You can reach Anthem BCBS customer service through their website, phone, or mobile app. Their customer service hours are Monday through Friday, 8am to 6pm ET.
Anthem BCBS offers multiple ways to contact their customer service team, including phone, email, and online chat. You can also use their mobile app to access your account and get help on the go.
If you need help with a claim, you can call Anthem BCBS's claims department directly. They'll be able to assist you with any questions or concerns you may have about your claim.
Anthem BCBS also has a dedicated customer service team for members with disabilities or special needs. This team can provide additional support and accommodations to help you navigate the healthcare system.
How to Contact?
To contact Anthem BCBS customer service, you can start by calling their general assistance phone number, which is 1-800-331-1476, available from 8 a.m. to 5 p.m. ET.
You can also find the Blue Cross Anthem phone number to call for support on your member ID card.
If you're unsure about the phone number for your location, you can visit Anthem's Contact Us page and select your state to find the correct number.
There is no direct email to contact Anthem BCBS customer service, but you can fill out an online form on their website by visiting the Contact Us page and scrolling down to the Forms section.
To access the forms, you'll need to log in to your account, which will allow you to see the applications specific to your plan or choose your state to browse the options for your area.
Once you've selected the correct form, fill it out with the required information and details of your issue, and the Anthem BCBS customer service representatives will contact you when they find a way to solve your problem.
You can also visit the Anthem Blue Cross And Blue Shield Help Center by visiting the contact page.
Here are the contact details for Anthem BCBS customer service:
- Phone: 1-800-331-1476 (8 a.m. to 5 p.m. ET)
- Contact page: Visit the Anthem Blue Cross And Blue Shield Help Center
Anthem Customer Support
If you need to contact Anthem Blue Cross and Blue Shield, you can start by calling their general assistance phone number, 1-800-331-1476. This number is available for questions about their services and plans.
You can also find the specific phone number for your location on the Anthem website by clicking the "Contact Us" page and selecting your state. This will give you the correct phone number to call for support.
Anthem customer service representatives are available to help with a variety of issues, including product and service concerns, card issues, and requests for information.
The best phone number to call Anthem Blue Cross and Blue Shield is 844-304-8779, which was used by 60% of consumers to address their issues and concerns.
You can also contact Anthem by filling out an online form on their website, which can be accessed through the "Contact Us" page. However, there is no direct email address to contact their customer care team.
Here are some key statistics about Anthem customer support:
The longest wait times for Anthem customer support are typically on Mondays, while the shortest wait times are on Sundays, with an average call time of 23 seconds.
Frequently Asked Questions
How to get a BCBS representative on the phone?
To speak with a BCBS representative, call the toll-free number on the back of your member ID card. This will connect you directly with a customer service agent who can assist with your health insurance questions and concerns.
Is Anthem Blue Cross the same as Anthem Blue Cross?
No, Anthem Blue Cross is not the same as itself, but rather a trade name used by multiple independent licensees of the Blue Cross Association in California. These licensees include Blue Cross of California, Anthem BC Health Insurance Company, and others.
Sources
- https://anthem-blue-cross-and-blue-shield.pissedconsumer.com/customer-service.html
- https://www.anthemlife.com/contact-us
- https://mss.anthem.com/wi/get-help/welcome.html
- https://www.bluecrossvt.org/blue-cross-and-blue-shield-vermont-contact-us
- https://www.arkansasbluecross.com/support/contact-us/member-service-lines
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