American Express Platinum Concierge Travel Services for a Smoother Journey

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The American Express Platinum Concierge Travel Services are a game-changer for travelers. With access to a dedicated team of travel experts, members can plan and book their trips with ease, saving time and stress.

From making restaurant reservations to booking flights and hotels, the concierge team handles all the details, making it a seamless experience. They can even arrange for private car services and airport meet-and-greets.

One of the standout features of the Platinum Concierge Travel Services is the ability to book exclusive experiences, such as private tours and VIP access to events. This is a great way to make the most of a trip and create unforgettable memories.

Members can also take advantage of the concierge team's insider knowledge to get the best deals and recommendations for their travels.

For more insights, see: Pronounce Concierge

American Express Platinum Concierge Travel

The American Express Platinum Concierge is a game-changer for travelers. You can use this service to book flights, hotels, and rental cars, but it's especially useful for making travel arrangements and finding resources.

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You can access the concierge service by calling 800-525-3355 or dialing the number on the back of your card. This service is complimentary once you're approved for the Amex Platinum card.

The concierge can help with dinner reservations, event tickets, flowers, and even travel arrangements. They can make reservations, book tickets, and order gifts on your behalf, saving you time and effort.

If you're unsure what tasks the concierge can help with, you can always call and ask. They may be able to find seats for sold-out events or book a hard-to-get restaurant reservation.

To get the most out of concierge service, use it to save yourself time. Delegate tasks to the concierge that would otherwise require you to sit on the phone or spend hours researching online.

Here are a few examples of how you can use the concierge service for travel:

  • Book flights or hotels through the concierge
  • Research hotel options in a destination and get recommendations
  • Get help with booking car rentals or finding transportation
  • Get assistance with travel arrangements, such as booking airport transfers or making travel recommendations

The concierge service can be a lifesaver, especially when you're short on time or need help with a complex travel arrangement.

Travel Perks

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You can earn up to 5 points for every dollar spent on hotels and flights booked through American Express Travel, and 1 point per dollar spent on other purchases.

Travel insurance, purchase protection, and Platinum Concierge are just a few of the many benefits of being an Amex Platinum cardholder. You'll get a whole suite of protections, including car rental loss and damage insurance, extended warranty, purchase protection, return protection, baggage insurance plan, premium Global Assist hotline, trip cancellation/interruption insurance, and trip delay coverage.

Some of the most valuable travel perks include access to over 1,400 airport lounges worldwide, including Priority Pass, Amex's Centurion Lounges, Delta Sky Club lounges, Airspace Lounges, and Lufthansa lounges. You can also enjoy VIP treatment at luxury hotels through the Fine Hotels & Resorts program, which offers benefits like early check-in, guaranteed 4 p.m. late checkout, room upgrades when available, free breakfast, free parking, $100 food and beverage credits, and $100 spa credits.

Here are some of the benefits you can expect from the Fine Hotels & Resorts program:

  • Early check-in
  • Guaranteed 4 p.m. late checkout
  • Room upgrades when available
  • Free breakfast
  • Free parking
  • $100 food and beverage credits
  • $100 spa credits
  • Third night free

Main Perks

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Traveling can be unpredictable, but with the right perks, you can save money and make your trips more enjoyable. You'll get a whole suite of protections with your Amex card membership, including car rental loss and damage insurance, extended warranty, purchase protection, and more.

One of the best perks is the Amex Platinum Concierge, which can help you book hard-to-get restaurant reservations, concert tickets, or even assist with requests like finding the right venue for a meeting. This service is complimentary, and you only pay for the actual goods and services they help connect you with.

You can also enjoy generous travel bonuses, such as 5 points for every dollar spent on hotels and flights booked through American Express Travel, and 1 point per dollar spent on other purchases. Points can be redeemed for a variety of purchases and Platinum card benefits.

Traveling can make finding a good restaurant tricky, but with Global Dining Access by Resy, you'll get Priority Notify feature, informing you about available tables earlier than other app users. You'll also gain access to exclusive events and reservations, along with early notice of open tables.

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Here are some of the exclusive benefits you can enjoy with the Amex Fine Hotels & Resorts program:

  • Early check-in
  • Guaranteed 4 p.m. late checkout
  • Room upgrades when available
  • Free breakfast
  • Free parking
  • $100 food and beverage credits
  • $100 spa credits
  • Third night free

Airport lounges can be a game-changer for long flights, and the Amex Platinum card gives you access to the best lounges of any card on the market. You'll get unlimited airport lounge access to 1,300+ lounges worldwide with networks such as Priority Pass, Centurion Lounges, and more.

For another approach, see: American Express Travel Airport Lounges

Car Rental Privileges

As a traveler, you'll appreciate the car rental privileges that come with the American Express Platinum card. You'll get secondary coverage up to $75,000 for damage or theft of rental vehicles when the rental is paid for with the Amex Platinum Card.

