
American Modern Insurance Group is a leading provider of specialty insurance products, including homeowners, dwelling fire, and personal umbrella insurance. The company has a long history of innovation and has been a trusted name in the insurance industry for over 50 years.
American Modern Insurance Group was founded in 1963 and is headquartered in Cincinnati, Ohio. The company has a strong presence in the United States and offers its products through a network of independent agents and brokers.
American Modern Insurance Group has a reputation for delivering high-quality insurance products and exceptional customer service. The company's commitment to innovation and customer satisfaction has earned it a loyal customer base and a reputation as a leader in the industry.
Financial Performance
American Modern Insurance Group has reported steady financial growth over the years. The company has consistently delivered strong financial results, with a significant increase in revenue and net income.
Their financial performance has been driven by a combination of factors, including strategic investments and a focus on expanding their product offerings. This has enabled them to tap into new markets and increase their market share.
One notable aspect of American Modern's financial performance is their ability to maintain a strong balance sheet, with a significant surplus of assets over liabilities. This has allowed them to weather economic downturns and maintain their financial stability.
Annual Revenue
Let's take a look at the annual revenue of some insurance companies. American Modern Insurance Group had an annual revenue of $600.4 million in 2025.
The revenue of American Modern Insurance Group is a significant number, but it's worth noting that it's just one example of a company's financial performance.
As we can see, American Modern Insurance Group's revenue was substantial, and it's likely that other insurance companies have similar revenue streams.
Types
American Modern offers a wide range of insurance types, but one notable limitation is the lack of combo policies.
Their insurance offerings include home insurance, condominium insurance, and even specialty items like boat insurance and yacht insurance.
They also provide insurance for vehicles such as collector cars, motorcycles, ATVs, UTVs, golf carts, and snowmobiles.
Pet health insurance is another type of coverage they offer.
Here's a breakdown of the types of insurance American Modern offers:
- Home Insurance
- Condominium Insurance
- Collector Car Insurance
- Boat Insurance
- Yacht Insurance
- Motorcycle Insurance
- ATV & UTV Insurance
- Golf Cart Insurance
- Snowmobile Insurance
- Pet Health Insurance
Customer Experience
American Modern's customer service is a mixed bag. The company's NAIC rating is 3.97, which is higher than average, indicating a higher number of complaints.
American Modern doesn't offer 24/7 live support, which is a drawback for some customers. This lack of around-the-clock assistance may be frustrating for those who need help outside of regular business hours.
American Modern's customer service rating is 5/25, according to the company's review scores. This indicates that the company falls short in this area.
Claims
Filing a claim with your insurance provider can be a stressful experience, but some companies make it easier than others.
American Modern lets you file claims online or over the phone, which you can reach at 800-375-2075.
Not all insurance companies offer 24/7 claims support, however. American Modern is one of them, which might be a drawback for some customers.
Limited accessibility has earned American Modern a mid-score in this category, suggesting that they could improve their services in this area.
Customer Service Reviews
Customer Service Reviews can be a major letdown for some insurance providers. American Modern's NAIC rating is 3.97, indicating a higher number of complaints compared to the average car insurance provider.
Reviews on WalletHub give American Modern a rating of 2.2, which isn't exactly stellar. JD Power doesn't have a rating for American Modern, which could be a sign of inconsistent performance.
The Better Business Bureau (BBB) gives American Modern an A+ rating, which is a positive sign. However, this doesn't make up for the high number of complaints and lack of 24/7 live support.
Here's a breakdown of the customer service ratings for American Modern:
Transparency
Transparency is a crucial aspect of a company's customer experience. American Modern's website scores a mid-score in transparency, making it somewhat difficult to find all key information.
You can find some key information on the American Modern website quickly and easily, but it's not all there. This is because editorial and user-generated content on their page is not reviewed or otherwise endorsed by any financial institution.
Summary: Scores per Category
American Modern's customer experience is a mixed bag, according to our review categories. The company scores a 5 out of 25 in customer service and reviews, indicating that some customers have had issues with their interactions.

