Apple Cash Disappeared and My Balance is Zero

If you're seeing a zero balance on your Apple Cash account, it's possible that your account was frozen due to suspicious activity, which can happen if your card is used for a purchase that's not recognized by Apple.

To unfreeze your account, you'll need to verify your identity through the Wallet app.

First, check if you have any pending transactions that may be causing the issue.

Apple Cash funds can disappear without warning, as seen in Example 1, where a user's $260 disappeared from their Apple Pay account.

Users have reported that turning off and turning back on Apple Cash can sometimes resolve issues, but it may not always work, as seen in Example 2 where the option to turn off Apple Cash vanished.

In some cases, Apple Cash funds may be temporarily held or refunded, then taken back out, leaving users with no money, as seen in Example 3 where two friends had $28 taken back out of their accounts after a refund was issued.

If you're experiencing issues with Apple Cash, it's essential to contact an Apple Cash specialist at Green Dot Bank, who can help resolve the issue, as seen in Example 3.

You can't send or receive money from Apple Cash if your balance is set to $0. This is because Apple Cash requires a balance to function, and setting it to $0 essentially puts the account on hold.

If you're experiencing issues with Apple Cash, try checking your balance to make sure it's not set to $0.

Apple Cash funds can disappear without warning, leaving users frustrated and confused.

In one instance, a user had $260 transferred into their Apple Cash account, only to have it vanish into thin air. They tried everything to recover it, but to no avail.

This can happen even if you've taken all the usual precautions, like logging out of your iCloud and restarting your phone.

The user in this case had to pay two bills with their own money because their Apple Cash funds were gone. It's a stressful and inconvenient situation, especially if you're counting on that money for important expenses.

If you're facing a similar issue, it's essential to understand that Apple Cash is serviced by Green Dot Bank. This means that your Apple Cash transactions are handled by Green Dot, and you may need to contact them directly to resolve any issues.

In one case, a user's friends sent them Apple Cash, but it was rejected due to a deactivated card. However, the funds were still deducted from their friends' accounts, and they were later refunded. But then, Apple Cash took the money back out, leaving the user and their friends out of pocket.

To resolve this type of issue, you may need to contact an Apple Cash specialist at Green Dot Bank. You can reach them at (877)-233-8552, and they should be able to help you understand what happened to your funds.

It's also a good idea to familiarize yourself with the Apple Cash terms and conditions, which can be found at applecash.greendot.com. This may help you avoid similar issues in the future.

Apple Cash funds can disappear without any warning or explanation. This has happened to several users, with one person losing $260, another missing $137.27, and a third experiencing a balance drop from over $100 to zero.

Users have reported that funds disappear after transferring money from their bank account into Apple Cash, or after using Apple Pay at a store. In one case, a user's Apple Pay balance was wiped out after a single transaction, leaving them with no record of the missing funds.

Restarting your phone, signing out of your Apple ID, and removing and re-adding Apple Pay have not resolved the issue for some users. Apple Support has been unhelpful in some cases, with one user being told to simply turn Apple Cash on and off again, only to find that the option had vanished.

Funds can disappear even if there are no transactions that match the missing amount. In one case, a user had $181 in their Apple Cash balance, but only $43.73 was taken out, leaving a mystery of $137.27.