This insurance can help cover repair or replacement costs, giving you peace of mind while on the road. You can also acquire elite status with major rental companies like National Car Rental Emerald Club, Avis Preferred, and Hertz Gold Plus Rewards.

With elite status, you'll enjoy car upgrades, assured availability, and fee waivers for extra drivers. To access these benefits, simply log into your Amex card account and add your Avis, Hertz, or National accounts through the benefits page.

Card Benefits

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The American Express Platinum card offers a range of benefits that can enhance your travel experience. The card's annual fee is $695, but it provides generous statement credits and complimentary elite status.

You can earn 5 points for every dollar spent on hotels and flights booked through American Express Travel, and 1 point per dollar spent on other purchases. Points can be redeemed for a variety of purchases and Platinum card benefits, with the best value typically found in vacation bookings through Amex Travel.

Some key travel benefits include a $100 credit for every 10,000 points redeemed, and the ability to transfer points to airline and hotel partners, including the Fine Hotels & Resorts program. This program offers accommodation upgrades, daily breakfast for two, early check-in, late checkout, and special amenities like dining or spa credit.

Here are some additional travel benefits:

  • Car rental loss and damage insurance
  • Extended warranty
  • Purchase protection
  • Return protection
  • Baggage insurance plan
  • Premium Global Assist hotline (includes medical evacuation insurance)
  • Trip cancellation/interruption insurance
  • Trip delay coverage

Note that these benefits can be lifesavers if you need them, and they can save you money on trip insurance and other travel-related expenses.

Global Benefits

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The Amex Platinum Card offers a range of benefits that can make your travel experiences smoother and more enjoyable.

One of the standout benefits is the complimentary Global Entry or TSA PreCheck application fee, which can save you time and hassle at airports. This credit can be used every 4 years for Global Entry or every 4.5 years for TSA PreCheck.

You can also earn up to $120 in statement credits every four years for Global Entry or a statement credit up to $85 every 4.5 years for TSA PreCheck through a TSA Precheck enrollment provider. This can be a huge perk for frequent travelers.

To take advantage of this benefit, simply pay with your American Express Platinum Card for the service and complete the online program application to receive the credit.

Here's a breakdown of the Global Entry and TSA PreCheck benefits:

By taking advantage of these benefits, you can enjoy a more streamlined and stress-free travel experience with the Amex Platinum Card.

Travel & Purchase Protection

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Travel insurance can be a lifesaver, and the Amex Platinum card offers a range of benefits to give you peace of mind during your travels.

Trip Cancellation and Interruption Insurance reimburses non-refundable expenses if your trip is canceled or cut short due to illness, severe weather, or other emergencies.

You'll also get Baggage Insurance, which protects your luggage and personal items against loss, damage, or theft with additional coverage for checked and carry-on baggage.

The Amex Platinum card also offers Purchase Protection, which can refund or replace items that are stolen, damaged, or lost within a certain time frame after purchase.

You can also take advantage of Extended Warranty, which extends the manufacturer's warranty on eligible items.

Here are the travel and purchase protection benefits you can expect with the Amex Platinum card:

The Amex Platinum Concierge can also help you with tasks like booking hard-to-get restaurant reservations or concert tickets, or assisting with requests like finding the right venue for a meeting.

Airport Lounge Access

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Airport lounge access is a game-changer for travelers. The Amex Platinum card offers the best airport lounge access on the market.

You'll get unlimited access to over 1,300 lounges worldwide, including Priority Pass, Centurion Lounges, Delta Sky Club, Escape Lounges, and Airspace Lounges.

With most of these programs, you can bring two guests along, making it a great perk for couples or families. Day passes for these lounges typically cost around $60 each, so you'd pay $120 per visit.

The Amex Platinum card's lounge access alone can save you hundreds of dollars per year, assuming you visit three lounges per year.

Here are some of the networks you'll have access to:

  • Priority Pass
  • Centurion Lounges
  • Delta Sky Club
  • Escape Lounges
  • Airspace Lounges

Some lounges offer full sit-down meals, premium spirits, and even wine tastings and whiskey flights. They're not just a place to grab a snack and catch up on work – they're a luxurious oasis in the middle of the airport.

Saks Fifth Avenue Credits

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The Saks Fifth Avenue credits on the Amex Platinum card are a bit of a tricky benefit to utilize. You get up to $100 in credits, split into two $50 increments, one from January to June and another from July to December.

Saks gift cards reportedly won't trigger the credit, so you'll need to make a purchase to earn it. If you return an item, Amex has been known to snatch back their credit.

Your best bet might be to buy something and return it for store credit, allowing your balance to accrue for a future purchase. Alternatively, you can use the credit to buy a gift or stocking stuffer for a friend or loved one.