Their financial stability is a strong point, with a score of 4 out of 4, suggesting that American Modern is well-positioned to pay out claims. On the other hand, their claims process is a bit of a letdown, with a score of 10 out of 15, indicating some room for improvement.
If you're looking for a wide range of insurance options, American Modern might not be the best choice, with a score of 2 out of 5 in this category. They also don't score particularly high in transparency, with a score of 3 out of 5.
Here's a summary of American Modern's scores in each category:
Their overall score is 24 out of 55, which may not be the highest, but could still be a good option for some customers.
Leadership and Community
American Modern Insurance Group has a strong focus on leadership and community. Their leadership team has a deep understanding of the insurance industry, with many years of experience in managing complex operations.
One notable example is their CEO, who has been leading the company since 2001 and has overseen significant growth and expansion. This level of experience and stability is a testament to their commitment to long-term success.
Their commitment to community is also evident in their charitable efforts, which include supporting local organizations and disaster relief efforts. For instance, they donated $100,000 to the American Red Cross in response to a major disaster.
How Many People Employed?
At American Modern Insurance Group, a total of 1,051 people are employed. This is just one example of a company that prioritizes its community.
The number of employees at American Modern Insurance Group is a notable aspect of its operations. It's a significant workforce that helps drive the company's mission forward.
Having a large team can bring numerous benefits, including diverse perspectives and a wide range of skills. This can be particularly valuable in the insurance industry, where complex problems often require creative solutions.
A workforce of 1,051 people also speaks to the company's commitment to growth and expansion. As the company continues to evolve, it's likely that its team will play a crucial role in shaping its future.
Who Is the CEO?
Andreas Kleiner is the CEO and President of American Modern Insurance Group. He is a seasoned leader with a strong track record of success.
Community Commitment
American Modern has a strong commitment to giving back to the community, which is deeply ingrained in the company's values. This commitment is evident in the company's annual campaigns for the United Way, where they have successfully raised over $500,000 in 2013 and 2014.
The company's dedication to helping others in need is also reflected in their support of various programs in the Cincinnati area. They have a long history of partnering with local organizations to make a positive impact.
Here are some of the organizations American Modern has supported:
- Adopt-A-Family
- Amelia, Batavia and Milford Schools
- Boy Scouts of America
- Children’s Hospital and Mercy Hospital
- Clermont 20/20
- Clermont Senior Services
- Eastside Youth Athletic Trust Fund
- University of Cincinnati, Miami University, Xavier University
Their support for higher education is particularly noteworthy, as they have partnered with multiple universities in the Cincinnati area. This demonstrates their commitment to investing in the local community's future.
Comparison and Review
American Modern Insurance Group offers a range of insurance products, including homeowners, auto, and umbrella policies. Their policies are designed to provide financial protection against various risks.
Their homeowners policies, for instance, cover damage to your home and personal property, as well as liability for accidents that occur on your property. This coverage can be especially important for homeowners who live in areas prone to natural disasters.
American Modern Insurance Group's auto policies offer liability coverage in case of an accident, as well as collision and comprehensive coverage for damage to your vehicle. This can give you peace of mind while driving.
Their umbrella policies provide additional liability coverage beyond what's offered by their auto and homeowners policies. This can be especially important for individuals with high net worth or those who own multiple properties.
American Modern Insurance Group's policies are designed to be flexible and customizable to meet the needs of their customers. They offer a range of deductible options and policy limits to choose from.
Frequently Asked Questions
Who is American Modern insurance affiliated with?
American Modern insurance is affiliated with Munich Re, a global leader in the insurance industry. As part of Munich Re's US operations, American Modern benefits from its parent company's expertise and resources.
What is the AM best rating for American Modern insurance Group?
American Modern insurance Group has a financial strength rating of A+ from AM Best. This rating indicates a strong financial position, but it's worth noting that American Modern did not score in the J.D. Power auto insurance survey.
Is American Modern a standard carrier?
American Modern is a specialty lines insurance carrier, not a standard carrier, with a history of adapting to opportunities for growth. Its unique business model sets it apart from traditional insurance providers.
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