If you're looking for the Anthem Blue Cross Blue Shield California phone number, you can find it on their official website. The customer service team is available to help with any questions or concerns you may have.
You can also reach out to Anthem Blue Cross Blue Shield California through their online chat feature, which is available 24/7. This can be a convenient option if you need immediate assistance.
To access the online chat feature, simply visit the Anthem Blue Cross Blue Shield California website and click on the "Contact Us" tab. From there, you can initiate a chat with a customer service representative.
The customer service team is available to help with a range of topics, including billing, claims, and coverage. They can also provide information on network providers and pharmacy locations.
Consider reading: Anthem Blue Cross Headquarters Address
Contact Information
To get in touch with Anthem Blue Cross of California, you can call 1-844-285-5159 for individual and family plans for clients under 65 years old.
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The customer service lines are open 7 days a week from 8 a.m. to 8 p.m. E.T.
You can also reach Medicare supplement and Medicare Advantage plans specialists at 1-855-731-1094.
The same number, 1-855-731-1094, is available for Medicare Part D plans customer specialists.
Use one of these numbers to find assistance with account registration, payment, or other service-supplying questions.
For another approach, see: Anthem Blue Cross Blue Shield Virginia Medicare Supplement
Customer Service
You can reach Anthem Blue Cross Blue Shield California's customer service team through various phone numbers, depending on your specific needs.
Here are some of the customer service phone numbers you can call:
- Anthem's Internal Do Not Call List: (844) 203-3796
- Employer Plans: (877) 242-5659
- Individuals & Family Plans (Under Age 65): (855) 875-1584
- Language Assistance: (888) 254-2721
- Medicare Part D Plans: (855) 816-3084
- Medicare Supplement and Medicare Advantage Plans: (855) 816-3087
- Member Services: (844) 839-4049
These phone numbers are available for different types of plans and services, so be sure to call the one that applies to your situation.
Customer Service Overview
You can contact Anthem Blue Cross of California through various phone numbers, but the best one to call is 833-959-1535.
This number is used by 88% of consumers to address their issues and concerns. If you need to reach them via email, the best email address is [email protected].
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People call Anthem Blue Cross of California mainly because of issues with their cards, requests for information, payments, and charges. The longest wait times are typically on Fridays, while the shortest are on Sundays and Thursdays.
If you're looking for a specific phone number to call, here are some options:
Frequently Asked Questions
Is Anthem the same as Blue Cross Blue Shield in California?
No, Anthem Blue Cross is a separate entity from Blue Cross Blue Shield in California, although both are affiliated with the Blue Cross Association. Anthem Blue Cross is an independent licensee of the Blue Cross Association, operating under its own brand and trademark.
Is California Care Anthem Blue Cross?
California Care is also known as Anthem Blue Cross HMO, a health plan offered by Anthem Blue Cross of California. This plan is sometimes referred to as Rural Cal Care or CalPERS Traditional HMO.
Is Anthem Blue Cross leaving California?
No, Anthem Blue Cross is not leaving California entirely, but it will exit 14 counties in the state starting January 1, 2024.
What is the phone number for Anthem BCBS of California prior authorization?
For Anthem BCBS of California prior authorization, call 800-977-2273 (TTY 711) 24/7. This number is also used for Medi-Cal pharmacy prior authorization.
What is the phone number for Anthem Blue Cross Covered California?
Call Anthem Blue Cross at (833) 933-0806 or Covered California at (800) 300-1506 for assistance.
Sources
- https://www.pissedconsumer.com/company/anthem-blue-cross-of-california/customer-service.html
- https://www.blueshieldca.com/en/provider/about-pc/contact-us/contacts-guidelines-and-resources
- https://www.blueshieldca.com/en/provider/about-pc/contact-us/contacts-eligibility
- https://providers.anthem.com/california-provider/home
- https://www.anthem.com/ca/mcr/countyoflosangeles/contact-us
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