you complete the transaction.

If you're using a cartão dual (cartão de débito e cartão de crédito), the credit function is activated by default when using an ATM estrangeira. This means you'll be charged comissões, including a taxa fixa and a percentagem sobre o montante levantado.

Cartões de débito, on the other hand, usually don't incur additional comissões, regardless of the ATM network used. This is because the transaction is processed as a débito, rather than a crédito.

The fees charged can add up quickly, especially if you're withdrawing a large amount of money. For example, if you withdraw 50 euros from an ATM da rede Euronet, you might be charged a valor fixo of 5 euros, plus 4% of the amount withdrawn.

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Here's a breakdown of the typical fees you might incur:

Keep in mind that these fees can vary depending on your bank and the ATM network used. It's always a good idea to check the ATM screen before completing the transaction to see if any fees will be charged.

Security and Fraud Prevention

If you're using ATM Multibanco cards, it's essential to be aware of potential security risks.

Notifying the card issuer immediately is crucial in case of loss, theft, or suspected card cloning or forgery.

You should also be cautious when using payment cards and take steps to protect yourself from potential fraud situations.

To prevent fraud, keep a close eye on your transactions and report any suspicious activity to the card issuer promptly.

Apresentação da Comissão para Concluir a Transação

Some banks and ATM networks, like Euronet, show the commission fees before you finalize a transaction, especially if you're using a credit or dual card. This way, you can see exactly how much you'll be charged.

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In fact, Euronet's ATMs display the commission fees on the screen before you complete the transaction, giving you a clear idea of what you're getting into.

Unfortunately, not all ATMs, including Multibanco machines, provide this level of transparency, so it's always a good idea to check your bank's fees and policies beforehand.

It's worth noting that some cards, like dual cards, can be used for both debit and credit transactions, but that's a topic for another time.

Frauds em Cartões Bancários: O Que Fazer

If you ever lose your bank card, it's essential to notify the issuer right away.

Notifying the issuer is crucial even if you suspect your card has been cloned or forged.

You should report any loss, theft, or unauthorized use of your card to the issuer immediately.

If you suspect your card has been stolen, don't delay in contacting the issuer.

In case of loss or theft, the issuer will likely cancel your card and issue a new one.

Trusted Around Port

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In Portugal, you can withdraw cash for free at trusted ATMs across the country.

The Multibanco system makes it easy to find ATMs that won't charge you extra fees.

You can find Multibanco ATMs at Banco Santander, Millenium BCP, and BBVA, among other banks.

These banks are well-established across Europe, so you can trust them to keep your money safe.

The key to free withdrawals is the Multibanco sign, which is usually displayed above the screen on the ATM.

Here are some trusted ATMs to look out for in Portugal:

  • Banco Santander ATM Portugal
  • Millenium BCP ATM Portugal
  • BBVA ATM Portugal

Tips and Best Practices

To avoid complications, check if your card has both debit and credit functions. This is a crucial first step.

If your card only has debit functionality, you won't encounter any issues withdrawing cash from an Euronet ATM.

Como Avitar Complicaçôs?

To avoid complications, check if your card has both debit and credit functions. This is a crucial step, as it will help you navigate the fees associated with using ATMs abroad.

Man Using a Modern Touch Screen ATM
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If your card only has debit functionality, you're in the clear when using Euronet ATMs. You won't have to worry about additional fees.

Euronet ATMs can charge significant fees, especially if you're using a card with both debit and credit functions. This is because the fees are only waived when using a credit function.

Looking at the colors of the ATMs can also help you distinguish between different networks. SIBS ATMs, for example, are often orange, while Euronet ATMs feature a blue and yellow color scheme.

Checking the logo on the ATM is another way to identify the network. This will give you a quick idea of whether you'll be charged fees or not.

Assuming the right precautions, you can avoid complications when using ATMs abroad. This includes verifying your card's functions and being aware of the fees associated with each network.

Advantages for Business

Having a payment solution like an ATM terminal can greatly benefit your business.

ATMs and Vending Machines in Airport Hallway
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Offering customers easy payments options, such as contactless payments up to €50, can increase sales and average ticket amounts.

You can accept payments from national and international cards, contactless, Google Pay, Apple Pay, MB WAY, and QR Code.

This can help reduce the need for cash handling, making transactions more efficient and secure.

With an ATM terminal, you can also access and visualize transactions on the terminal screen, making it easier to manage your finances.

The terminal's back-office allows you to manage functions such as remote closing, returns, and transaction history.

One of the most convenient features is the ability to make returns without the card being present.

This digital service also eliminates the need to print tickets, making it a more sustainable option.

You can even send receipts and invoices to customers' email addresses, streamlining the payment process.

In addition to these benefits, an ATM terminal can also convey a modern and innovative image, meeting new consumer and payment habits.

Here are some of the key benefits of having an ATM terminal for your business:

  • Easy payments for customers and companies
  • Acceptance of various payment methods
  • More efficiency in receiving payments
  • Smooth transactions with account credit on the next working day
  • Greater security with less cash on hand
  • More simplicity with fewer bank deposits and less change in hand
  • Access to a back-office for remote closing, returns, and transaction history
  • Possibility of making returns without the card being present
  • A more digital service with no need to print tickets
  • Sending receipts and invoices to customers' email addresses

Como Comparar um Caixa?

An ATM Machine on the Side of the Road during Night Time
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Comparar um caixa é simples, ele é basicamente um equipamento que automatiza os processos financeiros.

O Multibanco é uma rede de caixas automáticas operada pela Sociedade Interbancária de Serviços, ou seja, é um ATM da rede SIBS.

A Euronet Worldwide é outra rede que opera no mesmo campo, focando em serviços para turistas.

Se você está enfrentando problemas com o Multibanco, é melhor ler os artigos sobre os problemas mais frequentes e como resolver.

Para abrir uma conta no banco, é importante conhecer os documentos necessários.

Lembre-se de estar atento às fraudes com o MB Way e saiba como utilizar a aplicação corretamente.

Frequently Asked Questions

Is Multibanco ATM free?

Multibanco ATMs are free for account holders with a Portuguese bank, but most tourists will incur a fee

Caroline Cruickshank

Senior Writer

Caroline Cruickshank is a skilled writer with a diverse portfolio of articles across various categories. Her expertise spans topics such as living individuals, business leaders, and notable figures in the venture capital industry. With a keen eye for detail and a passion for storytelling, Caroline crafts engaging and informative content that captivates her readers.

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