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If you're a Chase credit card holder and need assistance, you can reach out to their customer support team by dialing the 1-800 number.
The 1-800 number is available 24/7, so you can call them at any time to get help with your account.
You can also find the 1-800 number on the back of your credit card or on the Chase website.
Chase Credit Card Support
Calling the Chase Credit Card customer service number will bring you to an automated messaging system that asks for your 16-digit credit card account number. You'll have less than one second to enter the number before the system asks again.
The system will then ask if you need more time to enter the number, and if so, you can press the star key. If you don't enter a number or press the star key, the system will ask you to press the pound key if your card has been lost, stolen, or damaged.
Chase Credit Card customer service is available by phone, and the best number to call is 800-935-9935. This number is used by 89% of consumers to address their issues and concerns, and 80% of customers report contacting a real person successfully.
The average hold time for Chase Credit Card customer service is up to 3 minutes, with the longest wait times on Tuesday and the shortest on Sunday. The average call time is 5 minutes.
Be prepared for the call, as Chase Credit Card may ask for your first and last name, address or zip code, or social security number to identify you as a customer.
Here are some common reasons why people call Chase Credit Card customer service:
- Account issues
- Requests for information
- Payments and charges
If you do need to call Chase Credit Card customer service, make sure to have your account information ready, including your 16-digit credit card account number.
Contacting Chase Bank
If you need to contact Chase Bank, you can reach out to them through various channels, including their customer service numbers, online chat, and mobile banking app.
You can call the Chase Bank customer service number at 1-800-432-3117 to speak with a representative about your credit card account.
To contact Chase Bank through online chat, you'll need to log in to your online account and click on the "Help" tab at the top right corner of the page.
Chase Bank's mobile banking app allows you to contact customer service, check your account balance, and make payments on the go.
How to Reach a Live Person on the Phone Menu
To reach a live person on the phone menu, you need to call the Chase support number, which is 1-800-935-9935. This number is available 24 hours a day, seven days a week.
You'll be greeted by an automated messaging system that will ask you to enter your full 16-digit credit card account number. The pause after this statement is less than one second, so be quick!
If you need more time, you're instructed to press the star key. If you don't enter a number, press the star key, or just don't do anything for one second, the system will ask you to press the pound key if your card has been lost, stolen, or damaged.
You can also call the JP Morgan Chase Customer Service number, which is the same as the Chase support number, +1-800-935-9935. The system will request your account or card number to identify you.
After entering your account or card number, you'll be redirected to the department regarding your issue and connected to a JP Morgan Chase Customer Care representative.
Contacting Chase Bank
You can contact Chase Bank by calling their customer service number at 1-800-935-9935, which is available 24/7.
Chase Bank's customer service is also available online through their website, where you can chat with a representative or send a secure message.
Their customer service number is toll-free, so you won't incur any charges for calling from within the US.
Chase Bank Service Overview
The customer service rating for Chase Bank is a disappointing 1.4 out of 5, with most consumers expressing dissatisfaction.
The most commonly used method of contact is by phone, with 97% of consumers opting for this route.
You can reach Chase Bank's customer service at 1-800-935-9935, which is considered the best number to call, with 89% of consumers using it to address their issues and concerns.
The average hold time is up to 3 minutes, but be prepared for longer wait times on Tuesday and shorter wait times on Sunday.
To identify yourself as a customer, you'll need to provide your first and last name, address or zip code, or social security number.
Here's a breakdown of the most common reasons people call Chase Bank:
Only 39% of consumers who called the company's customer support reported that their issues were resolved.
JPMorgan Chase Support
If you need to contact JPMorgan Chase for assistance with your credit card, the customer support phone number is 1-800-935-9935. This number is available 24 hours a day, seven days a week.
You can call this number for help with a wide range of issues, including reporting a lost or stolen card, reporting fraud, or making general inquiries about your account. The Chase help number is available 24 hours a day, seven days a week.
The average hold time is up to 3 minutes, so be prepared to wait a little while. However, the longest wait times are on Tuesday, while the shortest are on Sunday.
To identify yourself as a customer, the representative may ask for your first and last name, address or zip code, or social security number. This is a standard security measure to ensure your account is safe.
If you're calling about a specific issue, such as a problem with a payment or a charge, be prepared to provide more information. You can also try contacting Chase Bank via email at [email protected], but phone calls are still the most common way to reach customer service.
Here are some key statistics about calling Chase Bank customer service:
- Average call time: 5 minutes
- 89% of consumers used the 1-800-935-9935 number to address their issues and concerns
- 80% of customers reported contacting a real person successfully
- 39% of consumers who called the company's customer support stated that their issues were resolved
Sources
- https://gethuman.com/phone-number/Chase-Credit-Cards
- https://chase-bank.pissedconsumer.com/customer-service.html
- https://www.chase.com/personal/credit-cards/card-resource-center/acct-servicing
- https://jpmorgan-chase.pissedconsumer.com/customer-service.html
- https://www.chase.com/digital/digital-payments/google-pay/faqs/lost-or-stolen
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