Public adjusters can be a valuable resource for homeowners and business owners navigating the complex world of insurance claims. According to a study cited in our article, public adjusters can help policyholders recover an average of 5-7 times more than they would on their own.
However, some people may wonder if hiring a public adjuster is worth the cost. The answer lies in understanding the benefits and drawbacks of working with a public adjuster. In our article, we explore the pros and cons of hiring a public adjuster, including the potential for increased compensation and reduced stress.
What Are Public Adjusters?
Public adjusters are professional claims representatives who work on behalf of policyholders to help them navigate the insurance claims process. They are licensed by the state and must meet specific education and experience requirements.
A public adjuster's primary goal is to ensure their client receives a fair settlement from their insurance company. This involves gathering evidence, estimating damages, and negotiating with the insurance company to reach a mutually agreeable settlement.
Public adjusters are often hired by policyholders who feel overwhelmed by the complexity of the claims process or who need help advocating for their rights. They can also be hired by policyholders who simply want a professional to handle the claims process on their behalf.
The services of a public adjuster typically include investigating the loss, documenting damage, and preparing and submitting a claim to the insurance company. They may also negotiate with the insurance company to reach a settlement.
By hiring a public adjuster, policyholders can potentially recover more money from their insurance company than they would have on their own. According to a study, policyholders who hire a public adjuster receive an average of 10% more in settlement than those who don't.
Benefits and Drawbacks
Hiring a public adjuster can be a game-changer for your insurance claim. They may be able to get you a larger settlement, which is the main advantage of hiring a public adjuster.
Filing a large insurance claim requires significant time and energy, but a public adjuster can save you time by handling the paperwork and communication with the insurer.
Insurance policies can be confusing, but a public adjuster can guide you through the claims process and help you understand your coverage.
If you feel like the insurance adjuster is not including all the necessary costs for repairs, hiring a public adjuster might be a good idea.
They can also help you dispute a settlement if you're unhappy with your insurer's offer, which can lead to a higher payout.
A public adjuster can help you document everything you've lost and spot potential damage the insurance company's adjuster might have missed.
How to Choose
Choosing a public adjuster is a crucial step in ensuring your insurance claim is handled fairly and efficiently. Always check their credentials, as public insurance adjusters must be licensed in every individual state where they practice. You can verify licenses online through your state's insurance department.
A reputable public adjuster understands the insurance industry and is licensed in their state. They can help you navigate the claims process, but be wary of scams, as some people pretend to be public adjusters to get a share of your claim payout.
Before hiring a public adjuster, get referrals from trusted sources, such as the National Association of Public Insurance Adjusters. Check if any complaints have been filed with the Better Business Bureau, and ask for references from at least three previous clients. This will give you a better idea of their reputation and expertise.
You should also understand the fee structure before signing a contract with a public adjuster. Most take a percentage of your claim settlement, ranging from 5% to 20%, while others charge a flat or hourly fee.
Stay away from public adjusters who come to your door unsolicited, demand an upfront fee, or pressure you to sign a contract. These are red flags that may indicate a scam.
Cost
Public adjusters generally don't charge upfront fees, instead, they work on a contingency basis, getting paid from the settlement amount they can get for you.
Most public adjusters charge a percentage of the total claim payout, which can range from 3% to 30% of your insurance settlement, depending on the size of your claim.
A public adjuster's fee can be capped at a certain dollar amount, such as $5,000 to $15,000 per claim, depending on their experience level.
If your final claim payment is $250,000 and your adjuster charges 10%, you'd pay approximately $25,000.
You can save money by hiring a public adjuster with a high cap, even if it's 20% or more, as long as the insurer pays out a substantial claim amount.
Paying the public adjuster is usually done after you accept your insurance company's final payment offer, and the amount is typically between 5% and 15% of your claim.
Working with a Public Adjuster
Working with a public adjuster can be a smart move, especially if you're dealing with a potentially large claim. You might be wondering how they work and what benefits they can bring to the table. A public adjuster is employed by the homeowner and is paid a percentage of the claim amount.
A good public adjuster will assess the damage, determine a cost estimate, and negotiate with your insurance company on your behalf. They'll take care of the entire claim process, from start to finish, so you don't have to deal with the stress and hassle of working with insurance companies.
Here are some key benefits of working with a public adjuster:
- They can point out claims money you're entitled to that you didn't even know about.
- They'll keep working when you're exhausted by the process.
- They can help you negotiate with the insurance company to get a higher payout.
A public adjuster can also help you avoid some common pitfalls, like not having the right language in your insurance contract. According to a report from the Florida Association of Public Insurance Adjusters (FAPIA), homeowners who hired their own insurance claims adjuster received a higher payout from their insurers.
What to Expect from a Public Adjuster
A public adjuster will handle the entire claim process on your behalf, visiting your home to survey the damage, reviewing your claim, calculating their recommended payout, and coordinating with your insurance company to process your payout. They will also act as a liaison between you and the insurance company, negotiating on your behalf to get a higher payout.
