American Strategic Insurance Overview and Policy Benefits

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American Strategic Insurance offers a range of insurance policies that cater to various needs.

Their policies are designed to provide financial protection and peace of mind to individuals and families.

American Strategic Insurance is a well-established company with a strong reputation in the industry.

Their policies often include coverage for unexpected events, such as accidents or natural disasters, that can impact daily life.

Policy and Coverage

American Strategic Insurance (ASI) offers standard homeowners insurance policies that cover the structure of your home, attached structures like garages or sheds, personal belongings, additional living expenses, personal liability, medical payments, and optional floaters for valuable items.

Their standard coverage policy also includes personal liability coverage, which protects you and your family from lawsuits for bodily injury or property damage to others.

You can also purchase a HomeShield package, which broadly increases limits and coverage for many of the components of the standard policy.

ASI's homeowners insurance policies are similar to those offered by major insurers, and they also offer flood insurance as an endorsement to your policy through the National Flood Insurance Program.

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Here are the coverage options included in ASI's standard policy:

What Type of Offer?

When choosing a policy, it's essential to consider the type of insurance that suits your needs. American Strategic Insurance offers a range of coverage options.

Homeowners insurance is a popular choice for those who own their homes. Renters insurance, on the other hand, is ideal for renters who want to protect their belongings.

Condo insurance is designed for condominium owners, while seasonal insurance covers homes that are only occupied part-time. Flood insurance is a must-have for those living in flood-prone areas.

Umbrella insurance provides additional liability coverage beyond what's offered by standard policies. Your independent insurance agent can help you navigate these options and find the right policy for you.

Here are some of the insurance products offered by ASI:

  • Homeowners insurance
  • Renters insurance
  • Condo insurance
  • Seasonal insurance
  • Flood insurance
  • Umbrella insurance

Policy Coverage and Discounts

ASI's standard coverage policy includes coverage for the structure of your home, attached structures, personal belongings, additional living expenses, personal liability coverage, medical payments, and optional floaters for valuable items. You can also purchase a HomeShield package that broadly increases limits and coverage for many of the components of the standard policy.

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The HomeShield package can help provide extra protection for your home and belongings. ASI also offers flood insurance as an endorsement to your policy through the National Flood Insurance Program.

If you own a car or qualify as a low-risk customer, you may be eligible for a discount of up to 55% from the base price of your policy. This can be achieved by bundling your homeowners insurance with an auto policy written with an ASI-preferred partner.

Here are some of the discounts offered by ASI:

Keep in mind that the degree to which ASI's home insurance discounts will affect your premium can vary depending on your situation and your location.

Customer Service and Reviews

American Strategic Insurance's customer service options are available 24/7, with live reps and phone customer service available around the clock.

If you need to contact ASI, you can choose from a variety of methods, including phone, snail mail, and fax.

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Independent insurance agents can also help you with claims and other matters, making it easier to get the support you need.

However, some customers have reported negative experiences with ASI's customer service, citing issues with claim resolutions and unresponsiveness.

According to the National Association of Insurance Commissioners, ASI's complaint ratio is 1.05, slightly higher than the national average of 1.00.

In contrast, J.D. Power's home insurance customer satisfaction ratings ranked ASI as typical, with a score of 821/1,000, just below the national average of 824.

Financially, ASI is considered to be in "Superior" condition, with an "A+" rating from AM Best.

Home Insurance Rates and Comparison

American Strategic Insurance (ASI) offers a range of home insurance options, but their rates can be a bit steep compared to other major insurers. ASI's homeowners insurance quotes tend to range from moderate to expensive.

If you're considering purchasing insurance from ASI, ask your agent about utilizing some of the company's discounts to narrow the gap in price between competitors. This can make a big difference in your overall premium.

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To get a better sense of ASI's rates, let's take a look at a comparison of their rates with some other major insurers.

Here's a comparison of ASI's rates with Farmers, Nationwide, State Farm, and Texas Farm Bureau:

Keep in mind that these rates are just a starting point, and your actual premium will depend on a variety of factors, including your location, the value of your home, and your personal risk profile.

Awards and Recognition

American Strategic Insurance has received numerous awards and recognition for its outstanding performance and commitment to excellence.

The company has been recognized as one of the Top 100 Private Companies in the United States by the Los Angeles Business Journal.

They have also been named one of the Best Places to Work in Los Angeles County by the Los Angeles Business Journal.

In 2019, American Strategic Insurance was ranked as one of the fastest-growing insurance companies in the country by the Insurance Business America magazine.

Their commitment to innovation and customer satisfaction has earned them numerous awards and recognition in the industry.

Their dedication to their employees has also led to a high level of employee satisfaction and retention, as seen in the high ranking on the Best Places to Work list.

Pros and Cons

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American Strategic Insurance has its pros and cons.

One significant pro is that the company offers a wide range of insurance products, including personal and commercial lines, to cater to diverse customer needs.

A notable con is that American Strategic Insurance has faced financial difficulties in the past, including a 2011 lawsuit alleging that the company engaged in deceptive practices.

The company's financial stability is a major concern for policyholders.

American Strategic Insurance has a relatively low customer satisfaction rating, with some policyholders reporting difficulty in getting claims resolved.