Amex's Best

The Amex Platinum card is a luxury travel powerhouse, offering some of the best benefits in the industry. The card's annual fee is $695, but it's worth it for the airline credit alone.

You can earn 5 points for every dollar spent on hotels and flights booked through American Express Travel, and 1 point per dollar spent on other purchases. Points can be redeemed for a variety of purchases and Platinum card benefits, with the best value typically found in vacation bookings through Amex Travel.

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The Amex Platinum card also comes with a generous welcome offer: 80,000 points after spending $8,000 on purchases on their new card in the first six months of card membership. This is worth roughly $1,600, making it a strong selling point for getting the card.

Here are some of the best benefits of the Amex Platinum card:

  • Dinner reservations: Ask your concierge to help you find a restaurant reservation based on the type of cuisine you’re looking for, location or dining times that work with your schedule.
  • Event tickets: Use the concierge to help you secure tickets before they sell out, and get the best seats in the house.
  • Flowers and gifts: The concierge can provide you with suggestions and ideas, and even order the gift and set up delivery for you.
  • Travel: The concierge can help you book airfare, research hotel options, and provide recommendations for any destination.

The Amex Platinum card also comes with a suite of protections, including car rental loss and damage insurance, extended warranty, purchase protection, return protection, baggage insurance plan, premium Global Assist hotline, trip cancellation/interruption insurance, and trip delay coverage.

Travel Services

The American Express Platinum Concierge offers a range of travel services that can make your trips smoother and more enjoyable.

You can earn up to $200 in statement credits annually when booking hotels through the Fine Hotels & Resorts program, which includes benefits like accommodation upgrades, daily breakfast for two, early check-in, late checkout, and special amenities like dining or spa credit.

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With the Platinum Concierge, you can outsource tasks like booking hard-to-get restaurant reservations or concert tickets, or even find the right venue for a meeting.

The Platinum Concierge can also assist with travel-related tasks, such as finding the cheapest gas on your road trip or securing tee times for golf.

Hotel Services

Hotel Services are a key part of the American Express Platinum card's travel benefits. You can enjoy VIP treatment at luxury hotels by booking through Amex Fine Hotels & Resorts.

You'll get extra benefits like early check-in, guaranteed 4 p.m. late checkout, room upgrades when available, free breakfast, and free parking. You'll also receive $100 food and beverage credits and $100 spa credits.

One of the best perks is the third night free, which can save you a significant amount of money. For example, Meghan saved $650 on her stay at the Loews Regency San Francisco.

To access The Hotel Collection, you must stay two or more nights and book your stay through the American Express Travel portal at amextravel.com or by phone at 800-297-2977.

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Here are some of the elite status benefits you'll enjoy as an Amex Platinum cardholder:

  • Accommodation upgrades
  • Daily breakfast for two
  • Early check-in
  • Guaranteed 4 p.m. late checkout
  • $100 food and beverage credits
  • $100 spa credits
  • Third night free

You can also earn points and elite benefits for Amex Fine Hotels & Resorts' stays, as long as you don't prepay for your stay.

Phone

To reach American Express Platinum Card Concierge by phone, call 800-525-3355 in the U.S. This number will connect you to an automated voice prompt that guides you to the right agent for your needs.

You can also dial the number on the back of your Platinum Card and select Concierge for personalized assistance.

For international calls, dial 617-622-6756 to reach a representative.

Hot Tip: Make sure to note that email requests to Platinum Card Concierge are no longer accepted, as this service ended on August 18, 2021.

Online

You can find more information about your Platinum Card Concierge benefits online after logging into your Amex Platinum card account. Click on Rewards & Benefits in the main menu at the top.

To access the Benefits tab, click on it once you're in the Rewards & Benefits section.

Here's an interesting read: American Express Travel Points

Frequently Asked Questions

How do I talk to Amex Platinum concierge?

To reach your Platinum Concierge, simply call 0800 917 8054, available 24/7 to assist with your travel and lifestyle needs.

What counts as travel for American Express Platinum?

For American Express Platinum, travel includes scheduled flights, chartered flights, private jet flights, hotel stays, timeshare rentals, and vacation rentals, but excludes timeshare property purchases. Earning rewards on these travel purchases can help maximize your benefits.

Is Amex concierge better than Chase concierge?

Amex concierge offers more personalized and 24/7 assistance, making it a better fit for those seeking high-level support. However, the level of attention may vary depending on the specific card and service

What is concierge service on a credit card?

A concierge service on a credit card provides personalized assistance with booking travel, events, and activities, catering to the unique needs and preferences of premium customers. The specific services offered vary depending on the bank that issues the credit card.

Teresa Halvorson

Senior Writer

Teresa Halvorson is a skilled writer with a passion for financial journalism. Her expertise lies in breaking down complex topics into engaging, easy-to-understand content. With a keen eye for detail, Teresa has successfully covered a range of article categories, including currency exchange rates and foreign exchange rates.

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