Their goal is to maximize your claim, and studies have shown that homeowners who hire a public adjuster receive a higher payout, with a typical settlement of around $22,266 compared to $18,659 without a public adjuster.
A public adjuster will assess the damage, determine a cost estimate, and negotiate with your insurance company on your behalf. They will also help ensure that no damage is overlooked, which can lead to a larger insurance settlement.
Here are some key responsibilities of a public adjuster:
- Assess the damage and provide a cost estimate
- Negotiate with your insurance company on your behalf
- Help ensure that no damage is overlooked
- Coordinate with your insurance company to process your payout
By hiring a public adjuster, you can have peace of mind knowing that they will handle the claims process for you, and you won't have to deal with the stress of working with insurance companies.
When to Hire an Attorney
Hiring an attorney might be necessary if your public adjuster can't get the insurance company to pay a fair settlement. You can usually handle disputes with the help of a public adjuster.
If your adjuster negotiates with the insurance company and still thinks you're owed more, you might need to take the case to court. This is a step that should be considered only if the cost of hiring an attorney is worth the potential settlement.
In rare cases, the insurance company might refuse to deal with a public adjuster or pay the desired amount. This is when hiring an attorney and going to court becomes the only option.
Insurance Professionals
Public adjusters can be a valuable asset in the insurance claims process. You can hire a public adjuster at any time during the process, even if the claim is already settled.
They'll help you navigate the complex claims process and ensure you receive a fair settlement. Your public adjuster should be licensed and bonded, and have a reputation for professionalism.
A public adjuster will assess the damage, determine a cost estimate, and negotiate with your insurance company on your behalf. This can be especially helpful if you're not confident in the assessment performed by your insurer's adjuster.
If you're dealing with a large or complex claim, a public adjuster can help ensure that no damage is overlooked. This might result in a larger insurance settlement to repair the identified damage.
Here are some situations where hiring a public adjuster might be a good idea:
- You’re filing a large claim for high-value, significant or complex damage to your home, like a fire.
- You aren’t confident with the assessment performed by your insurer’s adjuster.
- You feel your insurer’s adjuster underestimated your claim or that your payout isn’t fair.
- You need assistance with a complex claim or the claims process.
In these situations, a public adjuster can provide peace of mind and help you get the compensation you deserve.
Verification and Reviews
To make sure you're working with a qualified expert, verify the public adjuster's licensing and credentials in your state. They should hold relevant certifications to ensure they have the necessary expertise.
Checking reviews and references is also a crucial step. Look for online reviews to gauge the adjuster's reputation. Previous clients can provide valuable insights into their experience and satisfaction level.
Verify that the public adjuster is licensed in your state to ensure they're qualified to help you with your insurance claim. This step can save you from potential headaches and financial losses down the line.
Asking for references and speaking with previous clients can give you a better understanding of the adjuster's strengths and weaknesses. This can help you make an informed decision about hiring them for your insurance claim.
Assess Communication and Availability
When hiring a public adjuster, it's essential to assess their communication style to ensure it aligns with your preferences.
You want to hire an adjuster with whom you are comfortable communicating throughout the process.
Your public adjuster should be readily available to answer your questions and keep you informed.
Contacting your public adjuster should be easy and convenient, with a response time that meets your needs.
Experience and Standards
Experience and standards are crucial when hiring a public adjuster. A good public adjuster should have experience handling claims similar to yours, which will help them understand the nuances and potential challenges specific to your situation.
When evaluating a public adjuster's experience, it's essential to consider the types of claims they've worked on. You should ask questions like: What types of claims have they worked on? Do they have experience with your insurer? How long have they been in practice?
A public adjuster's experience level is not necessarily determined by the number of years they've practiced or the volume of claims they handle each year. Some experienced adjusters might only take on a dozen claims per year, but they're choosing to work on large, complicated claims for high dollar amounts.
A reputable public adjuster should be licensed and bonded, and they should have a professional demeanor. They should be responsive to your needs and answer any questions you have. It's best to seek out a company that has been in business for several years.
Here are some key questions to ask a public adjuster:
- What types of claims have you worked on?
- Do you have experience with my insurer?
- How long have you been in practice?
This will give you a better idea of their experience and whether they're a good fit for your claim.
Frequently Asked Questions
Why do insurance companies hate public adjusters?
Insurance companies often view public adjusters as a threat because they work to maximize claim settlements, which can result in higher payouts for policyholders. This can be at odds with the insurance company's goal of minimizing payouts.
When should you call a public adjuster?
Call a public adjuster if your insurance claim is complex, poorly handled, or you need expert guidance through the claims process. This can help ensure a smoother, more successful outcome for your insurance claim.
Sources
- https://www.valuepenguin.com/public-insurance-adjusters
- https://www.forbes.com/advisor/homeowners-insurance/public-adjusters/
- https://www.bankrate.com/insurance/homeowners-insurance/hiring-a-public-adjuster/
- https://www.nerdwallet.com/article/insurance/public-adjuster-insurance
- https://www.lopriore.com/blog/public-adjuster-pro-cons/
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