The company's website provides a variety of resources for customers, including FAQs and a claims center, which can be helpful in resolving issues.

Structure and Affiliates

American Strategic Insurance (ASI) has a complex structure, but don't worry, I'm here to break it down for you.

ASI operates as a collective group of insurance subsidiaries under the parent company ARX Holding Corp., for which Progressive is a controlling shareholder.

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The various affiliates within the ASI group offer homeowners insurance coverage, and the one you work with will depend on your location.

Here are some of the companies that make up the ASI group:

  • American Strategic Insurance Corp.
  • ASI Assurance Corp.
  • ASI Preferred Insurance Corp.
  • ASI Select Insurance Corp.
  • Progressive Property Insurance Co.
  • ASI Select Auto Insurance Corp.

ASI also has several other affiliates that handle different aspects of the business, including ASI Lloyds and ASI Services Inc.

Filing a Claim

Filing a claim with American Strategic Insurance (ASI) can be a frustrating experience, given its poor customer service ratings. You should be aware of what your coverage entails to avoid any issues.

ASI claims process is often marked by inaccurate assessments of damage and unresponsiveness from the claims department. Customer reviews consistently mention these problems.

You can file a claim through ASI by calling its phone number at 866-274-5677 or logging in to its online claims center. Don't expect a quick response, though - ASI's 48-hour response rate is not always guaranteed.

ASI claims department is supposed to be available 24/7, but customer experiences suggest otherwise. Be prepared to be persistent if you need to file a claim.

What to Know

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American Strategic Insurance has a long history, founded in 1997 and part of the Progressive Group of Insurance Companies. This affiliation has contributed to its growth and reputation.

The company offers its products in 40 states across the country. This means you can get a quote and purchase a policy if you live in one of these states.

American Strategic Insurance has earned a superior rating of "A+" from AM Best, a leading global credit rating agency. This rating indicates the carrier is a financially sound choice for insurance customers.

The company has a significant presence, with 887 employees listed on its LinkedIn network. This suggests a substantial team working behind the scenes to provide customer service and support.

American Strategic Insurance has a wide range of coverage options, including homeowners insurance, umbrella insurance, and flood insurance. This means you can find a policy that meets your specific needs and protects your assets.

Here are some key facts about American Strategic Insurance at a glance:

  • Founded in 1997
  • Part of the Progressive Group of Insurance Companies
  • Coverage available in 40 states
  • Rated "A+" (superior) by AM Best
  • Rated "A+" (excellent) by the Better Business Bureau (BBB)

Latest News

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American Strategic Insurance has received a Long-Term ICR upgrade to "aa" from "aa-" by AM Best, a leading credit rating agency. This upgrade reflects the growing importance of American Strategic within The Progressive Corporation.

The upgrade is a result of Progressive's efforts to increase the share of multi-product households through bundling, which is an integral part of the company's strategic agenda. This strategy has been successful in driving growth and increasing revenue.

American Strategic's upgraded rating has a stable outlook, indicating that AM Best expects the company to maintain its strong financial position. This is a positive development for policyholders and investors alike.

The upgrade is also a testament to the strength of Progressive's management team and its ability to execute its strategic plan.

Home: Our Thoughts

American Strategic Insurance (ASI) home insurance has some competitive discounts, but its policies are generally high-priced.

In New Mexico, you can get a 15% discount for paying your annual policy in full up front, plus a 10% discount for maintaining a personal umbrella policy.

Credit: youtube.com, Florida couple saves $100,000 after deciding to 'go bare' by not purchasing wind and flood coverage

ASI partners with auto insurance companies to provide discounts for bundling your homeowners and auto insurance in select locations.

This bundling option is a plus, as it offers a single-deductible policy for your auto and home insurance bundle.

However, ASI operates through independent insurance agents, which can make it harder to get a quote online.

You'll need to work with an agent to get a quote, but you can still manage your policy or make payments online.

Unfortunately, ASI has a poor customer service reputation and receives an above-average number of complaints.

It's worth considering ASI if you prioritize working with an established insurer and can take full advantage of its discounts.

Frequently Asked Questions

Is American strategic insurance part of Progressive?

American Strategic Insurance is a subsidiary of ARX Holding Corp., which is owned by the Progressive Corporation, making it a part of the Progressive family of companies.

When did Progressive buy American strategic insurance?

Progressive acquired American Strategic Insurance (ASI) in April 2015, purchasing a 67% controlling interest for $875 million. This marked a significant milestone in Progressive's expansion goals, building on its earlier stake in ASI since 2012.

How do I contact American Strategic Insurance?

To contact American Strategic Insurance, call 1-866-274-5677 or visit their Report a Claim page to file a claim online. Have your policy number and contact information ready to complete the form.

Elena Feeney-Jacobs

Junior Writer

Elena Feeney-Jacobs is a seasoned writer with a deep interest in the Australian real estate market. Her insightful articles have shed light on the operations of major real estate companies and investment trusts, providing readers with a comprehensive understanding of the industry. She has a particular focus on companies listed on the Australian Securities Exchange and those based in Sydney, offering valuable insights into the local and national economies.

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